15430 comments found.
Is it possible to receive help for Opencart 4.0.1.1. Journal v.3.2.0-rc.64 installation error through here? Install instruction “4. Go to Extensions > Extensions, choose Themes from the Choose the extension type selector and install the Journal Theme theme.” gives error “Journal files are missing reupload admin catalog image system folders to your server!”. The folders are present. Looking forward to official OC4 release!
Referring to beta release installation instructions: https://www.journal-theme.com/beta-v32/
Hi, please file a ticket on our support page and consult with our developers.
For 3.2 issues you can still use the beta email beta-v32@journal-theme.com
Best Regards.
how to add Latest products Link/URL in Main menu ?
Hi, you can point the link to any menu to the Product Catalog (All Products) page https://cln.sh/8fz1dTcg
You can also use a custom URL to that page with latest sorting already added in the URL:
index.php?route=product/catalog&sort=p.date_added&order=DESC
Best Regards.
Hi, Where i can find the Arabic language file for Journal, So i can translate it easier than from the admin panel.
Thanks..
Hi, you would have to first install a language pack from Opencart store extensions, you can find free Arabic language.
Than Journal will present you with additional input fields throughout the admin so you can translate any text.
More info here https://docs.journal-theme.com/docs/faqs/opencart/language
Best Regards.
i mean the Arabic file for the theme, not the opencart I just need to know where is the file location please ..
thanks
There is no arabic or other language files included with the theme, you must install languages in the Opencart system, Journal will automatically detect when additional languages are installed and provide extra input fields in the admin for you to translate, see our demo admin for example: https://cln.sh/XLdDsmcP
User/pass: demo/demo https://www.journal-theme.com/1/admin/
hi how to enable the filter shown on mobile? Theme filters show in the desktop ver, not in mobile.?
Hi, filters on mobile are displayed in the off-canvas container (like the main menu).
https://cln.sh/VzqmXFWyhttps://cln.sh/DKDkfkyG
You can style the mobile trigger button from Journal > Modules > Filter > Mobile Filter…
Best Regards.
Last 1 year no update release. Do you any timeline for the new update.
Hi, there is much work going on on our beta channel, currently at update 62 https://www.journal-theme.com/beta-v32/
We plan a release on Themeforest soon but no specific date unfortunately, although we may release 3.2 much earlier with existing demos, but there is still some work on the new dummy catalog assets collection (categories/products) as we plan to cover more industries.
Best Regards.
Is your 3.2 is a stable version? We don’t required any demo content.
Hi, yes you can use 3.2 in production and if you run into any issues just file a ticket on our support page.
Best Regards.
Thanks for your information.
Do you have a timeline to when you may have an update that is comatable with PHP8.1. It is working on our site and we have fixed all the major errors that have caused issues but still the logs are throwing a lot of minor errors.
Hi, PHP 8.1 compatibility has been recently added in the latest Journal v.3.1.12 which can be downloaded from https://www.journal-theme.com/download/.
Journal v.3.2 is also compatible with PHP 8.1. Just make sure your current Opencart version works with PHP 8.1 first.
Best Regards.
Thank you for your prompt service as always.
merhaba lisansım var fakat License disabled on current domain.hata alıyorum Yanlışlıkla lisans silindi
There is also a dedicated email address you can use for more detailed license questions: license@journal-theme.com
Best Regards.
How can I change “Add to cart” with another word?
Hi, you’d have to edit the Opencart language files in “catalog/language/your-language/....”
Best Regards.
Hi, Beta Version Disable Device Status of Tablet Not working (Tested on firefox browser), Does it work at your end?
Hi, what module is that? Can you share more details? Thanks.
@Layouts
Hi, we are not aware of such issue, please send your feedback to beta-v32@journal-theme.com email address, including details about how to replicate the issue.
Best Regards.
Hi, What’s added license check? On 3.2.0 beta?
Hi, not sure how you mean? License verification is already available in the latest 3.1 versions as well.
Best Regards.
Hi, Note : Version 3.1.9 -> Added license check in admin I will buy this theme but what is it license check? Because I will create different theme for my clients.
You need to assign your purchase code from Themeforest to a domain. You can only use one license for one domain, but you can purchase multiple licenses, one for each client.
Best Regards.
Yes, I will get a license for each client, but 1 domain name is enough to design, right?
Sure, you can use Journal locally in development without a license, or use on your own domain and then re-assign the license to final domain when ready to ship. Repeat with new licenses.
Thank you 
hi is there any way of turning the cart off in journal 3 so it use the standard opencart cart reather than journal 3 cart i turn journal 3 checkout off but need to disable the cart any advice
Hi, not sure how you mean, please share more details, the cart is already the default implementation.
Best Regards.
Hello. Do you have a solution to add a number of total reviews that have product on category page? I see the starts but i want to display the numbers of review for each product in part. Can we?
Hi, there is no such option in Opencart nor Journal, please consult with an Opencart developer regarding how to add this feature to your store.
Best Regards.
Hi DA, i am thinking of buying another license for a new site. I am going to use opencart 3.0.3.8 because v4 isn’t stable enough and also they stopped to support ocmod. I know you have 3.2 beta journal, is it stable to use it with 3.0.3.8? What version of php do you recomend to use?
Hi, you can use Opencart 3.0.3.8 with PHP 7.3, 7.4 or 8.0, soon to provide compatibility with PHP 8.1 too.
Best Regards.
thank you.
Hi. Is Journal 3 compatible with PHP 5.5.35?
Hi, we haven’t tested PHP 5.5 but most likely not (it was released 7 years ago), PHP 5.6 may work but definitely we recommend PHP 7.3 at least, it provides way better performance and stability.
Best Regards.
Hi, how do i change the home page featured tabs to like products under £20, products under £15 so on see picture https://prnt.sc/wU8mfqxOGATl
Hi, in your Products module, each item has Product Rules which can be set to “Advanced” and then a suite of new options allow fine selection of product based on various rules, including min / max price, more info in our docs: https://docs.journal-theme.com/docs/workflow/assignment#product-rules
Best Regards.
Hi, iv been doing it like that but here is the problem iv found what i think is a bug.
Product Rules in advance if i set a category that only as 1 level and no subcategories it works but if i set a category thats as 2 or 3 subcategories it dont work.
Its ok i will use it like that but it would be better if it was like carspares/battery then it would pick out the items iv set the max price for in a category but as it is it will only get the items if set it to battery where there is no subcategories under it if you get what i mean.
In that case you can add the subcategories categories selection, you can add multiple categories to pick from.
Ok i see what you mean it works that way but would of been better to have 2 options pick from all categories or pick from single categorys maybe something to think about adding.. so pick parent category it shows all whats in that category and its sub categorys as it stands if i pick the parent categorys it shows nothing so on.
It works per individual category, and multiple categories can be specified in this case.
Is it possible to setup the customer registration form to replace the newsletter popup in the homepage?
Hi, no unfortunately that is not possible without custom code modifications, please consult with a developer for this.
Best Regards.
Do you plan to release any update for Journal theme anytime soon?
Hi, yes, but we don’t have a specific date, we’re working on it constantly though, please check back.
Best Regards.
Hi my products are not showing below the subcategories see here https://prnt.sc/P_mrVmHUDgsu
Products are showing on your demo see here https://prnt.sc/mhQs26Vk3gkB
Is it turned off anywhere in journal if so where do i turn it on thanks
Hi, there’s no way to guess what might cause that without looking at your setup so please file a ticket on our support page with temporary access to your setup and consult with our developers.
Best Regards.
Its ok i found the problem, the below code was missing in controller/product/category.php in opencart 3.0.3.8 i dont get why they dont add this as default.
‘filter_sub_category’ => true,
Thanks.
Hi i updated my site to the beta and now its stopped working again iv added that code but this time it did not fix it like it did before i upgraded 
If i change the theme back to opencart default it works so its defo the theme doing it so need to find out why.
Hi, we cannot guess what could be wrong without taking a look at your setup, please file a ticket on our support page or send an email to beta-v32@journal-theme.com if you need technical assistance.
Best Regards.
Hello,
i just made update to the last version of journal theme 3.1.12- (opencart version 2.3.0.2) and after the update i get this error in home page:
Parse error: syntax error, unexpected ’?’ in /home/.sites/595/site555/web/site/catalog/controller/journal3/layout_notice.php on line 12
Note that this error is only to the home page and it shows only the error nothing else, the other pages works( product pages, catalog…).
To solve it for now, i went to - catalog/controller/journal3/layout_notice.php --
and i renamed this file to layout_notice.php-5 and it works.
Do you have any advice? Thank you
Hi, please update your theme to the very latest version available at https://www.journal-theme.com/download/ and your issue should be fixed after, but strongly consider using PHP 7.3 instead of PHP 5, it provides way better overall performance for your store.
Best Regards.
Hello, Opencart 3.2.0.0 + Journal 3.11.12. Opencart 3 used to have integrated cardinity payment module. I upgraded my store from Opencart 2.0 to Opencart 3 and right now the payment method Cardinity is not working. On checkout page it keeps Loading … And it seems it is a problem for other as well: https://forum.opencart.com/viewtopic.php?t=200630
Any suggestions?
Hi, from what we understand from that forum post, you are missing some PHP configurations, either way, if you need technical assistance you must file a ticket on our support page with access to your store so we can investigate this.
Best Regards.
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