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this template is very sexy on laptop but looks totally ugly and is slow on mobile, and the support team doesn’t seem to care…
Could you elaborate your issue? Kindly create support ticket on our support forum with detailed issue and our team will gladly help you. FYI, we have different time zone so it may delayed when you post out of our working hours.
my support expired, so you told me several times to use your email address, which i can’t find anywhere
You can contact us directly here https://themeforest.net/user/jegtheme and find `Email jegtheme` section on right sidebar.
i’m afraid portfolio list page looks ugly on mobile !
just open this page from your demo site, and then resize the window to simulate mobile, you will see for yourself that images won’t resize, so it’s ugly…
Hi, what happen with item JNews – One Stop Solution for Web Publishing | News / Editorial?
hi nguyenngoclong, our themes is temporary disabled. No need to worry it will be back soon. We have already submit change to fix the issue.
JNews is available now.
I would like to change the JKreativ Woocommerce layout to the default Woocommerce layout, because your layout for Woocommerce is very limited. For example I can not even show the headline for a product by default…! And other things that looks strange. How do I change that? Thanks.
hi metusalem, unfortunately we don’t have that kind of feature.
Sorry to hear that. I feel it’s really a big miss in your theme. All the best.
hello, I opened a ticket in the support forum for 9 days but I have not received any reply.
how can I get support?
hi yourstile, we will take a look at your question.
can you please update the visual composer to the latest version! your version does not work with WP 4.9 !!! Thanks
hi fluxus0088, yes we will update visual composer shortly.
hope so thank you for response…
After all the plugin updates and wordpress update – Classic editor isnt visible once anything is added with visual composer … Kindly check that issue too.
hi karanzip, we will update jkreativ within next week. hopefully the update will fix your issue.
saya berencana renew support, untuk itu saya akan pesan hosting sendiri, yang saya tanyakan butuh paket hosting seperti apa spek nya atau apakah ada kebutuhan resource khusus dari tema ini..?
halo bro, ga ada sih harus nya kebutuhan khusus untuk hosting ini. pake hosting biasa aja harusnya bisa.
is it possible to know the changes made with the 2.4.4 release? Thank you
hi finalcut47, we mainly update visual composer to their latest version.
Hi guys. Great theme. I’m looking closely at getting it but I have one concern. I’m looking at having a wider video display of 870×506 pixels on my blog posts; my question is: Is it possible to determine the exact widths for the post content area and the sidebar widget columns for the single post page?
hi didugboe, unfortunately we don’t hve that kind of feature.
Thanks for the prompt reply. Is there a way I can set the percentage allocation for the post content area and the widget area?
hi didugboe, i think you can do it using custom css.
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