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my local installation is called myname.dev and the live is called myname.com, do i need a separate license for my local?
Thanks for using Jannah.
Kindly check this article https://jannah.helpscoutdocs.com/article/188-theme-licenses-and-activation
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
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Thank you, we look forward to serving you!
hi please add 3 cloumns layout(sidebar content sidebar) for jannah theme.
my license dose not work can i know why please?
i have purchased it officially
It needs to be investigated on your website and that requires additional information from you, some of which may be private. so send us an email via our profile page and include your site URL with wp-admin access so our developers could investigate.
Hallo, meine Lizenz funktioniert nicht mehr?!
UPDATE REQUIRED: Your site is using a very old version of Jannah theme. it should be updated to the latest version as soon as possible to improve its performance and compatiblity with the latest versions of WordPress and PHP, after updating the theme click on the TRY AGAIN button below!
You need to upgrade to the latest version, then click on the “TRY AGAIN” button to reactivate the license.
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
i imported jnnah news demo, after importing , dark mode enable button disapeard.How to enable dark mode on off button in nav bar
You can enable it from the theme options page > Header Settings > Mian Navigation settings.
I am very satisfied with the Jannah theme。
However、there was only one thing that made me sad。
「I used the ”” foxpush ”” recommended in the theme」However
A lot of people visited the site、so we were able to attract 70,000 subscribers。
However、I can not change the plan with Foxpush。
The page for payment is broken.We are unable to send more than 50,000 notifications。
I sent an email to support、but they ignored me。
I’ve waited for three months、but I have not received。
Finally、when I tried to send a notification、it was sent after 48 hours。
Things are going to get worse and 70,000 subscribers I get will be meaningless。
I understand that it is not appropriate to speak ill of Foxpush here。
However、I would like you to stop recommending Foxpush。
Thank you for your consideration。
any agency deal available for unlimited domains?
Thanks for your interest in Jannah.
No option like that on Themeforest, you need to purchase a regular license for each domain.
if you have any more questions please do not hesitate to contact us.
thanks for your Theme.
I am using Jannah from the first time of establishing my website: https://www.baytalteb.com and I buy another license yesterday. I am only suffering from the website speed, it does not exceed 30 on google page speed. is that from the theme? if you can provide help for me I would be grateful.
I can’t activate my license , try again does not work
Make sure you are using the latest version of the theme.
My website is on production mode . i have to activate manually
Sorry, I am not sure I understand you correctly, could you give me more details?
You just need to update the theme on your website to the latest version before re-validating the license.
Any solution for the breadcrumb issue?
Search Console has identified that your site is affected by 1 Breadcrumbs issues:
Warnings are suggestions for improvement. Some warnings can affect your appearance on Search; some might be reclassified as errors in the future. The following warnings were found on your site:
data-vocabulary.org schema deprecated
We recommend that you fix these issues when possible to enable the best experience and coverage in Google Search.
Jannah doesn’t use data-vocabulary.org at all, we have checked your web site “infographic++” using the official structured data testing tool and no issues appear at all.
If you have any questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Thank you for getting back to me so fast. I appreciate it. You are absolutely right, Google send me an warning based on two pages dating 2018.
Unfortunately I can’t delete this comment. I’m sorry for any inconvenience caused. Again thanks for assisting me.
Have a great day!
Done! Thanks again!
öncelikle temanız çok güzel / acemilikten dolayı çok takılıyorum/ türkçe bilgilendirme yapan hiçbir video da olmadığından sıkıntı çekiyorum/ demo kurulumu da yaptım. Demodaki görselleri nasıl değiştirebilirim?
Demodaki görselleri değiştirmek istiyorum/ nasıl yapabilirim?
I have a question about ads: is it possible to place ads at the begin, middle and the end of an post? What about other positions on homepages and everything? I need to post ads everywhere at my website, not only good ads but some costumers image ads with links and so forth. Is it possible to accomplish that with your theme?
One more question, please: is it possible to customize the place of the ads and the sizes of the banners? I checked this exemplo: https://jannah.tielabs.com/demo/advertisements/ .. but what if i want to create more spaces at a post or change the size of an ads of the middle of the article from 468×61 for 400×400, for exemple? What about the positions and sizes on mobile screens? thanks a lot for your attention.
2. Yes, you can upload Ads with any size you want, please note that there is no option to use different Ads on mobiles. but you still can use an advanced Ad plugin with the theme such as Ad Rotate
Thanks for your reply!
1 – What about creating another ads spots? Is it possible to do that or use only the predefined spots ?
2 – the fact that there is no option to use different ads on mobile is a big issue for me! I already use “Ad rotate”, but the free version does not have the option to hide a html banner on specific device. I have no money to buy both the theme and the plugin right now. Do you have another free solution for that? This is a mandatory functionality for me right now. Your theme is the most beautiful, full of options and it looks that it’s so optimized, almost evertyhing I need. But, unfortunatelly, I need this ad thing. Do you have a solution for that?
Thank a lot for your attention.
1. You can use Ad Widgets in the sidebar and Ad Blocks in the page builder.
2. Any Ads plugin that supports shortcodes will work with the theme with no issue.
Hi, there. I’ve watched in this video how jannah’s ads work at admin:
Can I insert a html/css code on the ads block to control which will be shown in desktop and which in mobile?
Can i have something like that at the same block, inserting a mobile and a desktop banner at the same block, but using css to control which one will be shown in a specific device?
Where would I declare this classes? do you have a space for css or a child theme?
Thanks a lot. This is mandatory for me to decide!
Good afternoon! I want to buy this theme. Tell me please:
1. is it possible to install demo data?
2. will there be any problems with the installation?
3. If there are problems, will I get my money back immediately?
Please tell me, can I make a website like Yours? I need to use the background as an advertising space. is it possible?
Waiting for a response as soon as possible. Thanks!
3. Check this https://themeforest.net/page/customer_refund_policy
4. Yes, check this https://jannah.tielabs.com/demo/advertisements/
Hello. Please tell me if I buy a theme, will there be such a page in the demo data ? – https://jannah.tielabs.com/demo/advertisements/
That’s what I need. This is very important. Thanks
No, it is not included in the imported demo data. but you can check this detailed article for how to configure the advertisement settings https://jannah.helpscoutdocs.com/article/75-advertisement-settings
Thank you very much for your response. Please tell me, if I buy a theme now, can I make it look like this on MY own for one page? – https://jannah.tielabs.com/demo/advertisements/
Or does this feature apply to the entire site at once?
Sorry for the questions. I just want to be sure that Your theme suits me.
Your website ticket system don’t work! It keep re-loading for me -> https://prnt.sc/vutuis
ok anyway, I will write here my issue as your ticket system don’t work.
public_html/wp-includes/query.php on line 28
There has been a critical error on your website. Please check your site admin email inbox for instructions.
I am getting this error for some post and other pages. I have latest theme
1. Make sure you didn’t send any codes in the ticket message field.
2. Regarding the issue, please try these common solutions. If none of these fix the problem, please open a new support ticket.
if none of the suggestions above fixed the issue, please create a support ticket using the link below, and our support team will gladly assist and guide you
1. ok, so no code is allowed, kinda sad about it as it is the only way to get full support.
- Everything is upto-date
- hmm, I didn’t tried deactiviting all plugins. i will do this
- Also diddn’t tried this, I will do
- I did this but no help
- I didn’t do any code change to begin with.
It’s possible on mobile to show featured image up (as first element)? I need to show first featured image, then title, post meta and a banner. Thanks
No option like that in the theme you can add it as a featured request in the ideas section on our website.
Lots of fonts Loading.
I noticed that the latest version of Jannah theme losing quite a lots of fonts by default.
Is there any option to just use only one font awesome fonts ?
Also even if I am disabling lightbox ,still it’s loading lightbox js files . Any option to turn that off ?
Jannah 5 is using a lower number of font files, the Font Awseme font is optional, you can disable it from the theme options page > Performance tab.
I have some presale questions.
1. In the main demo, the publication date and time (in blocks on the home page, in categories and other pages) are located under the articles titles. Is it possible to move the post time under the title in all places?
2. Some blocks contain not only headings, but also part of the text of articles. Is it possible to remove that text?
3. Is it possible to turn off the scroll up button?
Thanks for answers!
1. There is no option in the theme to do that.
I have so many post with review system using arqam plugin, unfortunately this only available on non-amp version, while in the amp version this feature not supported and it become useless, since the user with amp version can’t see the review result in all of my post, very very sad,, there is no improvement I see on Jannah and Arqam amp version to solve this.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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