52 comments found.
Hi there,
I am facing some issues with your theme:
- I want to remove transparency from the header, how do i do it? - secondary menù should remain transparent - I want to center the logo on mobile - I want the announcement bar to change font size and increase by 50%
I cannot seem to create a support topic on your forum.
Hi Pubblikit.,
Kindly mention the exact difficulties you are facing with our theme with some screenshots so that we can check and let you know. Kindly create a staff account for this email id support@buddhathemes.com and let us know.
Kindly share the mail id you used to purchase our website so that we can share your Forum login details with you.
Note: For any further communication, please reach out to us via the following email address: support@buddhathemes.com.
And btw also your support website is fully bugged.
Hi Pubblikit.,
The changes have been made as per your requirement. Please check with it.
Why when i try to change the font of the products (IE the title of the single product) the theme also changes the header backgoround colour? it seems that for some reasons the 2 are linked.
I wanted the product font to be white the header bar to be full black no transparency
can you do it for me and explain what i am doing wrong?
Hi Pubblikit.,
Kindly mention the exact difficulties you are facing with our theme with some screenshots and kindly reply with your store URL, so that we can check and let you know. and
I purchased this theme yesterday. It is awful. There lots of differences between the demo site and what I got. I spent over 7 hours trying to figure things out, but no luck. For example the menu on the demo is nicely in the middle of the page spread out. But what have shoes the menu as a drop down button that sometimes works some times doesn’t work. And all other sort of issues. I am giving up. I want my money back. I want a refund. How can I get a refund?
Hi Hadia40.,
Kindly mention the exact difficulties you are facing with our theme with some screenshots or video recordings so that we can check and let you know. Kindly create a staff account for this email id support@buddhathemes.com and let us know.
Hi there is there a way to push the “demo” site you have developed, to our website? in this way we can save some time
Hi Pubblikit.,
You can get the entire structure and data the same as the demo site. We do not provide images as they are copyrighted and products need to be added by you as per your store’s requirement. You need to add images and products at your convenience. Kindly let us know if you need the image links of our theme so that we will share them with you and you can purchase its license and use it in your theme.
Hello, the search bar does not appear on mobile phones. Can you please help to solve this problem? I have the theme installed on www.divinestyle.dk. Thank you in advance, Klaudia
Hi Funandchic.,
Kindly create a staff account for this email id support@buddhathemes.com and let us know so that we can check and let you know.
I just purchased this jewerly theme, but I cannot upload it in shopify. I get this message: “zip does not contain a valid theme: missing template “layout/theme.liquid” What is wrong? Thanks in advance.
Hi funandchic.,
Please unpack the whole package after downloading it from Themeforest. On that extracted themeforest-theme-shopify-theme, You can find files like Documentation, theme.zip, Log.txt and Readme.txt.
You need to install the file “theme.zip ”. (jewels.zip)
Thanks
Hope your issues are solved. If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end 
Hi.,
The issue has been resolved. Please have a look.
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5-star rating from your end
Hallo I have installed and published your theme but there are non contents, images.
Hi.,
Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy a license. You can get the images from the link below.
https://themessupport.com/documentation/doc/buddhathemes/nagai/images.txtIf you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5-star rating from your end
Shopify is giving me an error when i try and upload it. Its sais “zip does not contain a valid theme: missing template “layout/theme.liquid”
Hi.,
Please unpack(Extract) the whole package after downloading it from Themeforest. On that extracted themeforest-jewelry-shopify-theme, You can find files like Documentation, jewelry.zip, Log.txt, and Readme.txt. You need to install the file “
Is it compatible with wordpress
please guide me on how i can instal it
Hi.,
It is a shopify theme and not compatible with wordpress. Please have a look at our portfolio link for our wordpress themes.
https://themeforest.net/user/designthemes/portfolioRegards., DesignThemes Support.
Hi Greetings! Got the theme recently to explore that is does not support video files. Unfortunately the requirements needs that the video should be there.
As per modern shopify theme, its totally not expected that it would have not supported video media.
I request you to provide some directions or probably provide an update to the theme. Its one of the most demanded thing if anything!!
If not, at least provide some documents so that i can customize it myself. We need assistance ASAP. Kindly guide!
Hi.,
Our theme supports video files. You can add an mp4 video through Vimeo or youtube. Please do upload the video to Vimeo or youtube and copy the link. Please go to the product in which you need to add the video > Media > Add media from URL > Embed video > Paste the Vimeo or the youtube link that you have uploaded the video. (Refer: https://prnt.sc/12ma04t ).
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5-star rating from your end
Hi, is there a quick install for the demo?
Hi Camiloruizx.,
If you just install our theme and publish it, all the contents shown on our demo site will be populated on your site, provided the products will be replaced with your products. If any special collections are shown in our demo, they will be replaced with placeholder images. You can easily update your own collections or products.
Please do let us know if you have any queries.
Regards., DesignThemes Support.
hi, great theme! i just have a small error and i did not change a thing, HTML error found
Broken HTML has been detected in your theme’s sections/slider-revolution.liquid file. Check that there are no missing or extra HTML tags present. also, i’m typing something for the slider but the first part seems to be out of the picture…
Hi Stardealing.,
Kindly reply with your store login details & related screenshots to support@wedesignthemes.com along with your ThemeForest username so that we can check, and let you know asap. Else create a staff account for this email id support@wedesignthemes.com and let us know.
Regards., DesignThemes Support.
Hello i have a problèmes shopify say that Your theme does not show the unit price i have to add a code ?
Hello i have a problèmes shopify say that Your theme does not show the unit price i have to add a code ? You need to add a code snippet I already send you a mail here support@wedesignthemes.com
Hi,
Kindly send the issue-related screenshot and store login details or create a staff account for this email id support@wedesignthemes.com and let us know.
Hello, i import the theme but it dose not include the images like the demo preview, so can i upload the images ? Thank you.
Hi,
Sorry, Downloaded package will not have demo image, those are copyrighted ones. if you need we can send source links you can purchase it from authorized seller with license.
Hello for purchasing my question is if i can add videos in the product gallery, also does every functionality thast has the theme is included or i hae to purchase second parties plugins?
Hi, Theme not having such option as default, if you need , have to do custom code only…
Hi, I’m having a hard time adding sidebar (categories, product filters) in this theme. The documentation is not clearly explain on how to do it. It seems theme’s sidebar template is not working at all? http://prntscr.com/up2p4g
Hi, Follow this screenshot: https://prnt.sc/upw018
The theme looks great, but I have a couple of things to ask before I can purchase it. 1. Can we use this theme on wordpress CMS 2. Does it consist of one click demo data
1)Sorry you can use this theme only with Shopify platform. 2)Demo data will not be available with this theme.
how can i edit my footer new design
it’s not supported any other footer
Theme comes with default footer only. If you want to do any customization , Kindly send your store details with screenshots , we will help.
my license showed failed.
You have to ask with Envato regarding this.
Is it possible to center buttons “View Details” to the center of the mobile screen? Currently it’s only centered on a desktop versions. If you can help me to fix it, I going to purchase now!
