TieLabs

TieLabs supports this item

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3714 comments found.

Hi TieLabs, I’m the admin of bestindonesiafoods.com. I can’t login to wp-admin from Sunday, 23 Oct 2016. Username and password is correct. Than I try to ask the hosting and they said, “The given Ip address is not blocked in the server firewall. We have checked the issue and the issue with the login is related to your theme Jarida, the theme allow only username as in the email format to login in the wordpress”. Can you help me to get back the access to wp admin?

Hi,

Thanks for purchasing our theme.

The theme can’t change the core of WordPress functions. you can disable the theme via FTP by changing the theme’s folder name and re-check the issue,

If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you

Click Here To Create An Account & Get Support

Thank you.

Where do i translate the tabbed widget? popular etc. It’s not in language file

Hi,

Thanks for using our theme,

You can find Those texts in the po language file, please check this screenshot https://d.pr/EYfp/4EwaH3Rj.

If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you

Click Here To Create An Account & Get Support

Thank you.

Your Support period has expired. To continue to get support please renew your support, In order to extend your support period, please read this article: http://tie.li/1ShPaSt

Thank you very much for your understanding.

I bought Jarida approx. 2 years ago. Support is expired, but after a reinstall of my site, I needed to change some code (again), for which I got support when I bought this theme. You gave me a code snippet, which I need again. (sorry, I don’t have a backup)

But now that my support has been expired, I also see that the access to my previous tickets has been revoked. So I cannot see them anymore.

Can I at least see my previous tickets and the answers you gave back then?

MauriceW

MauriceW Purchased

Hello,

Thank you for replying here.

The question was how to change the tabbed widget to make the Recent tab the default visible tab.

Kind regards, Maurice

MauriceW

MauriceW Purchased

So?

MauriceW

MauriceW Purchased

Hello, anybody here? Can you please provide me with an answer?

Feya

Feya Purchased

Hello

Thank you for perfect theme :)

all posts in site has Featured images but after install them then these Featured images not display in post page only.

and the same problem with youtube videos!

images and videos display in home page only but not in post page!

please tell me how to resolve this problem

Thank you

Feya

Feya Purchased

Thank you

I wait!

Feya

Feya Purchased

Thank you for ypur good support!

All Okey!

Hi,

Glad to hear we’re able to help you!

if you have any question please do not hesitate to contact us.

Thank you, we look forward to serving you!

Best regards!

stixbri

stixbri Purchased

Hi,

The embedded Twitter widget has stopped working. Tweets were showing on the website yesterday and then they have just stopped. If I copy and paste the Twitter account URL into a browser the Twitter page displays ok.

stixbri

stixbri Purchased

Problem has now corrected itself and the widget is now displaying Tweets.

Hi,

Thanks for using our theme,

It might be was a cache issue. If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you

Click Here To Create An Account & Get Support

Thank you.

HI, what is the code to put and where to put when i don’t want an advertising Jarida on few pages ? Thanks

Hi,

Thanks for purchasing our product! All support is given through our Support Center. Please open a support ticket there, so we can better assist you

Thank you, we look forward to serving you!

Hello the demo side is broken can you fix it so i can see the demo :)

Hi,

It work for me! is the problem still exists to you?

Best regards

Hi, we have facing some problem in mobile responsive..

in mobiles, on the page load empty page is showing, then if we scroll.. the page comes to normal… but its right aligned. not centered.

http://www.study4uae.com/site/

Please have a look and help to fix this.

Hi,

Thank you for your interest in our theme.

Unfortunately, I noticed that you didn’t purchase our theme yet ( couldn’t see your purchased badge ),

You still can purchase a license, or if you already purchased it from another account, go to our Support Center (http://tielabs.com/help/) to submit a ticket about your issue, our support team will be more than happy to help.

Best regards.

i want to ask Fatal error: Call to undefined function get_header() in /home/u268137875/public_html/jarida_221/jarida/index.php on line 1 How his solution??

Hi,

Thank you for your interest in our theme.

Unfortunately, I noticed that you didn’t purchase our theme yet ( couldn’t see your purchased badge ),

You still can purchase a license, or if you already purchased it from another account, go to our Support Center (http://tielabs.com/help/) to submit a ticket about your issue, our support team will be more than happy to help.

Best regards.

velikz

velikz Purchased

The theme is not admin paneli turkish. Admin http://i.hizliresim.com/pXvODJ.png http://www.sosyalbilgiler.gen.tr

Hi,

Thanks for using our theme.

The theme options page is available in English only.

If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you

Click Here To Create An Account & Get Support

Best regards

On Gtmetrix, my website gets only E (57%) with a strong need to defer parsing of JavaScript. On Google PageSpeed, it gets 88/100, which is not bad. Who is right?

Hi { customer.firstName,fallback= },

Thanks for using our theme!

Please check these articles for how to improve your site speed: http://tielabs.com/knowledgebase/how-to-enhance-page-speed/ http://tielabs.com/blog/how-to-improve-wordpress-website-speed-part-1/ http://tielabs.com/blog/how-to-improve-wordpress-website-speed-part-2/ http://tielabs.com/blog/how-to-improve-wordpress-website-speed-part-3/

If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you

Click Here To Create An Account & Get Support

Thank you, we look forward to serving you!

Where do I translate the “First” and “Last” in page navigations for Post category archives? I can´t find it in the language file.

Hi,

Thanks for using our theme.

These texts are available in the default.po language file, please check this screenshot https://d.pr/spcQ/5zwDG9Ry

If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you

Click Here To Create An Account & Get Support

Thank you.

i want to purshase this theme but can add (share profit for author ) or not and how can access it

Hi,

Thanks for your interest in our theme.

Sorry, I am not sure I understand you correctly, could you give me more details, please?

Best regards

what about php 7 is the theme fully supported?

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