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Thank you for your theme. Sorry if it’s stupid question, but I do not get why I do not have .php file into the download folder ? How can I install without php ?
Thanks for your purchase!
There is no .php file because Jess is an HTML template. To use an HTML template you need a text editor like Notepad++ or Dreamweaver to edit the files. Then upload all files to your server using FTP software like Filezilla.
Hi I am a bit overwhelmed by the documentation can you help me with a minimal setup so i can start working with your theme?
Thanks for your purchase! To use HTML template you need a text editor like Notepad++ or Dreamweaver to edit the files.
Hi I love this template! I have one question, How I can use contact form in this template? I put my mail address to $to . but not working,,, could you tell me how to do it??
Thanks for your purchase!
For contact form make sure to use email provided by your domain (email@example.com). Also make sure your hosting is allowing to send php mail.
Hi. Thanks for the template it looks amazing. But I am having trouble expanding project detail on my end. When I click on the image it doesn’t show the project detail. Any idea how I can fix this?
Thanks for your purchasing! :)
Regarding project popup is using Ajax, so you need to put your website on server or localhost to make it works.
Love the template, but I’ve noticed an issue with the social media icons and the anchor to the top feature not working correctly in Chrome. It works great in Microsoft Edge. I also saw this same issue with your sample on the Envato page. Is there a way to fix this? Thanks so much!
Here’s me purchase number #9cbb5571-d790-470f-b228-85500f64112e
Thanks for your purchase!
We’re sorry but we never have experience like you said. We mainly using Chrome for our development and testing purpose. So far we don’t see any issue like you said. We need to see it so we can fix it. May you can help us by send us some screenshots or video shots? designesa [at] gmail [dot] com
I am getting an error when I try installing the theme
The package could not be installed. The theme is missing the style.css stylesheet.
Please help resolve
Thanks for your purchase! This is HTML template so you cannot use it for WordPress. You can read the file description.
I have an issue with your template JESS with main preview. If I use safari browser or safari on IOS devices which is shown as supported JS(sliding text, images blocks and so on) does not work on second(and more) reload. Could you please give me some advice how to fix that Issue?
I look forward to hearing from you.
Thanks for your purchase! We will look for this issue, there’s no reports before.
how it looks with the potential bug?
Thanks for your pruchase! We never have any reports about this issue before you. But we will inspect this issue. Please wait.
Good morning, we have downloaded the Jess WordPress theme. When installing, it indicates a problem to us by not finding the style. Can you help me to fix it?
Thanks for your purchase. This is HTML template so you cannot use it for WordPress. You can read the file description.
Good evening Jess, I had purchased this template on my American express card but its not compatible with word press as the CSS is missing. I really like your work but kindly immediately refund this to my American express card under the name Vanita Thakar. Sorry for the bother. is this even possible to convert this to word press? Kindly advise us asap?
I made. a quick purchase in good faith , i rather have you back this credit out smoothly.
Niva Savani.( card is under my mother’s name Vanita Thakar American Express Card). I await your response.
Thanks in advance.
You can send message through our profile. Please don’t write personal information here.
This looks great, though there is no ‘blog post’ anywhere on the demo..
Thanks for your interest! We will add blog single post on next update.
Hi I wanted to know before I purchase if you are able to not show the time and author of an blog article and if the articles on the home page are responsive at all or have any animations when you scroll over them with the cursor?
Thanks for your interest! Sure you can remove any elements you wouldn’t show. We can guide you for it. We can add some animation for blog item hover on the next update.
Thanks and just to confirm this is a Wordpress theme correct?
This is a HTML template not a WordPress theme.
Theme will not upload
Thanks for your purchase! Jess is HTML template so you cannot use it for Wordpress.
the package doesn’t contain email.php or mail.php as mentioned can you send the file?
Thanks for your purchase! You can download email.php here: http://designesia.com/email.zip . After download you can unzip in the same folder of Jess files.
I believe email.php is missing from the download, can you help?
The documentation says:
“Open > email.php. Change $to value with your email.”
However I cannot find a file named this.
Thanks for your purchase! Sorry about it. For now, you can download email.php here: http://designesia.com/email.zip . After download you can unzip in the same folder of Jess files.
Thank you mate!
Congratulations! Nice Work, GLWS
Appreciable work, great! Good Luck with Sale
Congratulations cool work GLWS ❤️
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