Discussion on IvyPrep | Education & School WordPress Theme

Discussion on IvyPrep | Education & School WordPress Theme

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389 comments found.

Hi I bought your theme!

How do I download the learnPress addon?

Thankyou

Hi,

Please go to your wordpress dashboard -> Ivy -> Plugins -> Install addons

Thanks & Regards,

ThimPress – Customer Service

Hi, I purchased the theme and had some issues so raised a topic on forum. But, now the forum link not working. https://thimpress.com/forums/forum/ivy-school/

Hi,

Please create an account then login to the Thimpress.com site. After logging in you can access the forum.

Sincerely

Hi, Social icons on footer are not rendering. The same is happening on all of your demos.

Hi,

Please create a topic on the ivy forum, the forum will be displayed when you have logged in and submitted the theme purchase code.

Sincerely

Hi I liked the template.. Do you have below features in the template ? 1. Multiple pricing support and currency support for different countries. ? 2. Do you have multiple schedule for multiple city options for each course ? 3. Based on Current Location based does the course display ?

Hi,

1. you can use some woocommerce currency plugin 2,3. We don’t have this feature yet.

Sincerely

Can I install this in your template and get this features enabled ?

Hi,

Unfortunately, our plugin does not support this functionality, nor does any other plugin.

Sincerely

Hi, we have purchased this theme, imported Demo 2 with Elementor enabled, but Elementor Default Kit is missing – how to recreate it? Also our header is disappearing – we need help and support – but your support forum on https://thimpress.com/forums/forum/ivy-school/ is not working – just giving us blank screen – we need this fixed, please help. We have enabled developer access and can send it to you in private – but please send us how. Thanks!

We have sent you an email with developer access link, please check, thanks.

Hi,

Please create a topic on the ivy forum, the forum will be displayed when you have logged in and submitted the theme purchase code.

Sincerely

Hi,

I have an issue with RTL, on the testimonial section there is an issue with the js that give a negative value for the direction and send the text out of the screen https://prnt.sc/ZhU_5OR1LM-j I have changed the value through the inspect and it’s work https://prnt.sc/d7WXoeI_Q07W So please we need an update to fix this issue with js also I tried to translate the theme, but some text not effected, for ex. “logout” and “my account” on the header https://prnt.sc/8SWko4TwOtCL

also I want to ask how can I change the url of my account on the header on Arabic, cuz it’s redirect me to main url instead of the translated page

regards,

Hi,

Your support license has expired. Please renew your support license to get the best support service.

About this issue. Please send us an email to support@thimpress.com, we will try to help you.

Sincerely

Does the theme come with all LearnPress premium addons? just curious to??

Hi,

You will get the add-ons in the following package https://prnt.sc/ST5-j-wPQ78E

Thanks & Regards,

ThimPress – Customer Service

Hello dear, nice to meet you, my name is Matteo and I am the owner of www.studemme.com

I created this site about 2 years ago, using masterstudy education wordpress theme (https://themeforest.net/item/masterstudy-education-center-wordpress-theme/12170274), but I would like to change the theme because Masterstudy is bad, they have horrible support and every time they release an update my site doesn’t work as it should.

So, I noticed your theme and I have some questions for you:

1) is your theme designed like Udemy? Can users register and receive payments based on their courses? Can they see their earnings?

2) Will it be possible to transfer all my current courses automatically to your theme?

Please answer me these questions without attaching any guides. Thank you very much

Hi,

1. Yes, our theme has such functions.

2. Unfortunately, courses on the Masterstudy are different from courses on our platform, so you cannot transfer old courses on the Masterstudy theme to our theme.

Sincerely

is it support RTL ?

Hi,

Yes, of course, that is the default function.

Thanks & Regards,

ThimPress – Customer Service

how can I change images and content in : rev_slider alias=”home-slider”

Hi,

Please go to your dashboard -> Slider Revolution -> Edit the slider

Thanks & Regards,

ThimPress – Customer Service

Version WordPress 5.9.x?

Hi,

Yes. The Theme is compatible with WordPress 5.9.x.

Thanks & Regards,

ThimPress – Customer Service

expresa Purchased

I want to buy this theme. But in addition to the courses I have physical products to sell.

Is there any Shop demo? If not, is the Shop page the right design? Thanks!

Hi,

We are so sorry, we don’t create the shop page demo.

Thanks & Regards,

ThimPress – Customer Service

I want to ask about the license elementor pro, how about I buy a regular license, can I install on multiple domains with elementor pro?

Hi,

Our theme only includes the free version not is the pro so we don’t have the answer to your question.

Thanks & Regards,

ThimPress – Customer Service

WPBakery Page Builder not working all pages. how to fix ?

Hi,

Please visit the correct forum https://ibb.co/VCyfqFs We try to switch your account to check and it can create a ticket normally.

Thanks & Regards,

ThimPress – Customer Service

ok . how to share website admin details ?

Please follow your ticket, our support team will respond as soon as possible.

Can I use the WooCommerce payment gateways for this?

Hi,

Yes, you can do it, we have include the Woocommerce addon for LearnPress in this theme.

Thanks & Regards,

ThimPress – Customer Service

BigSkm

BigSkm Purchased

Everything I am trying to design needs elementor pro, so is this theme designed to market elementor or help us? This is unfair.

Can you give me an image of your issue? You can attach images at https://prnt.sc/ then send a link image for me.

Hi,

Please create an account on the ThimPress site: https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress Then visit the IvySchool forum: https://thimpress.com/forums/forum/ivy-school and create a ticket. Note: You can use the incognito browser to create a ticket

I installed the Ivischool theme, but every time I enter one of the courses either to change the title or the price or any other detail, when I save it, the side part breaks down and there is no way to solve it.

I want a refund of the money to buy EDUMA, I have lost a lot of time and money trying to solve it, if the refund cannot be made due to political issues, I want them to change the theme in the download section. Change the Ivy School theme to the EDUMA theme.

Please, do not respond to me with the refund policies link

you can see the image here: https://imgur.com/a/geJh4dq

So sorry, we can’t switch to the Eduma theme for you, you can create a ticket on our forum to our team check and fix for you. Hope to hear from you soon.

I installed the Ivischool theme, but every time I enter one of the courses either to change the title or the price or any other detail, when I save it, the side part breaks down and there is no way to solve it.

you can see the image here: https://imgur.com/a/geJh4dq

Hi,

We see your ticket created at midnight, we have time zone +7 so please be patient, our team will check your ticket now.

Thanks & Regards,

ThimPress – Customer Service

Thank you very much, if you wish you can contact me to enter my site but the ideal is to solve that problem within the same theme so that no one in the future has the same problem as me

Yes, of course, we will update theme and plugin to fix it for all customer. Please follow your ticket.

Hi Thimpress team,

I’m looking to buy this theme, but with some clarifications:

1. Can I ask course applicants to request a letter of recommendation from their professor or employer (with the option of waiving the right to view its contents) or a transcript from their school? 2. Does the owner/instructor of the course have the capacity to review student applications before admitting them to the course? 3. Do courses have the option be offline, and the theme will function as a student application portal? 4. Can I turn off the pricing and star reviews on the course catalogue pages?

If these are not currently available, do you offer customization services for a fee?

Warm regards, Pauline

Hi,

We are so sorry, our theme doesn’t have the function you want, we have customization services, please create a request customize here https://thimpress.com/wordpress-theme-customization-services/ Our developer will check then give you a solution asap.

Thanks & Regards,

ThimPress – Customer Service

kikoto

kikoto Purchased

I’m trying to install the theme with the Thim Core Plugin, but it shows an error when logging in with Envato. It says: “Envato API system has occurred error. Please try again later!”

Hi kikoto,

Please go to the IvySchool forum: https://thimpress.com/forums/forum/ivy-school and create your ticket. Our support team will check then fix that for you. 

Thanks & Regards,

ThimPress – Customer Service

Unfortunately, after installing the demo page, the buy course button does not work, so you cannot sell courses. https://dkmszkoleniabhp.pl/

I created a topic in the forum a few days ago, unfortunately until today I have not received any help. My clients cannot buy on the course website because the button has been broken for over a week….

Our support team replied to your ticket two days ago, please follow it.

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