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48 comments found.

Hi, I purchased Jarvis – Drupal and successfully installed the full version with demo content. However, the documentation does not identify the admin user password, so I cannot log in to administer and configure the site. I registered an account on your support site, successfully added and verified the purchase verification code; but the site will not allow me to post a support request. I have spent the last 30 minutes trying to submit a support request via the support forum but it still alerts me that I need valid license to access the forum—even after I submit and successfully verify the purchase code. Please help asap as I cannot afford to lose more time waiting for a reply to something that should be clearly visible in your theme documentation. Thank you!

Hi,

I’m sorry for our late response. I believed that we’ve answered your email with the same question.

Best regards,
NooTheme

Hi,

First of all this is a great theme, the theme settings are awesome and very easy to use. Installation was also done in minutes with the installation profile.

But i have a problem. Now i have changed a few portfolio fields, this is not a problem until i want to change the labels. I can not find where to change the labels when you click on a portfolio item, the ajax popup. I’m talking about the PROJECT DESCRIPTION and PROJECT DETAILS titles and the CLIENT and DATE label.

Cheers!

Hi joefr,

Thanks for contacting us.

Please follow these steps:

1. sites/all/modules/custom/porfolio/theme

2. Open portfolio.tpl.php file

3. Edit Text

4. Save

Today, I feel very happy to helped you, and even more wonderful to know you love NooTheme products, please rate us 5 star. It will be great motivation for us. Thanks for choosing NooTheme products.

Regards,

ThuyNT

Great theme! I’m having one slight issue with the Header down arrow (a.scroll.down.scroll-to) showing up. I made some changes to the php to support the new font-awesome syntax (fa- instead of icon-) but I can’t seem to find where this arrow is generated.

This also affecting the “Testimonials” Parallax arrows, but I’m not using that function.

Thanks for your help!

Hi Craz!

Thanks for choosing NooTheme products. Nice to support you :)

Please go to sites\all\modules\custom\jarvis_config\templates jarvis-banner.tpl.php and edit here

Best regards,

ThuyNT

Great theme! However i’m having trouble when i try to create another team member! The avatar picture does not show up in fornt page! please, someone could help? (Jarvis for Drupal)

Thank you very much, Phuong!

Hi Selaimen,

Nice to support you!

Please send your issue via my email thuynt@vietbrain.com

I will check help you soon

Wish you a nice day

Best regards,

ThuyNT

Already solved, ThuyNT, thanks. I had to “register” here http://support.nootheme.com/forums/forum/product-support/other-cms/jarvis-drupal/ – in order to get access….. not just “login”.. thanks

Hello Jarvis team I wonder if the team Jarvis updated the Drupal core 7.34 to 7.41 and these other modules. from this “For New Fresh Drupal Installation(Recommended)” directory

“extracted from drupal update screen” Chaos tool suite (ctools) (Security update) 7.x-1.6 7.x-1.9 (Release notes) Webform (Security update) 3.22-7.x 7.x-3.24 (Release Notes) Views (Security update) 3.10-7.x 7.x-3.13 (Release Notes) jQuery Update (Security Update) 7.x-2.5 7.x-2.7 (Release notes) Media: YouTube (Unsupported) 7.x-2.0-rc4 + 16 7.x-3.0-dev (Release notes) This update is a major version update Which Means That It May not be backwards-compatible version With Your Currently running. It is recommended that you ‘read the release notes and proceed at your own risk.

Hi Astroprematv,

Thanks for your feedback!

We will fix this issue and will release the next version.

Best regards,

ThuyNT

HELLO Would be very kind if you could help me with changing “STANDARD SKILLS” which file do i have to change.

Hi Astroprematv,

Thanks for getting back!

Please give me link of your site and your admin account and FTP account via my email thuynt@vietbrain.com. I will fix help you soon

Best regards,

ThuyNT

hi, can a multipage version ? I’m interested in developing a multi-page site

Hi Minimique,

Thanks for contacting us.

I am sorry to say that, we do not support multi-page site in Jarvis Drupal

Best regards,

ThuyNT

Hello Jarvis team I wonder if the team Jarvis updated tO Drupal core 7.5 and the necessary modules. Thanks

Hi,

Thanks for contacting us.

Please send your source code + database to trand.dangkhoa84@gmail.com. We will help you and send you back the updated version

Best regards,

Junnie

I don’t understand. Which is my source code? I’m using the template on localhost.

Hi,

Wish you a nice day.

I apologize for this delay because we got quite large amount of tickets and I need to solve in order from oldest to latest. Hope you can sympathize for this inconvenience. We updated the version 7.50 of drupal and necessary modules. You can download via a link below

http://www.mediafire.com/download/far944j2q4d745j/jarvis.zip

Best regards,

Junnie

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