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So how do you place the background behind the slider
I’m using layerslider and want the background of the nivoslider
Also how to add that news ticker next to newsletter. Thanks. I foxed the sidebar background by adding custom css
We provide all technical support through our ticket system at http://crunchpress.com/support
It provides better tracking and help you receive a fast response. Please open a ticket there and our technical support team will help you with this.
We bought one of your themes
But when found using a mobile phone Watch website, menu no effect, can not jump pages
Is that why?
Hi, We provide customer support through our ticket system at http://crunchpress.com/support
Please open a ticket there our support team will help you out.
How do i change the text read more or and view more. I cant find it in the editor or where it is placed in ftp
We have a dedicated customer support system at http://crunchpress.com/support
It allows better complaint resolution and ticket tracking to our customers. Please open a ticket there and a dedicated support representative will get in-touch with you shortly.
Please share following information in that ticket.
1. Your WordPress site URL
can you help me with this error:
Installing Theme from uploaded file: themeforest-3726313-islamic-wordpress-responsive-theme.zip
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed.
The package you downloaded from themeforest.net contains multiple files and folders like documentation, an editable PSD, License file etc. This package itself is not the theme folder, the theme is located in a sub-directory.
Please extract that package and go to sub-directory ‘Theme’. Open it there is a theme folder in it named ‘islamic’.
Zip and upload this folder to your WordPress install. It should be working fine.
If you have any other question please feel to open a support ticket at http://crunchpress.com/support
There is an issue in page height, the content is hiding after certain height in every page. Can you please guide me to fix this issue? I think there is a content wrapper in css but I have no idea how to remove that wrapper. Please advice. Thanks
It is our policy to provide support only to users who have verified their purchase. It appears you had not purchased theme using this account, if you had used another account please post your question from it.
Or if you have theme license key with you, you can open a ticket at our support system using it.
Our support system can be accessed at http://crunchpress.com/support
I am facing an issue with layouts. I can’t seem to pick the option of adding a right or left sidebar. Where it used to ask what sidebar on the left or right, that option is not there anymore when editing a page.
Please let me know. The only option is the full width that works.
Once you have renewed your support please contact us by posting a message here or by opening a ticket at http://crunchpress.com/support
I have never used the support and have tried to manage it all on my own since the day I purchased it. I have donated this and made a website for a mosque as good will. Suddenly the sidebars go, and thought it could be a general issue I may be missing. Nevertheless, i’ll try and find a solution for it on my own, just like I have for all other issues.
Thank you for your response.
Please email me your issues here and WordPress admin login info here,
Is there updated version available for latest wordpress? In my wordpress, images showing error ‘undefined’ also pagination style breaking.
Hi, Currently theme is at version 2.0
Which version are you using?
I’m using Islamic-2.1.0 but still pagination breaking! and images showing ‘undefined’ error. any suggestion? I cant open support ticket while my support term ends.
I would like to purchase this there but would like to make the layout look exactly like it is on the demo site. Is that possible and how is it done?
Once you purchase the theme, you can contact our technical support team at http://crunchpress.com/support and they will help you out in setting up the theme exactly like the demo.
Hello, I just purchased the template but i can’t upload the dummy content at all. I want to use the islamic theme for this website www.almubins.org.
Please open a ticket at our support system http://crunchpress.com/support with your WordPress admin login info. Our support team will do the dummy data import for you.
Hi, I just submitted a private ticket and it’s really urgent. I cannot edit any page in your theme. Thanks for your help.
Your ticket has been answered. Please stay in touch with our support staff.
I can’t seem to open a ticket. Everytime I try I get unknown error occured. I need help please.
No problem. You can send your queries at so we can help you out.
I’ve already bought the html5 version, now my client wants to run wordpress site with the same template(islamic theme) to enable online shopping. Is it possible to run the html5 template on wordpress? If not, does you wordpress version support woocommerce.?
YEs, our WordPress version supports WooCommerce. But, you cannot run HTML template on WordPress. You will have to use WordPress version of this product.
Hi, Is it possible with this theme to deactivate the responsive part of the theme. eg. force desktop version on a mobile?
To update the theme do you just copy the new files from the zip to themes folder via ftp?
Yes, it is possible to deactivate the responsive part from the theme.
You may follow this path:
wp-content \ themes \ Islamic \ stylesheet \
There are 2 files (grid-responsive and layout-responsive) are placed in this folder that is responsible for Theme responsiveness
You may replace these files or can delete it.
But, remember this is going to distroy your entire site layout on mobile devices.
Please extend your support period by making a purchase from product’s page.
Once you made the purchase please reply here, we will be glad to answer your technical support questions.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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