Web Themes & Templates

Reviews for Jobify - Job Board WordPress Theme

644 Reviews

for Other

Had a lot of problems with this theme. After i recieved promised update worked as described

for Customer Support

Brian and the rest of the team are very helpful.

Astoundify

Author response

Hey there,

Thank you so much for your feedback, it is much appreciated by our team!


We do our best to provide top-notch support for our customers. Feel free to contact us back via a support ticket or via live chats.


Kind Regards,


Brian from Astoundify


Support







Knowledge-base
| Support Ticket System | Astoundify Facebook Community

for Customer Support

The theme is great but there is not much ability to customize in terms of page structures - you can mostly only change the colours and pictures, etc. Not necessarily a bad thing, the theme in general is nice and very functional once installing all the extra plugins. It seems like it will eventually work well for what I need.

My reason for 2 stars is the support. I bought this product a month ago here on Themeforest and I have been trying to find a way to contact support for 2-3 weeks now. When I request support on the Astoundify page, they say there is no license and that if I bought on Themeforest then I can find my license there. Fine, I found my license no problem. However, Astoundify does not give you any sort of option to actually upload this license to their website - so what is the point? Themeforest only has FAQ support (so no real support) and Astoundify only replies to tickets (but I cannot start a ticket without an uploaded license, which I cannot upload) so I cannot even get a hold of an email where I could send my license as a last ditch effort. I tried messaging Astoundify on twitter as well with my issue and no response at all. It really should not be this hard to get support.

for Feature Availability

They only collected some plugins into 1 theme, yet you will have to purchase lots of other plugins to get the theme work like the demo.

for Customer Support

The theme is designed to be fast, and clean.
support is responsive and makes sure that the customer is fully satisfied.

for Customer Support

Amazing customer support, John G helped solve my issues quickly and painlessly.

Highly recommend.

for Customer Support

Thank you very much for John Gachari's wonderful support, appreciated !

for Customer Support

I had a number of issues due to my own incompetence, they were very helpful and sorted them quickly

for Customer Support

Terrible UI system, have me running around in loops, no way of getting support from the theme developer, I've bought a product with 6-month support but when I am on the theme developer site, it does not find anything, there is also no way around it.

Typical...

Astoundify

Author response

Hey there,

I'm sorry to hear that you encountered an issue with our support site.

To effectively assist you with your inquiry, we suggest directly getting in touch with us at support@astoundify.com.

That way, one of our support personal can offer you guidance on this matter :)

Kind Regards,


John from Astoundify


Support Lead







Knowledge-base
| Support Ticket System | Astoundify Facebook Community

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