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i cant understand what are the correct folders to put in .zip in order to user the auto installation tool in wordpress. can you help me please ?
i understand that i bought the HTML version, so i need the wordpress one. how to proceed to exchange it please ?
Hello, Dear Customer! Thank you for your question. Please purchase the WordPress version of this product here: https://themeforest.net/item/iqconnetik-modern-call-center-wordpress-theme/28417614 then submit a refund request for HTML version via this link: https://themeforest.net/refund_requests/new Best Regards!
will do, thx for the reply
You are welcome!
You didn’t help at all, we’ll figure it out ourselves. I wish I had bought another template.
Hello, Dear Customer. Your hosting doesn’t have the correct settings for mail send by default, this is not our fault. We’ve provided you with all necessary information, including the recommendation to contact your hosting provider and ask them to activate mail send for your website. Best Regards!
There is no problem in our hosting service, and this is not the only address we use as a single domain name or contact form in the host, and for your information, we are not doing this for the first time. For us, you couldn’t help but it doesn’t matter because we’ll figure it out ourselves.
Thank you for informing us about the positive result!
Hello, I can’t send e-mail with website contact form. I have a problem, can you help me? I always use formspree and it works but now it isn’t working. I have a error code; Sorry, mail server not configured (function “mail()” disabled on your server?) Thank you.
Hello, Dear Customer. Please clarify, does your server run PHP? Let us know. Thank you!
Sure, it can run PHP 5.x. What should we do ?
Your hosting package of our server. If you wish, you can check it with the help of the link. https://www.isimtescil.net/hosting/paketi/platinium-windows-hosting.aspx
Our web site; http://www.solution-line.de
Hello! It seems that you have issue with your hosting server. Just in case contact your hosting for enabled function on your server. Also please send us your contact-form.php on our email firstname.lastname@example.org
You are welcome! For further support please submit a private ticket at https://mwtemplates.ticksy.com/ Best Regard!
Hello, I am uploading in wordpress i am getting error style.css not installed kindly let me how can i fix this error
Hello, Dear Customer!
Thank you for your message.
In this case please purchase the WordPress version here: https://themeforest.net/item/iqconnetik-modern-call-center-wordpress-theme/28417614
I want refund for this purchase i will purchase again
anyone going to respond hello
Hello, Dear Customer. We can apply your refund request after purchase the WordPress version. Best Regards!
What is this?
You want to loot my money?
Hello, Dear Customer. No, we didn’t want to loot your money. You’ll receive a refund for the HTML version after the purchase of the WordPress version. Best Regards!
Hi, I accidently bought this version and not the wordpress version. my purchase code is : 82994490-bf03-4141-9913-96033bee3a74
Is there any way I can Exchange it or something?
Hello, Dear Customer! We’ve replied you in the refund request. Best Regards!
I’m Mitha, I just purchased the template with the codes d8ed1546-2315-44ff-8c5b-950b853a63e4 – 7 Apr 2021
could you please help me how to used this template or at least maybe you have tutorial video for this ? thank you so much.
Hello! Thanks for purchase!
You can find the related documentation.html file in the downloaded package. Also, you can read more tips here: https://webdesign.tutsplus.com/tutorials/how-to-customize-an-html-template--cms-25886
If you have any more questions, please ask!
Hope you’re well.
We had mistakenly purchased the HTML version of IQconnetik Theme as we actually wanted to purchase the WordPress version. So can you please refund the price.
We have also purchased the Wordpress Version now.
Looking forward to hearing from you soon.
Hello! Thanks for purchase! You may request a refund here: https://themeforest.net/refund_requests/new Best Regards!
I’ve seen many themes that look gorgeous in the demo (like yours), but when you buy the theme, all images are replaced by placeholders. How do I make sure that I am buying the same thing as in demo? Thank you.
Hello! Thanks for question!
The demo will be the same but images used in the template are not included in the main download file, they are only for the preview purpose. According to Envato Terms we replaced all images with placeholders.
Really nice design! Good luck!
Congratulations, you have a very beautiful design!
iQcall – GLWS!
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