IronTemplates

IronTemplates does not currently provide support for this item.

129 comments found.

Beautiful template. I was wondering how do I go about slowing down the transition speed on the homepage slider?

And is there any way to move the videos section on the homepage to the top? (directly underneath the slider)?

Hi there,

Look for the file jquery.main.js located in the JS folder. Starting at line 85, you will see the setting for the slider.

To move the videos section on the homepage, it’s not that difficult, that would require some custom modification. You just need to have html/css knowledge. Unfortunately, the support covers only the template installation and bug fix.

Thank you,

Maxime

Hello, I am trying to add an instagram icon next to the facebook and twitter icons. Can you instruct on how to do this? Thank you :)

Hi,

If I understand correctly your question, you want to add the instagram icons beside other social icons in the header of the site ? see screenshot: http://d.pr/i/14Epv

You need to add this via the html files..You need to add it in your index.html and everypages.

Perhaps that would be easier for you if you were using the Wordpress theme than the HTML templates.

Thanks,

Maxime

I cannot get the music player to work. I have referred to the documentation and modified the JSON file to no avail. Please help

Hi there !

Could you please open a support ticket at http://support.irontemplates.com and our support team will assist you. Don’t forget to provide us your URL address. Please specify on the ticket that’s for the HTML Template, not the WordPress theme.

Thanks,

Maxime

I really like this theme. Thanks for creating. I am having a few problems, but am working through them. I am curious to know whether you would consider offering a cheeky discount on the Wordpress version for members who have already purchased the HTML template…? Cheers! ;-)

Hi there,

Thanks for your interest.

Unfortunately, we can’t offer discount since we are not dealing with price and purchase. Envato are responsible for this. We only here to offer support and make sure your are happy with our product :)

Thank you,

Maxime

Hi When I create a page, it show me the contact form in it. What settings do I need change?

Hi,

you are using the html version ? not the wordpress version right ?

Do you have a screenshot of the contact form you want to remove ?

Maxime

Yes I am using word-press. How to attach screen shot here?

Could you please open a support ticket at http://support.irontemplates.com and our support team will assist you. Don’t forget to provide us your URL address.

Thanks,

Hello, my audio player and twitter does not work, how can I solve this?

I use the html version.

Hi Guitarfreaks

Could you please open a support ticket at http://support.irontemplates.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.

Thanks,

Thanks

Where do I go to edit the contact box information when using a contact from? Help please!!!!

I knew that was going to happen. But ok I will. Thanks Maxime!

Maxime, I just noticed that in order to submit a help ticket I need a purchase code. However, based on my licence with you, mines is expired. I would be ok with purchasing an updated support plan but here’s my question with the support portal. Most of the support FAQs and or solutions only have 6-7 subjects listed. Will there be more topics/subject I can search through once my licence is updated? I am sure things have changed business wise since the last time I bought my original licence, but that aspect concerns me as I do not what to submit a help ticket for every lightweight issue I am facing. Is there a forum or knowledgebase for even something as simple as i.e. “what size to use for featured photos?” Please advise as soon as possible. Thank you

Hi there,

The documentations we have is located here: http://support.irontemplates.com/solution/folders/13000000508

and also, here: http://docs.irontemplates.com/ironband/

If you need help or have specific questions, you can open a ticket by renewing your support licence.

Thank you,

Maxime

Hello, I have an issue with my twitter feed. It is not loading on my home page Please let me know how it works and what I have to do in order to fix it. My page link is http://punkoutlaw.com/po09/

Hi Punkoutlaw,

In order to use a Twitter feed on your website, you need to tell Twitter that you are the owner of account used. To do this, you need to create a Twitter Application and update Ironband to v.2.1.

http://support.irontemplates.com/solution/articles/13000012323-how-to-get-my-twitter-api-keys-

Alexandre

Good morning, congratulations for the template. On the home page, in the section video carousel, is it possible not looping the items with the arrow? thanks

Hi fabio,

For this, you need to customize the carousel js code and the modification will be applies on all carousels. Sorry but this is a little bit beyond the scope of our customer support.

Thank you.

Alexandre

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