SmartWPress

SmartWPress supports this item

Supported

This author's response time can be up to 1 business day.

370 comments found.

The slider in the mobile version does not run autoplay, how to solve that problem?

Hi, you’ve posted the same question four times. Can you please send to URL by mail to support@smartwpress.com? Thanks

Also, if possible, please delete the other identical comments. Thanks

The slider in the mobile version does not run autoplay, how to solve that problem?

Can you please send to URL by mail to support@smartwpress.com? Thanks

The slider in the mobile version does not run autoplay, how to solve that problem?

Can you please send to URL by mail to support@smartwpress.com? Thanks

The slider in the mobile version does not run autoplay, how to solve that problem?

Can you please send to URL by mail to support@smartwpress.com? Thanks

Hi! I installed the WPML plugin and it does not work well. All languages ​​are displayed in all CPTs. That’s wrong

Hi, can you please send a mail with details? JamSession theme is translation ready, but it was not tested with WPML plugin. Please send a short mail and I will try to help you. Thanks

Hi, I did not get any email from you, did you make it work in this time? Please let me know.

How can I hide an album from the web view?

Yes, you can change the album status from published to a different state (pending review or draft).

Hi,

I got this error when i am trying to import a demo

“JamSession Importer returned with the following error: 503 (Service Unavailable).”

How can i fix?

Most probably, there was a problem with the demo server. Please try again later, and if still not working, drop me a short mail, I will take a deeper look on it.

I am trying to add a new discography page but instead of all my albums displaying in rows underneath each other, the template displays just 1 row and gives a “next” button to see another page of albums.

How do I get all my albums to display underneath each other?

Hi, please check the number of posts per page on your Settings – Reading. Also, please drop me a short mail with this issue.

Hi, I have been looking at your theme demo and wondering if it’s possible to add a sidebar to normal pages ?, My client likes the theme but will need a sidebar for social media links etc. Thanks.

Hi and thank you for being interested in JamSession theme. In JamSession you have the option to have both – page with sidebar (default) and full width page template. If you need more details, please let me know – feel free to mail me to support@smartwpress.com.

Hi, I have been looking at the Documentation for the theme but I can only see an option for a sidebar on the contact page. My client would like sidebars on a bio page and on the Events / Gigs page amoung others. Is this possible and if so can it be done when creating a page, e.g. Selecting a sidebar as an option in the page settings. I can probably do this with some coding but it would be easier if I could do it from the admin. Thanks.

Hi, for the contact page, there are two templates, with and without sidebar. Also, the default template for page has a sidebar. But you can also use the full width page template. Unfortunately, the template for event custom post types does not offer a sidebar, it is only available as a full width layout.

trise_ne

trise_ne Purchased

After the update to 4.7.7 the minimal menu is invisible. Please help. Thanks!

trise_ne

trise_ne Purchased

To avoid a missing menu i switched to the “normal menu”. At least a desktop user would see the menu. How to change when to switch to the mobile menu, so that the menu won’t appear behind the logo (i’m using a wider one than in the demo)?

By the way the mobile menu isn’t visible at all.

Hi, please make sure that you clear the cache on your browser after the update. The latest theme update comes with some improvements related to mobile menu and sticky menu functionality. Feel free to mail to support@smartwpress.com if you need help.

by
by
by
by
by
by