187 comments found.
Hello dear Select Themes ! Brilliant theme and I have a question. I noticed on your theme a required login section for booking request. My question is if is possible for customers to send booking request for available dates in order to get response without being required for the login process .Thank you in advance.
Hello,
Thank you for reaching us!
This can be achieved via regular contact form where users can send their inquiries. To use booking form it is necessary for users to be logged in.
Do let us know if you have any additional questions.
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Thank you for your response. Two questions in order to have it clear in my mind. The idea is to don’t accept payments via banks but we want to get booking request by the customer as payment method for the preferdates. So is there any option to set the dates always available for booking? The second question is if the required login can be off via code. Thank you in advance
And one more thing. Can I view somewhere the admin wp dashboard to check the booking system (bookings, calendar panel, etc)?
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Hello, Select-Themes. How are you guys?
I have some pre-sales questions. I have looked at the description of your plugin, but I’m not sure if it fits to our scenario here. Could you help me, please? These are very specific to our situation, so don’t worry if your plugin doesn’t cover everything.
Situation: I have a project that receives people only when we have events. It is a project that has 3 hostels of different sizes and features. There are different kinds of events and, therefore, the price to visit and to sleep here are different according to each event. If someone wants to sleep here, they cannot sleep on varied dates. They will pay the price of the total event and enjoy all the perks of the event.
For example: There are 2 events in a given month. 1. The first event costs $100 to visit and $350 to sleep the 3 days of the event. 2. The second event costs $70 to visit and $600 to sleep the 7 days of the event.
We would like to know if it is possibile to do the following with your plugin:
1. Rent entire hostel, room or only beds: we have family and group options to rent not only the bed, but the entire room or the entire hostel for the event. Each with its own prices.
Something like this:
- Category: Hostel ($1500)
- Sub-category: Rooms ($1000)
—- Items: Beds ($350)
The person can rent just a bed for the duration of the event, they can rent the room for their family for the duration of the event or they can rent the entire hostel for their group for the duration of the event. They can always checkout early if they wish, but they can’t purchase fewer days than the event’s duration unless the event allow it.
For example: In an event of 10 days, you can stay 10 or 5 sequential days. There would be two options when deciding to rent the bed/room/hostel.
Something like this:
- Category: Hostel (10 days – $1500; 5 days – $900)
- Sub-category: Rooms (10 days – $1000; 5 days – $600)
—- Items: Beds (10 days – $350; 5 days – $250)
2. Sell participation tickets for those who will be here to visit. Somebody can buy the pass for only one day (whichever day they wish to participate). Possible to buy multiple passes (for example, I can only visit the place on monday, wednesday and friday).
3. Option to add items they consume here (like books, soda, etc). Point of sale, for example. Items tied to the person’s expense history.
4. Possibility to only allow purchase of fixed dates of the event like in a plan option. For example, if the event is for 3 days, somebody can’t rent a room for only 1 day. They can only buy the full plan of 3 days for X price. There can be multiple plans like standard and VIP. All options for the 3 days, but with greater or fewer perks.
5. Allow people to manage their bookings and payments.
I understand these are very specific and the plugin may not cover every aspect. If you could just inform me what can e done, I’d be very grateful. Thank you ahead of time for your time and work.
Hello,
Unfortunately, these are not features of the theme.
You can check the available room settings in the screenshot 1 and screenshot 2. There is option to add extra services too as shown in screenshot.
The booking system goes through WooCommerce where we do use their functionality for this purpose. If you want to organize the booking or a request differently then you will need to edit our theme files.
For a more detailed overview of theme’s options please check the documentation in this link and feel free to reach us if you have any additional questions.
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hello, I have a problem with the import, could you help me?
Hi there,
Please note that any premium WP theme requires a bit more dedicated resources on your server, which is something that’s common among robust and complex themes such as ours. Recommended PHP Versions And Resources And How To Set Them.
You should try to import the content again, by following the steps from the following article.
If you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
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Dear team, will you update soon a new version for last WP updates ?? Almost 2 years from the last one…
Hi there,
Please note that our developers are constantly working on updates for all our themes. At the moment we don’t have any ETA when new update will come out but we hope it will be released soon.
If you have any issues, please we would appreciate if you could please submit a ticket at our Help Center or contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further. Thank you
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Hello, your theme is great, i have only one issue and i need your advise, i have a big menu and the responsive is not working well, how can i change the responsive limits to set 1920px as minimum resolution to Triger the responsive for devices with smaller resolution ?
Hello,
You can try using fullscreen menu showcased here. To have this header type you should set “Minimal” header type in Iver Options > Header (please see screenshot).
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
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Hi. We use the burger menu in the theme (that opens the full screen menu). We want to add a Book Now button next to the burger menu (not in the menu) to be visible in mobile/desktop. There is no widget that allows that. Which file to edit in order to add anything next to the burger menu?
Hi,
You can template files for minimal header on this path:
wp-content\themes\iver\framework\modules\header\types\header-minimal
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Hi. I have the Iver theme. I want to show a button at the left of the 4-square icon that opens the full page menu in desktop/mobile. I don’t see instructions for such. How to do it?
Hello,
Unfortunately there is no option to add widget area for Minimal header layout.
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To what header type I have to change it in order to have that extra button via a widget?
Hi,
You can use “Standard Header” if you wish to display header widget areas.
If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
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When will the theme be compatible with PHP 8.0?
Hello,
This will be added in the next update, however, at the moment we don’t have an ETA when this update will come out. You will be notified via email when the new update is online on ThemeForest and the changes will be listed in the change log.
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Thanks for the quick feedback. Ok very unfortunate, because many providers switch the PHP version 7.4 in the extended support and dadruch the further use becomes liable to pay the costs.
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I checked my website with Health Check and I found a serious bug with your latest theme version too. When the 2 plugins Iver Core and Iver Hotel are active I get the following errors. I have the latest installed and everything is updated in the wp installation. I deactivated all other plugins. the issue remains.
The main negative effect i see is that all that below blocks any editing or saving in editors, widgets, etc.
3 critical issues Critical issues are items that may have a high impact on your sites performance or security, and resolving these issues should be prioritized.
An active PHP session was detectedPerformance A PHP session was created by a session_start() function call. This interferes with REST API and loopback requests. The session should be closed by session_write_close() before making any HTTP requests.
The REST API encountered an errorPerformance The REST API is one way that WordPress and other applications communicate with the server. For example, the block editor screen relies on the REST API to display and save your posts and pages.
When testing the REST API, an error was encountered:
REST API Endpoint: https://***********.com/wp-json/wp/v2/types/post?context=edit REST API Response: (http_request_failed) cURL error 28: Operation timed out after 10000 milliseconds with 0 bytes received
Your site could not complete a loopback requestPerformance Loopback requests are used to run scheduled events, and are also used by the built-in editors for themes and plugins to verify code stability.
The loopback request to your site failed, this means features relying on them are not currently working as expected. Error: cURL error 28: Operation timed out after 10001 milliseconds with 0 bytes received (http_request_failed)
Hello,
If you are running latest WordPress version, please try using this plugin as a temporary solution if you run into issues with widgets on the latest WordPress version.
Newer WordPress versions introduced block based widgets feature, so we do recommend using this plugin which reverts widgets back to classic as a temporary solution until we add compatibility with block based widgets.
In case you need further assistance please submit a ticket at our Help Center or contact us through this email, include your purchase code in the email, and one of our support agents will gladly help you.
Support
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Good afternoon, do you think you will provide with an update for last wp versions?
Hello,
We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however you will be notified via email when the new update is online on ThemeForest.
If you are running latest WordPress version, please try using this plugin as a temporary solution if you run into issues with widgets on the latest WordPress version.
Newer WordPress versions introduced block based widgets feature, so we do recommend using this plugin which reverts widgets back to classic as a temporary solution until we add compatibility with block based widgets.
In case you need latest version of any bundled plugin please contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
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On mobile devices, isen’t well showed image zoom of rooms slide gallery (for example see by mobile this page https://iver.qodeinteractive.com/hotel-room/penthouse-suite-3/ and click to zoom a photo): how can I solve this problem?
Hello,
If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
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Is not a support for my website, is a bug of your theme (see by mobile your demo page https://iver.qodeinteractive.com/hotel-room/penthouse-suite-3/ and click to zoom a photo).
Hi there,
Checking the theme demo, we could not replicate the zoom issue since it is working so in order to get further details feel free to send us a mail to our help center providing your purchase code in it and our team will check this.
Thanks.
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Hello! This is a great theme! May I ask if I can realise the hero slider (as in the demo) in elementor pro only? Or is the slider realised with a special slider plugin? I am really eager to use it! Thank you!
Hello,
Thank you for reaching us!
The slider on main homepage is built with Slider Revolution which is included as bundled plugin with the theme. Once you import our demo content you will get all the pages, sliders and settings which you can adjust to your needs. If you were perhaps referring to some other slider please let us know which one so we can give you more precise answer.
Demo content of the Iver theme is built with WPBakery page builder which is also included as bundled plugin with the theme. Unfortunately, theme is not compatible with Elementor. You can perhaps check some of our thematically similar themes which have Elementor demo here.
Do let us know if you have any additional questions.
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Hello Question before my purchase: Is it possible to deactivate your reservation system and install superhote (reservation system) instead? If so, is it complicated? Best regards, NR
Hello,
Thank you for reaching us!
Booking system by the theme cannot be deactivated through theme options, however it can be hidden with some custom css and our support agents can assist you with this.
We haven’t tested the theme with superhote so we cannot guarantee their compatibility.
Do let us know if you have any additional questions.
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Presale question Hi, I noticed on your demo that visitors needs to have an account on the site before booking. Any way to remove that option and only create an account on the checkout step? Thank you
Hi there,
You need to be logged in in order to book a room. If you want to disable this, you would need to edit the booking form in the theme files, but please note that this customization is getting outside our support scope. Our agents can point you to the files which you should edit in order to achieve what you want.
Do let us know if you have any additional questions.
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Thank you for your reply, I just want to know if the booking can be done without login since this will chase away clients. It should be on the checkout page only, Just before I order the theme, can you please if booking can be done without being logged in. Thank you
Hi there,
Unfortunately, this is the way it works. Users need to be logged in before booking and there is no theme option to change this.
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I See, can it be changed via code?
Hi,
If you want to organize the booking or a request differently then you will need to edit our theme files, however, please note that custom coding and adding new functionalities to the theme is not covered by the support. You can check some of our thematically similar themes in this link and feel free to reach us if you have any additional questions.
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Hello is there a way to duplicate/copy a hotel room?
Hi there,
Since author’s dashboard is meant for general inquiries and pre-sale questions we would appreciate if you could submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article.
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is there a backend demo? I only see user demo.
Hello,
Thank you for reaching us!
You can check out Iver’s user dashboard by signing in from the front end of the demo website with the following credentials
Username: test
Password: test
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Hello, is it possible to remove/disable your booking system from theme?
Hello,
Thanks for taking an interest!
Such an option, unfortunately, does not exist within the theme. However, booking form can be removed with some additional CSS code, for which if you are unsure, our support agents will help you out gladly and provide you with proper one.
Let us know if you have some more questions for us!
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Is it possible to change the booking option to just a simple email request form with the information that the guests put in the fields? The guests should be able to do that without having to make a new account
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
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Hi, is it possible to add a change language option in the Theme?
Hi there,
Thanks for writing in! All our themes are fully translatable and you can read more about it here.
If you need any further assistance, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
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Very nice theme. I think this would make great as a luxury Real Estate theme and was wondering is that could be done? i.e just the search function without the date search or booking function.
Hello,
Thank you for taking interest in our theme! Also, thank you for your suggestion. We will forward this to our dev team to be considered to be added in one of the future updates, however, we cannot guarantee that this will be added.
Unfortunately, there is no option within the theme to adjust search form. To adjust look and functionality of the search form it would be necessary to edit our theme files.
You can check some of our Real Estate themes in this link.
Do let us know if you have any additional questions.
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