Exceptional support service!
Before purchasing the WordPress template, I had some questions and requested a few modifications to tailor it to my needs.
The support team was incredibly responsive and professional. They answered my questions clearly and promptly, and the requested changes were executed swiftly and effectively.
This high level of assistance gave me confidence in purchasing the template, and I'm now very satisfied with the product.
Thank you for the excellent service!
31 Reviews
Work very well
Highly recommended
Theme doesn't work properly with SSL. Actually there is no support, I had to redo the page three times and find the errors myself. This is not good for my business and customers.
Author response
Hi LikeAchilD,
Your rating is not fair with us! It is not correct.
As you can see, our demo is using SSL https://demo.theme-sky.com/jaroti/. There may be a problem with your settings or SSL certificate.
You also didn't yet open any ticket on our support system https://skygroup.ticksy.com/. How can we help you? If you don't want to use our theme anymore, you can send a request here. We will accept your request.
Have a nice day!
I am thrilled to share my incredible experience with the customer support team. From the moment I reached out for assistance, I was greeted with nothing short of exceptional service that went above and beyond my expectations.
Very customizable, great theme
Good theme, Clean design and support is great. I have high hopes that they will update regularly and add features.
I will be brief. Nice design and fast support! I recommending!
This is my first theme, it is beautiful, and their customer support is really helpful.
Good theme must buy if you want to make your website look modern and functional. And support team is also very quick
Awesome! Thanks a lot for the nice code :)
Author response
Hi kfzteileloerich,
Thank you for your good rating! But, why did you only give us 4 stars? :) Please consider updating your rating to 5 stars. We will be very thankful to you!
If you need help, please feel free to open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
Have a nice day!
The theme is gorgeous, I had some issues with personalization (not enough coding knowledge on my side) and the support I received was fast and throughout. So happy with my purchase!
I recently purchased your theme from Themeforest, and I must say, it's my first time providing feedback on a theme purchase. Initially, I was hesitant to buy it due to concerns about potential bugs, given that it's a new product. However, I was pleasantly surprised to find that your theme functions flawlessly and exudes a professional touch. The installation process was a breeze, and within minutes, everything was up and running smoothly.
I particularly appreciate the ease of customization provided by Elementor for the footer, but I believe there's even more potential to enhance the theme's versatility. It would be fantastic if you could consider expanding the range of template sections and headers that can be customized using Elementor. Such a feature would allow users like me to create truly unique and personalized designs effortlessly.
In conclusion, I'm thoroughly impressed with your theme's performance and user-friendliness. It has certainly exceeded my expectations, and I can confidently recommend it to others. I look forward to seeing your future updates and enhancements, especially with regard to Elementor customization options.
Thank you for creating such an excellent product!
Until now the customer support is amazing they solved my question immediately!
its really recommended theme, especially the item ui.
Swift help, great product, great service