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The form does not work for me outside of my country of origin. For what is this? Does the website have any restrictions?
Hello. Does it work with Wordpress version 6.1.1? Thank you
Hello, I would like to ask if after the RSVP, the guest receives an email with the calendar event.
Our theme uses Contact form plugin as demo data. By default, it doesn’t send any email to the guest. It depends on the mail settings on your contact form configuration.
Maybe you can use 3rd party plugin that can fulfill your requirements.
Breaks on WP 5.9.
It works normally on WP 5.9.3. Please submit a ticket here https://singlestroke.ticksy.com/ if you have any issue.
Could the background music be made to play automatically?
Hi, kioskotorres. It really depends on the browsers you are running. Some browsers have policies to prevent audio and video autoplay, or they provide an option whether to allow autoplay or not.
Thanks for making a great theme.
How can I add pictures to the gallery grid? I uploaded pictures to my library but I don’t know how to select them for them to appear on the grid.
after updating everything (Wordpress, Theme & all plugins) the the latest version, the website broke and does not show anything anymore! It’s loading but there are no text and no photos shown. In the System overview it says that the server memory limit is -1. I have not changed anything on the server status and my webspace provider confimed already that there is plenty of memory available. Before the updates of Wordpress / Theme / Plugins the website was in perfect shape.
I have already increased the memory size to 256M in the wp-config via FileZilla but this did not work.
Please advise what to do or how the updates can be removed / undone. Thank you!
There are some possibilities. Please submit a ticket here https://singlestroke.ticksy.com/ and provide us the detail of your site.
Hi, the sakura or snow effect are not working, also the countdown not working. I need help please.
Hi, can you create a ticket on our support forum? Our team will help you resolve the issue
This theme is so slow, I cannot even edit anything. EVERY TIME I EDIT SOMETHING IT BREAKS.
Do you use the nulled version? I don’t see the “purchased” label beside your username. If you have any issue, please submit a ticket https://singlestroke.ticksy.com/ (Purchase code is needed)
after the update to latest wordpress 5.7 and latest theme version (1.5.8) the html coding is not working inside widget.. i.e. ”<”b”> text <”/b”>” (the quotes are here so the text is shown) is not shown in bold, instead of it the exact text including bracket and so is shown.
Could you please fix it?
Could you give us the screenshot and tell us which widget do you use?
hello, for sure, where can I send it? It’s basically on all widgets on the home screen, where I tried to use html coding.
Could you submit ticket here https://singlestroke.ticksy.com/ ?
Hello. New version of your theme is broken.. If I choose “one-page” as page template, my site is blank. I tried that on freshinstall only with your plugins and builder. If I chooce full width, the hero slider does not work.
Can you fix this?
Sorry for late reply. Could you submit a ticket at https://singlestroke.ticksy.com/ with your site url and temp wp-admin account?
Hi Jack & Rose Post Grid widget is not responsive. How can I work around please?
Ok, I solved it with some custom css
Eventually, it’s totally my own fault. To be able to add padding the the cards I had to change its width to calc(33.33% – 2em) and did not took in account it could override the media queries too.
I want to add that the authors have great support and response time!
Hello I tried to update your template but I have a problem with this. I do that on subdomain and after update my page is blank, without any php errors. Is there any way how to fix this?
Perfect template You did a good job
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Hello guys, seem that the background music with mp3 as a source file not work anymore, can you confirm please?
Unfortunately, you are right. We’ll release the update soon. If you want a quick fix, please submit ticket here https://singlestroke.ticksy.com/
Thank you guys, i can wait don’t worry Max if need i will send you a ticket! Thanks for your work
Hello when you release the update for fix the music bug? Thank you guys
Hi ilmarty, the update is already released. Please update your theme.
My website was working fine, until the latest update. None of the content displays on my site and I will not renew support due to messed up updates. Kindly contact me urgently
We have released the update today. Please update your theme to the latest version (1.5.7)
Hello after the latest wp update, your theme not work
Yes i confirm the problem is just with wp 5.6, (released yesterday), rollback to 5.5.3 work fine!
Hi, an update is already uploaded and currently being reviewed by ThemeForest team. Hopefully it can be released soon.
Number 1 thank you guys
Hi ilmarty, the new update has been released, please update your theme
Hi, i’ve see Already updated! Congrats for your fast fix, all working like a charm
you got the sauce!!! nice work.
You’re getting a ton of errors on the live preview… just FYI
Hi aagraphics, thanks for the heads up. It is fixed now
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