27 comments found.
Hello, Is ITUS Template compatible with the latest version of Wordpress 5.3.x?
Yes It’s compatible with the latest version of WordPress
I need the updated version, in order to don’t receive errors when I upgrade to wordpress 5.2 . You are going to continue to support this theme ??
Hello Sir, Please tell us your issues and give us Wordpress access to our supportmail. (foundationirs@gmail.com) Thanks
Is there any Support? How can I adjust the zoom factor at ITUS Google Map?
Hello Sir, Please tell us your issues by this mail address. Now Our Office is off. SO we will give you support in Saturday.
foundationirs@gmail.com ThanksHi,
Social Icons don’t visible at the footer or topbar.
Add Short Code >Footer > Social Icons > (fa fa-facebook, fa fa-twitter etc.) are not visible.
Hello Sir, Today and tomorrow our office is off. So please don’t worry. You can contact us by our support mail (foundationirs@gmail.com). Then absolutely we will help you. Also give us your cpanel access to fix all issues Thank you
I’m doing a website in romanian language and i want to translate the path of the link and few other thinks:
https://irs-soft.com/theme/itus/service/painting-and-protective/to
https://irs-soft.com/theme/itus/servicii/painting-and-protective/same issues to project
The second one that i have is with the blog translation —> Read more // by // add your comment // previous article, they dont traslate no matter what.
Also i want the header info to be call to action phone number but i can add a href to them.
There is more that 4 days that i have posted a ticket on support https://support.irs-soft.com the contact also form don’t work there…
Hello Sir, Please see go our support link now. Now our developer give you support. Thank you
i have not heard back from you still. the new images are so pixelated, i cant add nice clear looking parallax images.
ive emailed you several times, i need the backgrounds to be clear when uploaded. they are so blurry .
OK We are updating this issue
Hello, I send you 4 messages on the support, your different adress mail and nobody answer me. I tried to contact you since 2 weeks.. Do you have any support in your theme ?
Please make a ticket at our Support. and write details https://support.irs-soft.com/ Thank you.
You don’t even check this website : Asked on January 18, 2019 in WordPress Theme. And you don’t answer at all
We apologize for any inconvenience ..Please Send your wp-admin and password at irsdevimran@gmail.com ..I will fix the issue.
I send you an email with my wp-admin and password 2 days ago! Thank you for replying.
Hello, I’ve purchased, installed and using a demo to start myself off with this theme. But one issue I’ve noticed, is that the theme doesn’t have a Top Bar (ThemeForest Demo: http://prntscr.com/m4x10y – My Site Demo: http://prntscr.com/m4x1j8) All necessary plugins ARE installed and activated. I’m not sure where it’s going wrong.
Thank you, MattDRP. – Would of posted in support forum, but like many others, I’m not receiving the confirmation email.
Unable to download this item, contacted Envato support.
Hello sir,
Try again, and let me know. If you still unable to download. Please contact us
Thank you
i cant create a nice clear background like the demo shows, it only comes in blurry, ive submitted two tickets with no response . http://qtconsultants.findbemidji.com
Hello sir, Please send me an email at irsdevimran@gmail.com .. I will fix the issue. Thanks
Hi. How to reduce banner height? Thanks!
You can change from Itus Option> page title Option .. Thank you
I’m trying to add a link on email here:
title="(111) 111-1111" topbar_icon="fa fa-mobile"]itus_widget_topbar title="info@myemail.com" topbar_link="mailto:info@myemail.com" topbar_icon="fa fa-envelope"But it’s not working
Please mail at irsdevimran@gmail.com... I will send you the shortcode details Thank you.
I’m waiting. I also already sent you an email but you didn’t send me anything yet.
I sent the shortcode on your Email. Thanks
Hello, I do not see the templates to create the pages based on them. Please help me.
Hello sir,
Please create a ticket at our support http://support.irs-soft.com/We will help you.
Thank you.
Please, Collaborate with including the templates in the pages section, I already wrote them to the mail.
Please come on our Support . Thank you.
Hello I like your theme. and have some questions about it 1- Can I remove the cart button at right upper side 2- How is the language choise button ? I want to put on 4 language to site.
Hello sir,
Yes you can remove the cart button on right side using Options Panel. For language Button you have to use a plugin .. Default Language button not yet in our Theme. I will Update in next version.
Thank you.
GLWSI just registered for support but I never got the email to confirm my account. I need your support. Please provide a direct email for support.
Hello sir,
Please use a valid email you will get the confirmation email for Support Account. If you don’t get any email you can mail us at irsdevimran@gmail.com
Thank you.
I’m having issues with your theme. Sticky Header does not work and other things as well.
Hello sir,
Thank you for Purchasing Our Theme.
We use Intelligent Sticky Menu. This Sticky menu appear when you scroll from bottom to top. Actually Sticky menu need when scroll from bottom to top. So we use this Intelligent Sticky Menu.
This Sticky menu is trading Now.
Thank you.
Awesome job. Congratulations
Thank you.