Support for JobCareer | Job Board Responsive WordPress Theme

Chimpstudio

Chimpstudio supports this item

Supported

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Server Requirements for JobCareer theme

PHP Version 5.5 or higher.

PHP.ini’s Post and memory configurations
  • upload_max_filesize = min 128M
  • memory_limit = min 256M
  • post_max_size = min 128M (For large data websites, post_max_size needs to be increased as per need.)
  • max_input_time above 300
  • max_execution_time above 300
  • max_input_vars above 5000
  • safe_mode=off
  • allow_url_fopen= on

No firewall or strict permissions/cache on server to avoid any kind of hindrance.

Need Support ?

We’ll do our best to answer your questions and fix issues as soon as possible. While using our theme, if you have any question or query, we are always ready to assist you. We consider every customer as our prime client and provide support on top priority basis as defind in Envato Item Support Policy!

Looking for Theme Customization?

We understand that every theme does not fit to 100% needs of every buyer, thus modification becomes necessary. We know our theme more than anybody does, we can modify it to match your exact needs. We have advantage to developing the theme, thus we are most economical in customization market. You can request a quote for your project here: Customization Portal !

chimpstudio customization portal

Where I can find Help Documents / Videos for JobCareer Theme?

How can I get support for JobCareer?

Theme support is handled through our dedicated Chimp Support Portal Only pre-sales questions are answered in comments section

What are support limitations and time schedule?

Support does not include any services to modify or extend Job Career functionality beyond original features, style and functionality advertised on the item page. We try our best to respond our clients on urgent basis. As Chimp Studio have a long list of portfolio as well clients, there come delay sometimes due to existing support tickets or different time zones. Tickets are replied within 24 hours in general.

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Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy

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