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I need to remove Region/State as required.. Please help
Hi, this is not theme related, Opencart needs all the required fields to process the order correctly. However it may be possible to remove that but you’ll have to edit original Opencart core files, please enquire about this on the official forum: http://forum.opencart.com
I watn to minimize design step for journal 4 version
i want to populate my demno exactly as in your demos
there is a import package please
and some steps
Hi, sure please check the documentation here: http://docs.digital-atelier.com/opencart/journal/#/settings/demos
Hi nice theme great work i just want to know that how can i upload dummy data on localhost because it does not show any option for entering purchase code etc
Hi, of course you don’t need that on your local environment, the purchase code is only needed to download the demo data from our admins.
addtocart button doesn’t work on some product pages, but strangely works on some other pages:
Updated the latest version but still facing the problem. How can I fix this issue?
Hi, add to cart works fine on http://new.telecaresystems.at/webshop/arbeitsplatzabsicherung/nemo-domestic-inklusive-inaktivitaetssender-apa so we cannot replicate your issue.
It’s not something related to the theme, it seems to be interfered upon by other mods on your store, please file a ticket on our support page with access to your store so our developers can investigate further.
Is it possible to make SEF (SEO) URLs in superfilter?
Hi, there is no such option, however, super filter automatically generates seo urls based on filter data: https://www.journal-theme.com/1/fashion#/accesories-c105/apple-m8/sort=p.sort_order/order=ASC/limit=12
Is it possible in superfilter show what filters I choose ( on top or bottom of filter block) ?
Hi, this is not possible unfortunately.
For one page quick checkout, the product option text will get truncated when it exceed certain number of characters? Mine got truncated with elipsis ”..”
Hi, this is how Opencart works, it truncates the text for space constrains. The shopping cart used in the Quick Checkout is the same one from the cart page. There aren’t options to disable this, it’s a standard Opencart feature.
My opencart version is 220.127.116.11
When i add a module, such as banner, cms block on content top, content bottom, left or right side doesnt appear.
if i add is top or bottom its appear.
sometimes i delete vqmod/mods.cache its appear again and sometimes it doesnt work.
Do you know why i get this error, have you ever heard it before?
Hi, we haven’t heard of such issue before and this is unlikely something theme related, but you should file a ticket on our support page with access to your store so our developers can investigate and tell you what might cause it, it’s surely some modifications or 3rd party extensions you may be using.
Hello! I have images in product description, http://test.optomvezem.ru/promo-tovary/sergi-3/sergi-93587 but description not have Serve scaled images, and Gtmetrix say me, The following images are resized in HTML or CSS. Serving scaled images could save 384.4KiB (85% reduction). How can fix this?
Hi, this is not theme related, you must upload or resize your images at the correct dimensions. However, having bigger size images looks better on retina screens which have double the pixel density.
sorry, i say for mobail version and responsive image http://prntscr.com/fb134m
thx for help!
You images are not scaled on desktop but they are on responsive or mobile since the browser is smaller, this is normal, images are responsive. You could upload smaller images, like 290×193 but they will look mush smaller on desktops.
Olá gostaria de obter informação de como deixar o footer em full na pagina de produto
Hi, please file a ticket on our support page with access to your store so our developers can assist you.
Can blog urls be seo friendly?
Hi, yes of course, there are options for that built into Journal, our developers can help you with them on our support page.
could you help me please.
On Main menu I have one menu item with category.
15 product are shown well, but 1 is without link, image and link is ?product_id=
Do you have some quick solution.
Nevermind. I cleared cache. Now is ok.
i’m getting this error after following all the installation steps in your documentation
Access OpenCart Modifications Page and hit the Refresh button. See example.
i refreshed many times but still this problem exists.
Hi, this can only happen if you didn’t install the Opencart or the theme correctly. We can take a look at your setup if you provide access to your store in a ticket on our support page.
Is the Accordion able to be be used in a product tab? This is what I would prefer for individual product FAQ’s but I don’t seem to be able to find that position option unless I am just not seeing it. Could this be something you could add/change if it’s not possible now?
Hi, currently no but we are looking into more layout options for Journal 3, I just don’t have an ETA now.
I look forward to Journal 3! Thank you.
OC 18.104.22.168 trying to set multistore
I cant find any documentation about multi store settings with Journal Template.
Is it possible multi store with Journal template?
Tnhanks in advance
Hi, we don’t have such info because multi-store is not theme related, it’s an Opencart feature. However the theme fully supports it so you can set up different modules for your other store. Please note that if you other store is different than the main store it requires its own regular license to be purchased.
For more info on how to setup multi-store module please file a ticket on our support page with access to your store so our developers can assist you.
Thanks for reply
I set this in 3 stores:
- extensions >> extensions >> theme – choose Journal
In Journal Pannel:
- multistore icon – choose each store one diferent skin
But just one of that stores was set with the right skin. The others 2 have the same skin.
What i miss?
Thanks in advacne
Our developers will have to investigate, you need to file a ticket with access to your store.
hi, i am looking to oc on github. and they are also working like you as version 3. and i see that they are also switching the tpl to twig. will be a problem with journal 2.x or 3? regards.
Hi, we will always adapt Journal 2 and 3 to work with the latest Opencart releases.
May I know can this theme got this kind of categories tab/product listing tab http://i.imgur.com/XqcmTjT.png
Can I use this theme to create this kind of layout? http://opencart.opencartworks.com/themes/so_topdeal/layout2/
Hi, currently no but Journal 3 brings a ton of new layout features which may be able to offer that layout. However, I can’t confirm an ETA now.
When the jornal 3 will release?
It’s still a work in progress, we don’t have an ETA now, could still be some months away.
Hi, this theme got page builder module?
Currently no but it’s not really needed, our modules can be sorted on layouts via the Sort Order option. However, Journal 3 will have an advanced page builder in the admin.
so on next version jornal 3 will has page builder but need to wait few months
Yes, but Journal 3 will be a free download if you buy now.
I’ve been using your theme for a long time and it’s great work overall. Thank you for that!
There is something, that’s bothering me for a while and I’m constatly checking for updates on it, but none so far.
It’s about the newsletter subscribe on the quick checkout page. It stays active on “register account” and “order as guest”, but when “order as guest” is used – the customer’s e-mail is not being added to the newsletter e-mails database.
All those e-mails are a big miss and would be great if you could include the functionality them to be added to the list as well
Hi, the newsletter can be checked by default with some core files changes, but it’s not available as an admin option unfortunately. If you need assistance with that modification please file a ticket on our support page with access to your store so our developers can assist you.
I guess, I didn’t explain it right or you didn’t get my point. I didn’t mean to have the ckecbox for the newsletter checked by default, but that when a customer places an order as guest (does not have ana account and does not create one when ordering) ... the checkbox is still active on the quick checkout, but when checked – his/her e-mail does not get in the newsletter database. Practically it does nothing no matter if checked or not when placing order as guest. It works only when the customer picks the “create account” option on checkout.
I see, we will look into it and we’ll provide an update on Themeforest with a fix if needed.
Hi DA, I have an extension to hide products out of stock, but when on super filter it does not hide the product completely but shows a blank image and price as 0.00
Hi, this means your custom extension is not compatible with our custom filter. We can’t assist with custom modifications unfortunately so please consult with your developer. For custom work we can recommend:
WP Kraken: https://wpkraken.io/
Envato Studio: http://studio.envato.com/explore/opencart-development
I see the 6-month support option, with an extra fee for a year.
My question is with the standard option, am I entitled to lifetime version upgrades, and lifetime usage?
Hi, yes updates are always free and you can download them from your Envato account at any time. Only technical support is limited to 6 months or a year and must be renewed.
We have an issue with loading our PayPal iFrame at the quick checkout page.
How can I fix this, please?
Hi, please file a ticket on our support page with access to your store so our developers can investigate.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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