SmartWPress

SmartWPress supports this item

Supported

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

How to contact support team for JamSession theme?

Do you have any questions, requests or comments? We’ll be delighted to help you. Just drop us an email to support@smartwpress.com. We are getting back to you within 24 hours or sooner. Please keep in mind that Saturday and Sunday are days off, but most of the times you’ll get a reply in the weekend.

Is there any online documentation?

Yes, we are offering video and written documentation, that will guide you, step by step, through the setup process and should answer most of your questions. Click on the following link to access the documentation: JamSession Theme Documentation. If something is not clear, please contact us.

Contact the author

This author provides limited support for this item through email contact form.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy

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