Hi!, I just purchased Jarvis HTML, it´s a great theme, very well documented, but I have an issue with portfolio section, I hope it could be something simple to fix, when I click on a portfolio item, it doesn’t open the detail, instead keeps the waiting animation and this message “The Content cannot be loaded.”, what do I do?, I haven’t edited anything yet. Other thing, I registered on your forum, but the mail response doesn’t arrive yet. Thanks.
Hello again I hope you can answer me soon, I still can’t get into the forum, I tried to enter my purchase code again and the answer tells that the code is already in use, but the envato system, as you can see indicates I had purchased the theme, The confirmation mail still doesn’t arrive, please help me I need to correct this issue because I need to use the portfolio section.
Can you check Spam folder ?? Sometimes it goes straight to the spam folder for few users.
Yes, I checked spam folder and it isn’t there, do you have some e-mail adress where I can send you images and my purchase code? Or please tell what we do, because we need portfolio working in order to make the site.
Right down is the message I get when I try to insert my purchase code again. The problem is that I don’t have the email confirmation to enter to the forum, I can’t access to the forum to open the discussion. Thank you again.
Can you ping me with your username on firstname.lastname@example.org?? I’ll create a new user for you manually.
Hi RockNRollaDesigns, looking at this theme to purchase but i wanted to ask a question about something i want my site to do and if it is possible to do with this theme and how can it be done.
I want to have a landing page with two options with two links to two similar pages that have sections. This two pages are going to be very similar (almost the same) but with a couple of different sections. It seems (from what i can understand) that the definition of the pages that are going to be sections can only be defined for one page? es that correct?
Am i making sense?
Yes that is correct. The entire pages can be set as sections but you cant have similar pages inside the same theme.
Hi, and thanks for the reply. Im having trouble understanding if what i want can be done. Im gonna try to explain one more time because i dont think i made myself crear…correct me if im wrong.
I have page “Option” wich is the one with the choice. This page has to links, one to “PageA” and other to “PageB”
Then i have “PageA” and “PageB” wich are made from several pages.
“PageA” made of pages: A, C, D and D.
“PageB” made of pages: B, C, D and E.
I was made to believe that the definition of the sections of the Front Page is “singular”...i mean….it can only be done for one page made of sections (not two different pages made of different sections). I want to have two Front Pages.
Can this be done? How?
thanks in advance
If i upload the theme on my server i get a blank white page without content, how can i fix it?! i already configured the twitter scripts
Can you send me link to your site?? or a site.zip file to email@example.com?? I’ll look into that.
How do I remove the preloader?? It takes ages and looks really bad! Please help.
And how do I stop the content from showing before the preloader starts?
This is the site clear.beautifulu.lk
Can you send me site.zip file to to firstname.lastname@example.org?? I’ll update that.
I Would like to change the information about a invoice already created. Is it possible ?
I don think this is possible. You need to contact Envato regarding this.
Is it possible to make the team members area into a grid with multiple rows, 5 columns?
Yes, you can set it up to five columns and multiple rows.
Please register in our forum for support. Also, support is given to verified buyers only. Thanks for your time.
Hi, Could you please advise how can I change the height of a row in the portfolio section?
Height of row changes with the content. There’s no limit for that.
How I can do SEO in Jarvis HTML
SEO Optimizations has to be done manually in HTML versions. For CMS platforms like WordPress, you have plugins which will help you with SEO practices.
hello, i need one question: this theme supports WPML plugin? thanks
Yes this theme supports WPML plugin but currently you are posting in HTML theme. We do have Wordpress Version which support WPML if you are planning on buying it
this theme have a sitemap?
No it does not have a sitemap considering it’s a HTML theme
First of: this is an amazing theme, kudos!
I do have one question though: is it possible to change the font colour of the text that’s shown in the skill bars? If so, how do I do that?
At the moment, when I try to adjust that text colour (without writing any specific extra code) that bit of text simply disappears.
Thanks in advance!
sure you can.
Copy that css code and change color and paste it in custom CSS and that will do the trick
have problem with the navigation… its not shown… any ideas?
also the scroll button on the home view doesnt work (dont scroll down to the content – loaded the page new)
Support is provided to verified buyers only. If you bought it from another username.. please do register in our forum with your item purchase code and post your topic over there.
Hi i have a problem!
I cant upload the theme on Wordpress! It says:
“Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed.”
And i am 100% sure its the right ZIP file ive uploaded. But nothing happens…
I have tried everything almost
Hey Loker, You purchased HTML version of Jarvis. WordPress version is available over here: https://themeforest.net/item/jarvis-onepage-parallax-wordpress-theme/5370691
Hi! I need help, I created another section with modal, but doesn’t work. I searched in the forum but I didn’t find any answer about that.
Any link to your site??
Hello, I have this problem .. I have to add words in Spanish and they have an accent and the letters are very large. like this image.. https://drive.google.com/file/d/0BxFZR_ciH5TIVV9zTnpNSy1fV3M/view?usp=sharing can you help me…thank you
Can you follow this FAQ article of ours. That will solve your situation
The video of the button of the lightbox is not seen in the mobile, when deploying sends you a link to youtube instead of coming out in the lightbox, help, thanks!
I am in changes of the old page of my client with this subject and it is urgent this solution please, in the pc the light window is opened and the video is seen, but in the mobile it sends me to youtube and I want that when pressing The button will open in the lightbox please help with this, thank you very much
Hello alepis88 ,
Which theme did you purchase?? the wordpress or the HTML because I’m not able to see the purchased tag over here so making sure which version you’ve bought before I could provide with respective solution.
on chrome this theme does not scroll…. so onepage is terrible. i have all my portfolio items in the theme and there is no way of transferring them to another theme…. can you fix please!!!!
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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