Discussion on ITfirm - IT Solutions and Services Company

Discussion on ITfirm - IT Solutions and Services Company

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69 comments found.

I tried contacting your email but no one has replied for my presale question but here it is

Hello Case Themes,

I recently saw your demo websites of the ITFirm and I really loved it. I have seen some demos of yours and I wanted to ask before purchasing. Can I use parts of a different demo of yours onto my choice of demo say for example I wanted to use Home #9 but also save a template from Home #8 to use in my website. Am I able to do that or am I limited to only one demo ?

Kind Regards Ahmad Baker

Hello,

This is possible, you can use any section you want in any demo.

Thanks

Armalazz

Armalazz Purchased

Hello i have a question, is there any option to change theme main colors in easy way?

Hello,

You can easily change the main color in Theme Option. Please check: https://casethemes.net/docs/itfirm/#section-change-color

Thanks

I purchased the theme few months back but ​I am unable to import the demo content as the option is not available.

Hi there,

Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com

Our supporter can check your info and we can solved your issue together with you.

Thanks for your submission!

Regards.

But there is no option to raise a ticket.

repektif

repektif Purchased

Polylang not working header and footer builder homeage

Hi there,

Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com

Our supporter can check your info and we can solved your issue together with you.

Thanks for your submission!

Regards.

Hello are new update are planned soon with new demos? If yes when? Thanks

Hello,

It will be available next month, the update will include the new demo.

Thanks

I cannot import the demo data causes a critical error

Hi there,

Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com

Our supporter can check your info and we can solved your issue together with you.

Thanks for your submission!

Regards.

Hello, demo site is very slow. and google speed score is very low. Is it possible to speed it up? I would like to buy if possible.

Hello,

After you purchase the theme, you can optimize the speed by installing a few speed optimization plugins. I think speed will be improved on your server.

Thanks

​Hey team, I bought your theme and built the website as I attached the link above to my website unwanted ads showing what the problem is and what to do need assistance ASAP

​Hello,

Can you send me the screenshot or the link of the problem?

Thanks

I notice in one of the demos you use a pop out support button. How is that created please?

Hello,

Please try: https://case.d.pr/i/n2el7a

Thanks

Hi, how do we remove the blue shadow hovering on the mouse https://somup.com/c0VF23x2sk

Hello,

You can find here: https://case.d.pr/i/Gj0nXZ

Thanks

Hello Case Themes, Can i use this THEME without resting my WordPress?

Because your support team reset my wordpress without my knowledge,I LOST ALL my clients database , Pages, post and all orders everything .

and not replied til now!

i applied refund, approve refund

Hi is it possible to create a registration page?

Hello,

Theme is not available on this page.

Thanks

Hi. 1.how do we edit email, address social logins on top of the main menu? 2. How do we remove the english drop down services? 3. We have updated our logo via customise option but its not showing on front end, not sure why? Please help

Hello,

1 & 3. You need to change it in header layout via elementor page builder.

2. Can you send me screenshot?

Thanks

taamt

taamt Purchased

the header of mobile and computer are not similar . I have created ticket concerning this issues the ticket no :3197135

Hello,

Let me check.

Thanks

panob Purchased

Goodnight.

I noticed that the automatic updates of the plugins were disabled and I thought that some plugin was responsible for this, however, after disabling all the plugins the problem persisted.

https://imgur.com/a/cT535JR

This problem just goes away when I disable the ITfirm theme and enable a temp theme. When reactivating the ITfirm theme, the problem returns and it is no longer possible to perform automatic updates again.

Has anyone had this experience, how to overcome this?

Thanks

panob Purchased

Hi Support,

I already removed the filter and it worked, but why is there such a filter? What’s the benefit of that?

Thanks

Hello,

Don’t worry about this, it won’t be available in an upcoming update.

Thanks

panob Purchased

Thank you!!

Hi, some colors you can not change, also the service page when i open in the elementor the page not responsive.Please find find the screenshot below https://snipboard.io/kPh1rB.jpg

Hi there,

Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com

Our supporter can check your info and we can solved your issue together with you.

Thanks for your submission!

Regards.

taamt

taamt Purchased

Hi, when I want to add new template in the elementor, why i can not see ITfirm Template

Hello,

How did you do? can you send me screenshot?

Thanks

taamt

taamt Purchased

Hello, Please find the screenshot link https://snipboard.io/PC7unx.jpg

This is the default, the theme has no templates available. If you want to use the section or column on another page, you need to save the template before using it.

hi i would like to know is there a dark mode on this theme?

Hello,

Dark version is not available in the theme.

Thanks

is it in the roadmap, or is there any plugin you would recommend to help

We have no plans for this and no plugin can support the dark version. Thanks

Beshoj

Beshoj Purchased

Hi There, I hope you are doing well

Can we disable Woocommerce plugin and use the theme demo without it?

Best Regards

Hello,

You can deactivate and delete the WooCommerce plugin.

Thanks

hello the elementor dont work when Case Theme Core plugin is active

Hi there,

Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com

Our supporter can check your info and we can solved your issue together with you.

Thanks for your submission!

Regards.

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