47 comments found.
Portfolio thumbnail images are not showing up on mobile
Hello there,
thanks for letting us know. Please could you contact us at jaw[at]jawtemplates.com? We will take a look 
Thanks.
Update when? Doesnt seem to work on latest wordpress version
The package could not be installed. The theme is missing the style.css stylesheet.
Hello there,
thanks for letting us know. Did you unzip the main folder? You should see jawesome.zip file and this file you need to install in WP. If anything just make a request at jaw[at]jawtemplates.com and we will take care of it. Thanks.
Hi there i am trying to change the background colour of the Theme from Template Background Settings but when i click Save after – keeps loading without changing – any help?
Hello,
thank you for letting us know. Please can you send a request at jaw[at]jawtemplates.com with your url, wp and ftp credetials? We will check it. Thanks.
i emailed u back
Thanks.
Hi did you had a look?
Hello,
no, we didnt because we didnt receive your mail 
Please could you make a request at jaw[at]jawtemplates.com once more? Thanks.
Hi I have a question, because when I change in permalinks custom structure the website it doesn’t works. Only works with the default. Thank you!
Hello,
thank you for letting me know. Please make a request on our support forum here http://support.jawtemplates.com. You can also try to deactivate all plugins instead of themes required ones.
I am trying to update it but getting this message, Installing Theme from uploaded file: jawesome-11to12.zip – Unpacking the package…Installing the theme… The package could not be installed. The theme is missing the index.php file. Theme install failed. – can you help?
Hello,
Please make a request on our support forum here -
http://support.jawtemplates.com. Thank you.
Rami from JaW Templates Team
Hello! – I need the possiblitiy to get a specific page with the fullwidth background like portfolio-items or portfolio listings instead of the white page background. How can I solve this? Thanks
Hello,
Please make a request on our support forum here – http://support.jawtemplates.com. Thank you.
Rami from JaW Templates Team
So far, no response…
Hello,
we are doing our best. Please be patient. Thank you.
Rami from JaW Templates Team
Hi! Is there any chance to list more than 4 items in the list style “Columns of Items”? If I add more than 4 items, it breaks the layout…
Best Regards,
Sascha
unfortunately not. Please can you send me your link? Or can you make a request on our support forum? I have to check that layout why it breaks it. Thank you. http://support.jawtemplates.com
Rami from JaW Templates Team
Hi is this support white background color?
Hello,
Thank you for your interest. Yes, you can set it in portfolio category settings or via theme options 
We’ll be happy if you rate our theme on Themeforest (in My Account -> Downloads)
If you have some more issues please feel free to contact us.
Rami from JaW Templates Team
Hi , Can I Put my category images instead of product images on homepage? does this theme support category page ? (A page for every category with it’s products shown) I want to redirect people who click on category images in homepage to category page?
Hello,
you mean something like this? http://www.jawtemplates.com/wordpress-themes/jawesome-portfolio/?jaw-portfolio-category=photography
If you have some more issues, please feel free to contact us. We’ll be glad to help you.
We’ll be happy if you rate our theme on Themeforest (in My Account -> Downloads)
SUPPORT TOOLS: Support Forum
I want to buy this Theme but is it compatible with Wordpress 4.5.3 ? Thanks
Hello,
we have just tested it and seems that it is compatible. Thank you.
If you have some more issues, please feel free to contact us. We’ll be glad to help you.
We’ll be happy if you rate our theme on Themeforest (in My Account -> Downloads)
SUPPORT TOOLS: GoodStore Support Web | Support Forum
Hello, very beautiful theme. I have a question: I can adapt it later to a store? That is, display the products as it already displays, but with an option to buy? Using Woocomerce for example …
Grateful!
Hello,
many thanks for your interest, but unfortunately this is not designed for woocommerce. Thank you for your understanding.
If you have some more issues, please feel free to contact us. We’ll be glad to help you.
We’ll be happy if you rate our theme on Themeforest (in My Account -> Downloads)
SUPPORT TOOLS: Support Forum
Hi, is there a way to add a second menu in the footer ? Thanks
Hello,
please can you be more specific? Thank you.
If you have some more issues, please feel free to contact us. We’ll be glad to help you.
We’ll be happy if you rate our theme on Themeforest (in My Account -> Downloads)
SUPPORT TOOLS: Support Forum
The first menu is on the left side. I would like to have a second one with few links fixed on bottom of each page. This theme can use only one menu. Is there any way to display a second one ?
Hello,
please make a request at jaw[at]jawtemplates.com with your credentials (URL, WP and FTP login) and we will look on it ASAP for you. Thank you.
If you have some more issues, please feel free to contact us. We’ll be glad to help you.
We’ll be happy if you rate our theme on Themeforest (in My Account -> Downloads)
SUPPORT TOOLS: Support Forum
Hello, wonderful product. Ignorant question: you say compatible with Wordpress, but does that mean only works with Wordpress? I am using Dreamweaver. Thanks
Hello,
many thanks for your interest, we really appreciate it. Yes, the JaWesome Theme is for wordpress. Thank you.
If you have some more issues, please feel free to contact us. We’ll be glad to help you.
We’ll be happy if you rate our theme on Themeforest (in My Account -> Downloads)
SUPPORT TOOLS: Support Forum
Hi, is there a way to disable “right click” so people can’t copy the images? Thanks
Hello,
Please add to Theme Options -> Custom Code -> Custom JavaScript footer this code:
jQuery('img').bind('contextmenu', function(e) {
return false;
});
Hi,
Ihave bought this item and created my self website. On the localhost it works perfectly but there is a bug on the online website : the homepage dosent works : it must publish the 8 thunbails of 8 porfolios, but the main page stay empty. I checked all settings and there is no mistake. I don’t have the sollution for my client. So please help me to sol this problem. The website url is : http://www.isabelleporras.com/wp/
Thank you for your help !
Laetitia
Hello,
many thanks for your purchase!
Please make a request at jaw[at]jawtemplates.com with your credentials and we will look on it ASAP for you. Thank you.
If you have some more issues, please feel free to contact us. We’ll be glad to help you.
We’ll be happy if you rate our theme in My Account -> Downloads
SUPPORT TOOLS: Support Forum
Hello, I sent an email to your adress jaw@jawtemplates.com on 19th october with my credency. But untill now i didn’t get any answear. Please could you reply me. Best regards. Laetitia
Hello,
we are really sorry for your inconvenience. Unfortunately we found only your email that we got yesterday but no email from the 19th.
We are going to investigate it for you
If you have some more issues, please feel free to contact us. We’ll be glad to help you.
We’ll be happy if you rate our theme on Themeforest (in My Account -> Downloads)
SUPPORT TOOLS: Support Forum
how can i change the url : jaw-portfolio/index.htm as it appears like that on my page ? also for the update do i need to reinstall the whole template?
Hello,
please can you send us your url? Thank you. If you did not make any changes in your files, you can simply copy files (whole jawesome) via FTP. Then go to appearance->theme options and resave it because of its css. Thank you.
If you have some more issues please feel free to contact us.
Hi There,
I have used purchased and used your theme on my website and now have an issue in it’s display on IE and Firefox, but it displays fine on Google Chrome.
Can you help me please? I need to make the site live quickly and just need to fix this issue.
Thanks Genna
Hello,
please make a request at jaw[at]jawtemplates.com with your credentials and we will look on it ASAP for you. Thank you.
If you have some more issues please feel free to contact us.
thanks for answering.
<unfortunately this is not possibl
really? it’s somewhere in the files. if I knew where I possibly could delete it.
<You mean darkened after img hovering?
no, all pictures are darkened by default – without hovering. not in the portfolio mode, it’s in the blog mode
<Regarding CSS: please what do you exactly mean by that? you can <insert your custom CSS in our theme options.
well
design -> editor -> the usual wordpress way.
Hello,
1) we are sorry but maybe there was a misunderstanding. Please add the css, we already sent, into custom code and then go to portfolio categories and edit your category. You should see there these meta
Show on Top – please set thumbnail Show on Top – Hover – please set thumbnail Show on Bottom – please set description Show on Bottom – Hover – please set description
It should probably work like you want.
2) please send a screenshot or url. Thank you.
3) we recommend make it via our theme options.
If you have some more issues please feel free to contact us.
hello,
this is a very nice theme. but there is too much bling bling IMHO. so how do I delete the hover effect on the images on the homepage (slopy/awry on hover).
all the pictures are darkened. I’d prefer the original. how and where to delete this ‘filter’?
PS
there is no editable CSS in the backback anymore
Hello,
unfortunately this is not possible but many thanks for your feedback. We might add this feature in the future updates (depends on users demand).
You mean darkened after img hovering? If so please add this to custom css (appearance->theme options->custom code->custom css).jaw_one_portfolio:before { background: none!important; }
Regarding CSS: please what do you exactly mean by that? you can insert your custom CSS in our theme options. Thank you.
If you have some more issues please feel free to contact us.
Hi, I have problem when i try to link my post from web to facebook the picture is wrong, and always is the same wrong picture. That problem started 2 days ago. Before that all was great. Do you know what is the problem?
Thanks
Hello,
Do you have on your page image with sufficient size? It should be at least 600×315px.
More info: https://developers.facebook.com/docs/sharing/best-practices
If you have still problem, please send your URL. We’ll look on it.
Hi, really nice work Before I buy: the example with skateboards – will it be pospossible to have 5 columns that fit the window like 4? Thanks!
Hello,
many many thanks Unfortunately this is not possible on one page.
If you have some more issues please feel free to contact us.
