715 comments found.
Help! I spent two years building this website and now the theme turned my website into a BLANK PAGE. I switched the theme to “Ironman Child” and now none of the customization works and all photos unlinked. I need this theme updated and working again immediately. Please email me at sharonmf@gmail.com. To clarify – your Ironman theme is no longer working and Ironman Child isn’t customized and doesn’t work either.
Hello Sharon,
Please update Ironband to 2.1.6. If your theme is already up to date, please open a support ticket to https://irontemplates.ticksy.com/ and provide a login credential to the wp-admin.
Thank you
Alex
When will there be an update?
Hi joogle,
Do you have some issues with the current version?
Alex
Just to know if there are still updates in the future 
Hi,
We will release new version if it is required. This could happen after a Wordpress new version release or a new PHP version. But we are not planning to develop new feature.
Alex
How do I change the slider main pics?
Hi Earlesmith,
Go to wp-admin>slides. The home page slider display slide posts.
If you still need our assistance please contact us through https://irontemplates.ticksy.com/tickets/
Thank you
Alex
Slider not rendering correctly in Chrome or Firefox but okay in Safari – anybody else have this issue? mcjamesmusic.com is site I am having issues with.
Hi, If you can, please open a support ticket to https://irontemplates.ticksy.com/ and provide a login credential to the wp-admin.
Alex
The filter on both the images and videos section does not work. when you have different categories if you choose one it shows no images or videos and when you try to select any menu item to get back home they do not work.
How do I update to 2.0.2? I am running 1.6.4
Hi there,
Please follow instructions here to update Ironband. https://irontemplates.ticksy.com/article/12214/Alex
Twitter widget dont work, i have this error https://i.gyazo.com/73561b5f7894637469afa61c72841b59.png
Hi there,
Can you please open a support ticket to https://irontemplates.ticksy.com/tickets/ and provide a login credential to the wp-admin.
Thanks
Alex
Can you update the compatibility area in the description to reflect the latest wordpress and woocommerse versions so we know at a glance if we should upgrade those modules if they are compatible.
With that said, what is the latest compatible version of Wordpress.
Thanks
Hello Chitans,
Yes we will release a new update soon.
Alex
that’s good to hear. Is the current version compatible with WordPress 5.5 or should i wait to update my WordPress until the new IronBand update comes out?
You should wait. We still doesnt have tested it. But no customer have reported issues.
Hey, is there any update possible to WooCommerce 4.3.1, because it seems that some of the files like archive-product.php it’s not supported by the theme! Thanks!
Hi Black,
What you mean by not supported? Ironband should works fine with woocommerce 4.3.1. Maybe you have to update the woocommerce Database.
For technical assistance, please open a support ticket at http://support.irontemplates.com and our support team will assist you.
Alex
Is there a way I can add a sidebar on my shop page?
Hello xximinabandxx,
No, our template doesnt have the option to add a sidebar on the shop page.
Alex
That would be a great update for the theme. My store could use it now
So are you all going to do another update ever? Or are you done with this theme?
Hi Rudemechs,
Sure! Is there something that does not work or wrong with the theme?
Let me know
Max
Fatal error: ‘break’ not in the ‘loop’ or ‘switch’ context in /usr/home/hermanamorfina.com/web/wp-content/themes/ironband/admin/options/fields/group/field_group.php on line 45
Hi, Make sure to update your theme with the last version. If it does not work, please open a support ticket at http://support.irontemplates.com and our support team will assist you
Thanks
Max
I bought the theme in 2015. It expired and I can’t send a ticket
Hello,
You should be able to renew theme support.
Alex
I installed the latest version and, in addition, I have activated the child theme. but something is wrong. How can I fix it?
on the home page it appears: Warning: set_time_limit () has been disabled for security reasons in /usr/home/hermanamorfina.com/web/wp-content/themes/ironband/includes/setup.php on line 6
Hi,
For technical assistance, please open a support ticket at http://support.irontemplates.com and our support team will assist.
When you open the ticket, don’t forget to include your wp-admin credentials and if possible, your FTP access. It would help us a lot to resolve the issue as fast as we can.
Also, you can search for questions/answers in our public tickets forum! https://irontemplates.ticksy.com/ Perhaps somebody already asked the same questions already.
Thanks
IronTemplates
thanks!
Can I disable/remove the default front page slider?
Hi theChitans,
Please go to wp-admin>slides And remove all slides.
Thank you
Alex
Thank you! Will this allow me to then use another slider from another vendor on the home page (by using blocks) and without modifying PHP code?
Ironband, is a old wordpress theme built in the old fashion way. I meant the homepage content have to be edited with widget. You have to go to wp-admin>appearance>widget. If you need more assistance, please open a support ticket to https://irontemplates.ticksy.com/ticket/
Thank you
Alex
Presales question: I want to be able to add multiple bands, and each band, or singer etc add their own events, is this possible ? also would be nice to be able to add each venue, so they are linked
Hi, Unfortunately that is not possible with this theme. I’m sorry
I’m not sure if this would be a question for the developer or for Envato itself – but I am running the IronBand theme v 2.1 and need to update it. I installed the Envato Market Wordpress plugin and have connected properly via my token. The problem is the only option I get when I go to the Envato plugin is to “install” the new version for the IronBand theme, instead of updating the current one. I have other sites that let me update the theme via the plugin no problem – wondering if anyone may have any insight into why it’s not working this time around – thanks!
Hi Mikey,
No worries. You can click on install. This will do the update. If you want to learn more about the theme update, please take a look on our documentation https://irontemplates.ticksy.com/article/12214/
Thanks
Alex
Hi! I need to create a widget-space next to header__left, but the theme seems to ignore includes/functions.php in the child theme. What is the recommended way to do this?
Best wishes 
IS this theme compatible with PHP 7.2?
Hi,
Yes its compatible with 7.2
Homepage Playlist Tracks No Longer Auto Plays in Firefox and Chrome, only in Edge.
Q: Is the an option to toggle auto play off and on?usicPlaylist No Longer Auto Plays in Firefox and Chrome, only in Edge. Side Q: is the an option to toggle auto play off and on?
Hi kurson,
For assistance or support, please open a support ticket at http://support.irontemplates.com and our support team will assist you asap
Thanks
Maxime
After testing thoroughly it appears that there’s a conflict with the theme and the Woocommerce checkout process.
When attempting to checkout and finalize the order, the page won’t recognize the select field value for billing state and stops the checkout process. It simply isn’t allowing the value.
Only the Iron Band theme is affected by this. All other themes allow for the order to go through without any issues.
All plugins have been tested for the issue and are up-to-date.
Any ideas as to what might be the conflict/Issue?
I’m preparing to launch and need this resolved ASAP.
Hi, Could you please open a support ticket at http://support.irontemplates.com and provide us access to your WP-Admin and we will gladly check this for you
Thanks
Maxime
I already opened a ticket.
The problem is specifically attached to any select menu on the chekout page.
It either:
• Gives it the last previous value used (Persistent Session Cookie?)
or
• If the browser cache/cookies are deleted, the field shows no value on submit and won’t take another value (and won’t checkout) unless I switch themes and then the checkout process is perfect.
Enabling/Disabling caching has no effect.
The cookies (billing_country, billing_state) seem to be reset upon submitting the form and thus the form won’t submit. Again, it’s only the select menus.
We will reply to your ticket as soon as we get back to the office tomorrow
Thanks. I can’t believe that two select menus are holding up the entire launch
Cannot load the demo content, its stuck
on flushing data
Hi,
Could you please open a support ticket at http://support.irontemplates.com and our support team will assist you.
Thanks
The Twitter widget doesn’t appear to be working – even on your demo page. (http://ironband.irontemplates.com/). Console shows this message:
Uncaught TypeError: Cannot read property ‘statuses’ of undefined at Object.<anonymous> (jquery.tweet.min.js?t=1532723795:284) at i (jquery.js?ver=1.12.4:1) at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:1) at y (jquery.js?ver=1.12.4:1) at XMLHttpRequest.c (jquery.js?ver=1.12.4:1)
Hi, Something was wrong in our demo setting. It is fixed now. You have to fill the API and token info to wp-admin>ironband>social media>twitter feed. Here our documentation: https://irontemplates.ticksy.com/article/12226/
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