258 comments found.
hello i would like to activate the tech version , haw can i do this with the new verson of jayla
Hi, Of course. When you import the demo, you will get all the home demos and you need to set up and choose the demo home you want to be the main home of the website. If the problem is not resolved then Please open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you soon! Thanks.
hi had purchase Jayla theme when i am installing Jayla-tech theme i am facing an error i tried twice but no luck can you please resolve my issue ASAP
Hi, We discussed it with you in the ticket. please check the ticket. Thanks.
hi i would like to know haw can i cutomise my header and footer . Thanks
Hi, You can see the theme’s documentation here. You go to customize then go to option header and footer… and edit – https://docs.beplusthemes.com/Jayla/ If the problem is not resolved then Please open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you soon! Thanks.
hi i cant activate my template wordpress with this code f5d0fcae-d491-4959-b456-5215c2ba5287
Hi, Please open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you soon! Thanks.
1. Logo image missing on home page: https://blackhairandbeauty.ca 2. The footer looks different on different pages. It should look like this: https://blackhairandbeauty.ca/booking/
Also, the widgets below footer on home page need to be removed: https://blackhairandbeauty.ca
Hi, Hi, Please open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you soon! Thanks.
Hello, I have installed your theme on my website. However everytime I install the demo data it keeps coming up with “Shot” the website is www.instanttechrepairs.com
Hi, We discussed it with you in the ticket. Please check the ticket. Thanks.
Hi
We get the following error log:
Deprecated: Return type of Carbon_Fields\Pimple\Container::offsetExists($id) should either be compatible with ArrayAccess::offsetExists(mixed $offset): bool, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/opcus9uzbegy/public_html/wp-content/themes/jayla/vendor/htmlburger/carbon-fields/core/Pimple/Container.php on line 128
Deprecated: Return type of Carbon_Fields\Pimple\Container::offsetGet($id) should either be compatible with ArrayAccess::offsetGet(mixed $offset): mixed, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/opcus9uzbegy/public_html/wp-content/themes/jayla/vendor/htmlburger/carbon-fields/core/Pimple/Container.php on line 93
Deprecated: Return type of Carbon_Fields\Pimple\Container::offsetSet($id, $value) should either be compatible with ArrayAccess::offsetSet(mixed $offset, mixed $value): void, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/opcus9uzbegy/public_html/wp-content/themes/jayla/vendor/htmlburger/carbon-fields/core/Pimple/Container.php on line 74
Deprecated: Return type of Carbon_Fields\Pimple\Container::offsetUnset($id) should either be compatible with ArrayAccess::offsetUnset(mixed $offset): void, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/opcus9uzbegy/public_html/wp-content/themes/jayla/vendor/htmlburger/carbon-fields/core/Pimple/Container.php on line 138
Deprecated: Exception::__construct(): Passing null to parameter #2 ($code) of type int is deprecated in /home/opcus9uzbegy/public_html/wp-content/themes/jayla/vendor/htmlburger/carbon-fields/core/Exception/Incorrect_Syntax_Exception.php on line 19
Fatal error: Uncaught Carbon_Fields\Exception\Incorrect_Syntax_Exception: Field name “_title” already registered in /home/opcus9uzbegy/public_html/wp-content/themes/jayla/vendor/htmlburger/carbon-fields/core/Exception/Incorrect_Syntax_Exception.php:19 Stack trace: #0 /home/opcus9uzbegy/public_html/wp-content/themes/jayla/vendor/htmlburger/carbon-fields/core/Widget/Widget.php(214): Carbon_Fields\Exception\Incorrect_Syntax_Exception::raise() #1 /home/opcus9uzbegy/public_html/wp-content/themes/jayla/vendor/htmlburger/carbon-fields/core/Widget/Widget.php(197): Carbon_Fields\Widget\Widget->register_field_name() #2 /home/opcus9uzbegy/public_html/wp-content/themes/jayla/vendor/htmlburger/carbon-fields/core/Widget/Widget.php(73): Carbon_Fields\Widget\Widget->add_fields() #3 /home/opcus9uzbegy/public_html/wp-content/themes/jayla/inc/widgets/class-widget-images-slide.php(31): Carbon_Fields\Widget\Widget->setup() #4 /home/opcus9uzbegy/public_html/wp-includes/class-wp-widget-factory.php(62): Jayla_Widget_Images_Slide->__construct() #5 /home/opcus9uzbegy/public_html/wp-includes/widgets.php(115): WP_Widget_Factory->register() #6 /home/opcus9uzbegy/public_html/wp-content/themes/jayla/inc/widgets/class-widgets.php(51): register_widget() #7 /home/opcus9uzbegy/public_html/wp-includes/class-wp-hook.php(308): Jayla_Widgets->inc_widgets() #8 /home/opcus9uzbegy/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #9 /home/opcus9uzbegy/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #10 /home/opcus9uzbegy/public_html/wp-includes/widgets.php(1854): do_action() #11 /home/opcus9uzbegy/public_html/wp-includes/class-wp-hook.php(308): wp_widgets_init() #12 /home/opcus9uzbegy/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #13 /home/opcus9uzbegy/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #14 /home/opcus9uzbegy/public_html/wp-settings.php(617): do_action() #15 /home/opcus9uzbegy/public_html/wp-config.php(88): require_once(’/home/opcus9uzb…’) #16 /home/opcus9uzbegy/public_html/wp-load.php(50): require_once(’/home/opcus9uzb…’) #17 /home/opcus9uzbegy/public_html/wp-blog-header.php(13): require_once(’/home/opcus9uzb…’) #18 /home/opcus9uzbegy/public_html/index.php(17): require(’/home/opcus9uzb…’) #19 {main} thrown in /home/opcus9uzbegy/public_html/wp-content/themes/jayla/vendor/htmlburger/carbon-fields/core/Exception/Incorrect_Syntax_Exception.php on line 19
Any idea how to solve? Many thx
Hi, Please open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you soon!
Hello, we have imported the demo. But the colors were not reflected that way. https://prnt.sc/-FHYuBRljkk4
Our site: https://nationaloptik.com/
Can you help me?
Hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you soon!
Is er een algemene chat of emailadres waar ik terecht kan met vragen?
Hi, Please contact us by email: sp.bearsthemes@gmail.com . Our support team will check and guide you to solve the problem. Thanks.
The installed demo slider image is not full page.
Hi, Please open a ticket here https://bearsthemes.ticksy.com/. The support team will check and guide you to solve the problem for your website Thanks.
hello I would like a refund because the support did not help. I have bugs every day and I can’t wait 1/2 month !! . you also lied to me, the theme does not work under php 8.0 or 8.1. Error after error (despite the support), the theme is not usable. I uninstalled everything and installed Flatsome: everything works perfectly !! Strange no? I hope you will refund me because with an unusable theme I lost my money.
Hi, Please open a ticket here https://bearsthemes.ticksy.com/. The support team will check and guide you to solve the problem for your website Thanks.
hello, I purchased the theme but there are errors despite support fixes. it keeps stopping, i can’t use the theme (and i want a quick installation, not bugs & supports all days…) . I would like a refund please. thank you.
Hi, We are always here to assist you in solving the problem. We previously checked and found your website is working very well. Please open a ticket here https://bearsthemes.ticksy.com/. The support team will check and guide you to solve the problem for your website Thanks.
i have buy the theme jayla , i put the purchase code into the theme and….. “Invalid purchase code, please try again! (2)”, please ?
Hi, We found that you may have installed the Theme folder that is causing this problem. Please open a ticket here https://bearsthemes.ticksy.com/. Our support team will check and solve the problem for you right away Thanks.
hello, before to purchase, i want to know if jayla is compatible for : MySQL 8 and php 8.1 ? thank you
Hi Yes, Jayla theme compatible with PHP 8.1 and MySQL8! Thank you!
Good afternoon, On April 14th, 2022 I bought the « Jayla » template on Themeforest.net When I try to install it, I have an error message saying the code is invalid.
Could you help me solve this situation please ?
Best regards, Romane
Hi, please open a ticket here https://bearsthemes.ticksy.com/. Our support team will check and guide you to solve the problem. Thanks.
Hi,
I was wondering if you could help me. I’m trying to put a banner on my homepage but I can’t find it. I tried my best to find it but I can’t. Is there an option in the theme or do i need a plugin? I work with the Jayla theme,
I would like to hear from you.
Greetings
Hi, please open a ticket here https://bearsthemes.ticksy.com/. Our support team will check and guide you to solve the problem. Thanks.
I downloaded the theme from Downloads in my profile, but it is giving me version 1.1.3 and not 2.0. How can I get the latest version of the theme?
Hi, please open a ticket here https://bearsthemes.ticksy.com/. Our support team will check and guide you to solve the problem. Thanks.
Greetings Support Team, I’am developing website with your theme, and met some strange bug, I don’t get where the bug is and what cause it. For different categories in shop section, shop page with product displays one some categories with 6, 5 and 4 column grid, in configuration setted 3 , because 3 columns as a grid this is what we want to use.
Examples : https://psichologijoscentras.com/autoriai/autoriai/olegas-lapinas/ – this is how it should look 3 columns.
https://psichologijoscentras.com/autoriai/autoriai/darius-razauskas/ – here bug comes I guess here 6 columns. https://psichologijoscentras.com/autoriai/autoriai/vaida-svinkuniene/ – here 12 columns.Please help us. Will be appreciated for any help.
Hi, please open a ticket here https://bearsthemes.ticksy.com/. Our support team will check and guide you to solve the problem. Thanks.
How do I update to the latest version of the theme? I only get the option to renew my support? I currently have an error: Error: This theme failed to load properly and was paused within the admin backend.
Hi, We discussed it with you in the ticket. Please check your ticket. Thanks.
hi,
my wordpress says that the style.css stylesheet is missing in the thema. can you help me please?
purchase code: 6e13d177-5b02-4ce5-ac01-90a7579931c6
greets , Esmeralda
Hi Esmeralda, Please have a look this guide: https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error Thank you!