Discussion on Iona - Handmade & Crafts Shop WordPress Theme

Discussion on Iona - Handmade & Crafts Shop WordPress Theme

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32 comments found.

Hi, fun theme. How do I generate shortcodes for products so I can show only specific categories?

Never mind. Solved.

Hello,

We are glad that you have found a solution. Feel free to submit a new ticket at https://themerex.net/support/ if you have any further questions – we’ll be happy to help.

Have a nice one!



Support Portfolio Website

Hello, I’m trying to change the banner pic for each page, but the banner didn’t take the featured image of the current page, even if the option is active on the layout section

Hello,

Thanks for reaching out to us!

To investigate your issue additional information is required. Could you please contact Our Technical Support Department at https://themerex.net/support/ ? They will be happy to assist you with your request.

Regards.



Support Themerex Portfolio Website

Hi, good day! Can I ask, how the registration works on this theme? I tried to removed the data-disable using inspect element to test it and yet, the registration tab (trx_addons_tabs_title_register) has no forms below it. How to enable this or what process should I take so that the registration works to the users. I test it on the demo still the registration is disabled and unusable.

Thanks! Hope you answer my question ASAP.

This is okay now, thanks.

Hello,

Thank you for your interest in our theme!

To activate the registration form one needs to check ‘Anyone can register’ in the admin panel: Settings -> General. Please review the screenshots: https://prnt.sc/11g0o6s, https://prnt.sc/11g0sp2

It is deactivated on the demo version due to security purposes.

Regards.



Support Themerex Portfolio Website

​Hey again, hope you are doing well during these times.

Could you please help me with something? I would like to have some “widget:custom links”, which are located on the footer area, translated to the 2nd language of my website. However, I am not able to do it since the footer area isn’t a separate page and it’s considered as a layout. It’s impossible to find this option.

Should I use the string translation tool of WPML?

Thank you in advance.

Hello,

Thank you for contacting us!

Our Tech support team will be glad to assist you with any questions you have. Please submit a support ticket at https://themerex.net/support/.

Thank you!



Support Themerex Portfolio Website

My support has expired. There is no other way to get any help? Thanks

Please make sure that Layouts are translatable in WPML Settings: https://prnt.sc/110upw9 Then you will be able to add the translated version of the footer layout: https://prnt.sc/110uru9 For further instructions please contact Our Support Department at https://themerex.net/support/

Please note that Technical support is provided only in the support tickets via Help Desk. In case you have any questions, you may extend your support service.

Thank you for understanding!



Support Themerex Portfolio Website

1) Hi, is that possible to show 2 column product on mobile?

2)On Appearance – Customize > Woocommerce > Theme Spesific options> Hover style: None. When i do that its giving me theree button and all of them is so big. Can we customize that? size, colour and etc.

Hello,

Thank you for choosing our theme!

Our Tech support team will be glad to assist you with any questions you have. Please submit a support ticket at https://themerex.net/support/.

Thank you!



Support Themerex Portfolio Website

Hello! Hope you are doing well during these times.

I would like to ask you the following: Is there a way with the Iona theme to show swatches of a specific product attribute on the shop archive page (and not only the single product page)?

If not, do you recommend any plugin that might be compatible with your theme?

Thank you in advance,

Sincerely,

Hello,

Thank you for contacting us!

The theme support default WooCommerce variable product options. You may choose a specific product image for each product variation. In order to have advanced features for product swatches, additional plugin is needed.

We cannot guarantee the theme full compatibility with third-party plugins as we have not tested them together. In case some additional stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you.

To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/

Regards.



Support Themerex Portfolio Website

Thank you for your reply,

Hi! After-sale question. I need the logo in Home 2 to be wider so I can put in a logo with text. Is this possible?

Hello,

Thank you for contacting us!

You can easily change the logo width with the help of Elementor – https://prnt.sc/105n1zq

In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.

Regards.



Support Themerex Portfolio Website

How do I change the ‘Buy now’ button text? This is not being translated. Thanks!

Hello,

Please edit the .pot file in the following directory /wp-content/plugins/trx_addons/languages/ to translate the ‘Buy now’ text using the following guide – http://iona.themerex.net/doc/#theme_translation

For further questions please submit the ticket at https://themerex.net/support/ to get a qualified help from our support team.

Regards.



Support Themerex Portfolio Website

Hello, I have an issue with the Theme while I am doing an accessibility check. There are a couple of errors related to input elements ( input element, type of “text”, missing an associated label / Label text is empty). These issues seem to be related with tpl.login-popup.php file. The problem is that I try to put the correct labels and ids, but each time the id takes another value (it’s auto-generated). Any help?

an example of where the trouble may be located according to achecker.ca

<input type=”text” name=”log” id=”log_2093448151” value=”” aria-required=”true”>

thank you in advance

Hello,

Thank you for getting in touch with us!

You may use option “Presales Question” at https://themerex.net/support/and provide the purсhase code in the message body. Our tech support team will check it.

Regards.



Support Themerex Portfolio Website

I’m getting an error on on validating the license. The error is ‘Your Purchase Key Is Not Valid !!!’

I followed the instructions from your website, but still getting the same error. First time i’m installing the theme on a new website.

Also, creating an account for the support is not working.

Hello,

Thank you for contacting us!

You may use option “Presales Question” at https://themerex.net/support/and provide the purсhase code in the message body. Our Team will be glad to assist you.

Regards.



Support Themerex Portfolio Website

Hi, I really love the design of the template. Can I ask if the theme comes with a sample product that i can upload togehter?

Hello,

We appreciate your interest in our theme!

The theme includes the products shown on the demo. But all the images will be watermarked as they are copyrighted to their respective owners.

Our Tech Support team can send you the list of image IDs from depositphotos.com, just submit a support ticket at https://themerex.net/support/ after purchasing the theme.

Regards.



Support Themerex Portfolio Website

I want to install this theme on my site? Can you check my site?

https://www.ilanekle.net

Hello,

Thank you for your interest in our theme!

Our template is a perfect solution for an online store. Please feel free to use it for selling different kinds of products.

Regards.



Support Themerex Portfolio Website

Hi ! Pre-sale question : Is this theme compatible with the Envato plugin for automatic updates ?

Hello,

Thank you for your interest in our theme!

We have not tested Envato plugin for automatic updates with the theme, but many of our customers used it. There is Themerex Updater in the package allowing to get automatic updates both for the theme and for bundled plugins directly in the Dashboard: http://iona.themerex.net/doc/#installation_theme_update

Regards.



Support Themerex Portfolio Website

they are included or avaible only?

Plugins Compatibility: Elementor Contact Form 7 elegro Crypto Payment Elementor MC4WP: Mailchimp for WordPress ShareIt! Social Buttons Smash Balloon Instagram Feed ThemeREX Addons WooCommerce YITH WooCommerce Compare YITH WooCommerce Quick View YITH WooCommerce Wishlist

Hello,

Thank you for your interest in our theme!

All the plugins are included in the package. Please feel free to use them.

One theme license can be used for one website/domain only. The Regular license allows you to install the theme on your test/development server for testing/development purposes (this installation should not be available to the public). As soon as the project is ready for moving to another domain, you need to disconnect the license and activate the theme on another domain.

Regards.



Support Themerex Portfolio Website

that’s bad. if i buy a theme, it must be mine and i should use it when i need.okay thanks for answer, good luck.

Hi, After updating to wordpress 5.6 , i have a conflict between the “ThemeREX Addons” plugin theme and “elementro’s version 3.0.14” , can you please help me to solve the problem

PS: before you ask to open a ticket, please note that we acquired the theme through our Envato Elements subscription. pleaase help me

Hello,

Thank you for contacting us!

The theme is compatible with WordPress 5.6. Just make sure that the following option is disabled in the Theme Panel – https://prnt.sc/vz19v2

According to the Envato Elements policy, items downloaded on Elements are not supported. However, we highly value our customers’ requests and understand your need for assistance.

In case you experience any difficulties in this matter, please use option “Presales Question” at https://themerex.net/support/ and provide the name of the theme in the message body.

Regards.



Support Themerex Portfolio Website

I am considering this theme but I want to know, variable product, does your theme change image when say a different colour item is selected? Do you have any variable product demos?

Hello,

Absolutely! The theme fully supports variable products. When a specific color is selected, the respective image of the product with this color is shown and is changed when another color is chosen. This option is not displayed on the demo version since it is for demonstration purposes only.

Regards.



Support Themerex Portfolio Website

The main task of the website I’m paying for remains dysfunctional

sells products on an e-commerce site Searches for incoming products

a website that doesn’t literally search There is a language support problem on the site

support is very bad

give my payment back

Hello,

Thank you for getting in touch with us!

Could you please provide the requested website details at https://support.themerex.net/ticket/27082 and get qualified help? We will do our best to make you entirely satisfied with our service.

Thank you!



Support Themerex Portfolio Website

Hey there! I would like to ask you something. Is there any specific ideal image size / layout for the Header With Breadcrumbs. Also, I try to to change colors to some texts appearing in “actions” but there isn’t this option, they should follow the theme’s color options. These texts appear black but with generally dark photos they don’t look nice

Hello,

Thank you for choosing our theme!

Our Tech support team will be glad to assist you with any questions on theme customization. Please submit a support ticket at https://themerex.net/support/.

Thank you!



Support Themerex Portfolio Website

Hello ThemeRex Team! great great great theme you have there! We are really impressed :)

I read in the documentation that you can trigger a popup notification or panel through a button click… however it is not very clear wether you set the ID and add a £ sign in front of it on the button.

Here is what I tried to set up: layout element: https://www.screencast.com/t/0QFM9Ocp button element: https://www.screencast.com/t/sUKEGbmogDvN

When I try this and click on button – it opens a new window to this link http://xn--example_popup-9na/

Do you have a video on how to set it up? any help would be greatly appreciated. link to the website in Prod: http://prod5.lverbeeck.com/

PS: before you ask to open a ticket, please note that we acquired the theme through our Envato Elements subscription. I am aware that i won’t get support and I can do without this popup – however , it would be really really great to have an explanation on how to setup this panel / popup :)

Thanking you in advance! have a great day ahead!

Crealys Team

Hello Christine! Hope the team is holding great despite the virus crisis.

The theme has the single product title set to “display:none” on single product page. (since the title is in the header on top). when i remove the header, then the product name is hidden and all I see is the price of product, description etc…

Would you be so kind to indicate how to override this fuction to display the title?

Thank you so much and best regards.

Ludovic V

Hello Ludovic V,

I would love to help you. But the Themeforest comments section is meant only for presale and general questions. We are not able to provide detailed support here.

Please create a support ticket and provide your website details at https://themerex.net/support/. Our support team will gladly assist and guide you.

Regards.



Support Themerex Portfolio Website

To get more details on how to receive support, please submit a ticket with the name of the theme to category “Pre-sales Question” at https://themerex.net/support/

Thank you!



Support Themerex Portfolio Website

in woocommerce I added a new product. everything looks nice except it doesn’t show me the title anywhere on the product page. How do I turn on the display of the title of each product?

Hello,

Could you please submit the support ticket at https://themerex.net/support/ to get qualified help from our support team.

Best Regards,



Support Themerex Portfolio Website

Hi, nice to meet you! I purchased the theme, but I can’t access to the theme support. I login on themerex support but this theme is not on my account. I have some issues, how I can get the support that I need? Thank you so much, have a nice day.

Hello,

I see you’ve managed to submit the ticket. It was replied. Please check it. Thank you!

Best Regards,



Support Themerex Portfolio Website

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