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My photo pages do not load on mobile devices. I can open on my phone without problems. But when I try to open the page ‘spontane fotos’ Nothing happens. I have this on all my jegtheme websites. & The photos are small sized (500kb) and The page is set to only load max 25 images per load.

Please help


MrIpkiss Purchased

I just solved the issue myself. A plugin (called retina) caused this issue

great MrIpkiss :)

not super stoked by how VC never seems to come properly packaged with theme updates… when will you be releasing VC 4.12?? because it’s NOT in the june theme update… that one is still VC 4.11.2….......

hi powherhouse, we surely going to upgrade vc version in next update. we are focusing more to our themes, how it work the best with our themes. we are not focusing too much on VC it self. as we use vc only for building landing page, and we previously have our legacy page builder that have ability to do that too. we use vc mainly to make user easier to build their landing page. upgrading vc to add their feature is actually not too important for our themes. while it may cause another issues raised because incompatiblity.

what we focus here is compatibility, and stability of our themes as our experience, many product having their stable release after several update. latest issues we encountered is woocommerce update to version 2.6. it having another issues with paypal checkout. older version doesn’t have those issues.

we use to be early adopter. but the problem is, for production product, you need to have very stable product.

hopefully you understand. Thank you


My client is suing your theme, but I get this screenshot on the theme, is this a legal copy?

One of my clients asked me if I can host his website, I asked for the login details, and I was checking everything but I found this my client is saying that he doesn’t know anything, he paid someone to design his website.

The screenshot of the theme is here

This looks like a pirated theme, right?

I am not hosting it in my server, if is not a legit theme…

yes its pirated themes. beware with it. it may stole your password or do you so much harm on your website.

Thank you, we are not hosting this website.

The featured image has been uploaded to the correct area (image cover) but it will not show in the standard post slider area.

hi 2crhoades, can you send your question on our support forum at

Thank you

Hi, i have an error with google map -> google-maps-api-error-missing-keymap-error how can i add my api key on your template? In the jkreative Map Wrapper

hi dmichel974, can you please send your question on our support forum at

Thank you

Hi Author I sent a request on July 23. Could you respond ASAP? My thread number is 21388. Thanks for all support

hi farshidsaffari, we will take a look at your question.

Thank you