Beautiful template. I was wondering how do I go about slowing down the transition speed on the homepage slider?
And is there any way to move the videos section on the homepage to the top? (directly underneath the slider)?
Look for the file jquery.main.js located in the JS folder.
Starting at line 85, you will see the setting for the slider.
To move the videos section on the homepage, it’s not that difficult, that would require some custom modification. You just need to have html/css knowledge. Unfortunately, the support covers only the template installation and bug fix.
Hello, I am trying to add an instagram icon next to the facebook and twitter icons. Can you instruct on how to do this? Thank you
If I understand correctly your question, you want to add the instagram icons beside other social icons in the header of the site ? see screenshot: http://d.pr/i/14Epv
You need to add this via the html files..You need to add it in your index.html and everypages.
Perhaps that would be easier for you if you were using the Wordpress theme than the HTML templates.
I cannot get the music player to work. I have referred to the documentation and modified the JSON file to no avail. Please help
Hi there !
Could you please open a support ticket at http://support.irontemplates.com and our support team will assist you. Don’t forget to provide us your URL address. Please specify on the ticket that’s for the HTML Template, not the WordPress theme.
I really like this theme. Thanks for creating. I am having a few problems, but am working through them. I am curious to know whether you would consider offering a cheeky discount on the Wordpress version for members who have already purchased the HTML template…? Cheers!
Thanks for your interest.
Unfortunately, we can’t offer discount since we are not dealing with price and purchase. Envato are responsible for this. We only here to offer support and make sure your are happy with our product
Hi When I create a page, it show me the contact form in it. What settings do I need change?
you are using the html version ? not the wordpress version right ?
Do you have a screenshot of the contact form you want to remove ?
Yes I am using word-press. How to attach screen shot here?
Could you please open a support ticket at http://support.irontemplates.com and our support team will assist you. Don’t forget to provide us your URL address.
Hello, my audio player and twitter does not work, how can I solve this?
What is your URL ?
Hi, the url is http://www.baleiamutante.com.br
I use the html version.
Could you please open a support ticket at http://support.irontemplates.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.
Where do I go to edit the contact box information when using a contact from? Help please!!!!
Please be sure the plugin “Contact Form 7” is activated.
If is not installed, go to wp-admin > appearance > install plugin.
When “Contact Form 7” is activated, go to wp-admin > Contact.
Here you can create a new form or, if you have imported the demo content, you already have a form to edit.
Right, understood. Maybe I didn’t ask the question correctly. When viewing the IronBand preview (http://ironband.irontemplates.com/contact/) I notice two columns. The right side column has my contact form (all good there). However, the left column is my concern. I want to edit the following details that display in that ‘box’ per se:
3456, Coronation Street
Montreal (Canada) H4E 1P5
Strangely, my box in that column only has the black border, but nothing is showing on the inside. Just trying to identify where that content is managed at/from and I can make the proper adjustments I need on my contact form.
Are you using the html template or the wordpress version of IronBand?
I am using the wordpress version
Please go to your page contact backend. Be sure the template ‘Contact’ is selected. http://d.pr/i/1aX5G
With this template you have access to all fields you needs. http://d.pr/i/2uJp
Thank you! I will give this a try and let me know should I have any problems. I am also having an issue with displaying the “categories” panel in let’s say to look exactly as it is on the Iron band demo page. I’m going to research the help base for a solution first. Thank you.
I found an issue with displaying the ‘categories’ side panel and also with getting an event to show.. I’ve searched the support page and couldn’t find anything related to my issue. Any tips on what I should do to make sure these features on actually on? I’ve checed high and low..
Could you please open a support ticket at http://support.irontemplates.com and provide us access to your WP-Admin. Our support team will assist you
I knew that was going to happen. But ok I will. Thanks Maxime!
Maxime, I just noticed that in order to submit a help ticket I need a purchase code. However, based on my licence with you, mines is expired. I would be ok with purchasing an updated support plan but here’s my question with the support portal. Most of the support FAQs and or solutions only have 6-7 subjects listed. Will there be more topics/subject I can search through once my licence is updated? I am sure things have changed business wise since the last time I bought my original licence, but that aspect concerns me as I do not what to submit a help ticket for every lightweight issue I am facing. Is there a forum or knowledgebase for even something as simple as i.e. “what size to use for featured photos?” Please advise as soon as possible. Thank you
The documentations we have is located here: http://support.irontemplates.com/solution/folders/13000000508
and also, here: http://docs.irontemplates.com/ironband/
If you need help or have specific questions, you can open a ticket by renewing your support licence.
Hello, I have an issue with my twitter feed. It is not loading on my home page
Please let me know how it works and what I have to do in order to fix it. My page link is http://punkoutlaw.com/po09/
In order to use a Twitter feed on your website, you need to tell Twitter that you are the owner of account used. To do this, you need to create a Twitter Application and update Ironband to v.2.1.
Good morning, congratulations for the template. On the home page, in the section video carousel, is it possible not looping the items with the arrow? thanks
For this, you need to customize the carousel js code and the modification will be applies on all carousels. Sorry but this is a little bit beyond the scope of our customer support.
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