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Discussion on Invetex | Business Consulting & Investments WordPress Theme + RTL

Discussion on Invetex | Business Consulting & Investments WordPress Theme + RTL

4.81 (21 ratings) 4.81 stars
Cart 918 sales
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134 comments found.

I just download The Theme form Elements I just need help to import the demo Data i read all the instructions and try all the methods with no luck. Its all i need thank you

Hello,

Do you get any errors durig the dummy data import? Could you please be more specific?

Best Regards,



Support Themerex Portfolio Website

Hi I just wanted to ask if you will do an update of the theme for compatibility with wordpress 5.4.1 thank you very much

Hello,

The theme is compatible with most recent Wordpress version. Feel free to update it. But please make sure to make the full site backup first.

Best Regards,



Support Themerex Portfolio Website

Hello,

I just recently updated the theme to the latest version (1.7.2) and when i try to update the wpbakery page builder from 5.3 version to 6.2.0, i get the error:

“To receive automatic updates license activation is required. Please visit Settings to activate your WPBakery Page Builder.”

Any thoughts why this happens?

Best Regards, Efstathiadis Efstathios

Hello Efstathiadis,

You have received WPBakery plugin bundled with the theme so it is fully functional without the activation. New plugin versions are included in next theme or you can receive them whenever you need the update via tickets. Please submit your request to category “Pre-sales Questions” at https://themerex.net/support/ and provide your purchase code. This does not require support renewal. Thank you!

Best Regards,



Support Themerex Portfolio Website

Hi,

I purchased this theme and read documentation, tried to follow the steps in documentation but I ran into couple of issues:

1. I was trying to change ‘logo fixed’ in theme options but it did not reflected changes in Frontend. If I check in theme options I can see a different image selected then what came with Demo data but in frontend its still using logo from wp-content/2016/06/ folder!! Cleared cache but still no luck.

2. Another issue, an Invalid JSON issue is coming in Essential Grid plugin code when ‘AdminEssentials.setInitMetaKeysJson(’’);’ is called, which is breaking Jquery in WP Admin backend and everything related to Jquery has stopped working. As a result of this Visual editor also has stopped working in WP Admin Backend. I am using Home 1 page template from demo as default home page and that is using gallery3 from essential grid which is giving an Issue I suppose!

Please help. Thanks in Advance.

Hello,

Could you please submit the support ticket at https://themerex.net/support/ to get qualified help from our support team.

Best Regards,



Support Themerex Portfolio Website

Hello,

After i updated the theme, the map that was above the footer in my contact page, disappeared. The API key is created and installed correctly. But after the update the feature appears blank.

The page with the problem is here: https://www.prelium.gr/epikoinwnia/

Any thoughts why this happens?

Best Regards, Efstathiadis Efstathios

Hello Efstathiadis,

Could you please submit the ticket at https://themerex.net/support/ into ‘Pre-Sales’ category (it does not require support renewal) for further research on the issue.

Best Regards,



Support Themerex Portfolio Website

​Dear Team Essential Grid Plugin doesn’t work with WordPress latest version (5.5) So please share the Essential Grid Plugin latest version​​

Hello,

Could you please submit the ticket at https://themerex.net/support/ into ‘Pre-Sales’ category (no Purchase Code is required) to get the most recent Essential Grid plugin version.

Best Regards,



Support Themerex Portfolio Website

I updated the theme recently now visual composer isn’t working any more only wierd code. How can I get visual composer back to edit

Hello,

You may receive new plugin versions without support extension. Please submit your request at https://themerex.net/support/ using option “Presales Question” and provide the purchase code in the message body. Our Tech support team will help you with WPbakery update.

Regards



Support Themerex Portfolio Website

Ok will do sorry for the delay!

That’s OK. Thank you for letting us know!

Have a nice day!



Support Themerex Portfolio Website

Hey there! WPBakery Page Builder Plugins is not update to date. Can you update it in the package? thank you!

Hello,

Thank you for contacting us!

Please update all the bundled plugins to the latest version using Themerex Updater plugin included in the package. Here are the detailed instructions: http://invetex.themerex.net/doc/#theme_update (please see ‘Update Option 1. Update using the ThemeREX Updater plugin’ section)

Regards.



Support Themerex Portfolio Website

Hi Nice theme I got it from envato elements but I have a problem visual page builder isn’t available I mean I’ve been using wpbakery in many websites but in this theme it’s not like the others , there’s no drag and drop option, it just shows codes, there’s no way to enable wpbakery page builder in page editing Could you please help what should I do?

Hello,

Thank you for contacting us!

To avoid any issues, bundled plugins should be updated to the latest version using Themerex Updater plugin included in the package. Please review the detailed instructions: http://invetex.themerex.net/doc/#theme_update (please see ‘Update Option 1. Update using the ThemeREX Updater plugin’ section)

We recommend making a full backup of your website before any updates.

Regards.



Support Themerex Portfolio Website

thanks but I got it from envato elements so I don’t have purchase key to use themerex updater, could you tell me what can I do?

Our Tech support team can send you the latest version of WPbakery Page Builder whenever you need the update. You may use option “Presales Question” at https://themerex.net/support/ and provide the name of the theme in the message body. Our Tech support team will help you as soon as possible.

Regards.



Support Themerex Portfolio Website

When I go to a page in the editor and scroll down to post options … none of the options under “theme options” are clickable. This is making it difficult to modify pages. What can I do to fix this?

Hello,

Thank you for contacting us!

Your support ticket has been updated. Please find the solution at https://support.themerex.net/ticket/25960

Regards.



Support Themerex Portfolio Website

theme requesting for licence when editing . Could you please send me the key

Hello,

Thank you for contacting us!

Please be advised that only the direct plugin buyers can officially activate WPBakery Page Builder with a license key. But you have WPBakery Page Builder included and bundled with the theme. It is fully functional and is the same copy of the plugin direct buyers get. There is no need to buy the plugin separately.

To avoid any issues, bundled plugins should be updated to the latest version using Themerex Updater plugin included in the package. Please review the detailed instructions: http://invetex.themerex.net/doc/#theme_update

Your support ticket has been updated. Please find the solution at https://support.themerex.net/ticket/42286

Regards.



Support Themerex Portfolio Website

Hi, i have moved the invetex theme to a different domain, but now the revolution slider needs an activation code…Any ideas how i can fix this?

Hello,

Thank you for contacting us!

Please be advised that only the direct plugin buyers can officially activate Revolution Slider with a license key. But you have the plugin included and bundled with the theme. It is fully functional and is the same copy of the plugin direct buyers get. There is no need to buy the plugin separately.

To avoid any issues, bundled plugins should be updated using Themerex Updater plugin included in the package. Please review the detailed instructions: http://invetex.themerex.net/doc/#theme_update

In case you experience any difficulties in this matter, please submit a support ticket at https://themerex.net/support/ and get qualified assistance. If your support expired, you may use option “Presales Question” and provide the purсhase code in the message body.

Regards.



Support Themerex Portfolio Website

webiwebi Purchased

Jsut a question, we need to launch our website and the only missing detail is this: https://snipboard.io/NQnscS.jpg how can we remove this login button ? Thanks! And congrats for theme, we just finished to built our site on this theme and worked perfectly!

Could you please clear the cache on the site and in the browser? To check if the code was added correctly, the Tech support team has to look into it in the Dashboard. Please provide Wordpress admin details in the support ticket at https://themerex.net/support/

Regards.



Support Themerex Portfolio Website

webiwebi Purchased

We did clean and still showing login button. How can we send the wp credentials please? Is that possible to open the ticket with the support expired ? Thanks!

The code works properly on our end. Unfortunately, our support assistance is provided via support tickets only. To get more details on how to obtain support, please submit a ticket with the purchase code to category “Pre-sales Question” at https://themerex.net/support/

Regards.



Support Themerex Portfolio Website

saleswmi

saleswmi Purchased

Good day! Can’t change the photo in the gallery because the script in the theme or plugin is broken? Need to install another plugin?

Hello,

Thank you for getting in touch with us!

Let our Tech support team have a closer look at your website settings. Please provide your website details in the support ticket at https://themerex.net/support/ Our team will assist you with the issue.

Thank you!



Support Themerex Portfolio Website

saleswmi

saleswmi Purchased

Hi!

http://theme.wmi.biz.ua/ Domain What else is required, write?

Hello,

Thank you for contacting us!

Our Support Operator will need to access your website dashboard and files on your server to check this issue. Could you please provide your website login details in the support ticket at https://themerex.net/support/ ? Thank you!

Regards.



Support Themerex Portfolio Website

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