18 comments found.
Hi, Do we need to buy elementor pro seprately or it is included with this theme? if not included then can we use your demo website with regular elementor (not pro) plugin?
Hi there, all themes built by VamTam based on Elementor require Elementor Pro. We’ve tested numerous Elementor extensions, but none comes close to Elementor Pro in terms of functionality, stability, support, and speed. Note that Elementor Pro is a premium plugin, and currently, they don’t offer a license that allows the Theme Author to bundle the plugin with the theme. You can also use one of the many Elementor Pro GPL Free versions. We have tested our themes with one of the most popular ones – https://proelements.org/, and the theme is 100% compatible. Regards: VamTam
it doesnt work…
Hi there, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hi i have Buy Jolie Theme and i am facing issue in after importing data i am try to page edit in Elementor and page crashed and showing that error message.
This site can’t be reachedThe webpage at https://dev.thejandstore.com/wp-admin/post.php?post=22925&action=elementor might be temporarily down or it may have moved permanently to a new web address. ERR_HTTP2_PROTOCOL_ERROR
please let me know what is the issue and what is the solution.
Hi there, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin and FTP credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Ticket generated kindly check and let me know its urgent
What is the ticket number?
Bro how i can set a Menu to Mobile Menu?
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
If I use Elementor the free version, will the template work?
Hi there, Elementor is free, I am not sure I understand your question? Please elaborate. Regards: VamTam
Hola! Me gustaria saber si el Theme tiene integrado además de Woocommerce Payments, Woo Discount Payments?
Hi there, we support both WooCommerce Payment and WooCommerce PayPal plugins. Regards: VamTam
Heya Guys,
First of, this is really awesome! Good work!! Also I have been a user of WPBakery for over a decade and finds it quite difficult around Elementor. I’d like to ask;
1. If you have a WPBakery version of this same theme?
2. If not, is there a way to safely and conveniently convert this theme to WPBakery?
Kindly on standby for your response. Cheers!!
Thank you so much for your kind words.
1. No, we don’t have. 2. I don’t think there is an easy and quick way exist. Regards: VamTam
Hello how can I have only HTML, CSS an Js files for this theme please.
Hi there, I am sorry we don’t do a standalone HTML versions. Regards: VamTam
How to change cursor to normal cursor?
edit: ok, findet 
https://support.vamtam.com/support/solutions/articles/252829-how-to-remove-the-cursor-animation-jolie-elementor-theme
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Im just about to buy this theme but is it possible to add video on product pages?
Thank you for your interest in our themes! Yes, it is possible.
HI, I have a prebuy question. I would like that just the loged in users can buy my products, but I can’t access the “create account” page. Can you tell me what it contains and if it will appear after I buy the theme? Thank you in advance!
Hi there, this is a WooCommerce based themes so creating an account is the standard shop process. You can access the login screen here – https://jolie.vamtam.com/my-account/ Regards: VamTam
Hi,
Great theme. We only have one issue, with is the mobile hamburger icon has a blue border that appears everytime you touch it to reveal the menu. It goes away if you touch any part of the phone screen, but this issue is also on the demo. We’ve never really had this issue before. We’ve checked all elementor settings, etc. Theres not really a “Theme options” panel other than the elementor site settings so how do we resolve this?
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Is your theme compatible with ShopEngine? If yes, i may consider buying it for my Site.
Thank you for your interest in our themes! We haven’t tested it with this plugin. However you have full control over the Product page as it is built with Elementor. Regards: VamTam
Support rtl ?
Thank you for choosing our theme! The theme is RTL ready. Regards: VamTam
the rtl not showing well can u fix it? hebrew lang
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hi,
Can we change the cursor to normal cursor?
Thank you for your interest in our themes! Yes you can go back to the default one. Regards: VamTam
Hey guys. After many hours all the product images are still missing from import. Main content imported. Image import progress: 200 remaining. Is this normal? Ben
Hi, no it is not normal.
We would be happy to help you determine the cause of this issue. Please provide admin and FTP credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
looks PERFECT!
Thank you so much!
I honestly have no need for a skin/beauty theme – but this is so beautifully designed – and such an incredible value – that it’s worth buying just to support such world class, innovative work
Thank you so much!
