Hi, I’m using the theme with version 3.9.1 of Word Press
The problem is that. I can not view the contents of the options in the admin panel. I need you tell me a solution. Should I make any special configuration of PHP or something like that?
Expect an answer as soon as possible.
PS: sorry for my basic english
hello, great theme! Customer would like to have right and left sidebar on the page (2 sidebars) Is this possible and how to do it?
Hi there, thanks for purchasing our theme! We are sorry but unfortunately it’s not possible.
I’m very interested in this theme. However, I think the circle with the icons inside are a bit pixelated, I’m seeing it in every screen, is it intentional ?
To see what I’m talking about (from the live preview)
They are a bit pixelated because they have 1px border. You can increase the border with if you want to get rid of pixelated view. Let me know if you want it, so I can provide you some codes and you can simple paste them to the “custom css” box in the theme options panel.
Yep that would be great ! Is it possible to customize the social bar with my own icons ? Or with another social widget ?
If you want your own social icons, you have to use another plug-in for that!
Can the sidebar be on the right?
Hi, unfortunately it cannot! Thanks!
Hi, I’m finding the image slider bg in the sidebar is running too fast. I want to slow it down. Assume I can adjust in the JS?
I tried that but it didn’t seem to make any difference…. but thank you will try again. Beautiful theme by the way! Have enjoyed working on it.
Ahhh, I had to change it quite a bit to have an effect. I changed it to 3000 and its a good speed now.
Glad to hear everything works just as you want…
We are truly sorry about the support forum maintenance, please accept our sincere apologies! Good news is our support forum is online…
Bad news is unfortunately you have to register again. Thank you for patience and understanding. Have a great day!
You can reach our support forum by clicking here.
It appears that Journal is having problems with Wordpress 4.0. Will there be an update to support that version? Thanks
Actually we have made the Journal compatible with WordPress 4.0 with latest update. What problems do you exactly have?
Social media sidebar widgets do not appear, Wordpress sidebar config does not work, 500 error thrown when using site customize for theme (from admin)
First of all thanks for purchasing our theme. And we are truly sorry about the delay but we had a religion holiday here so we couldn’t be able to respond your messages in time. Please accept our sincere apologies!
Secondly; our developers are currently working on it and we will solve your problem asap.
I downloaded 1.1.1 and it seems to have resolved the theme config. I believe the sidebar issue was a plugin conflict. thanks
Hello! If you buy the WordPress version, we will provide you the HTML version also. You just need to send an email via the contact form on our ThemeForest profile after purchasing the WordPress version.
I bought a template. I like! : P
I have one question regarding “Enable Like Button”, Status is “enabled” – active, but I don’t see button on page. Is date, comment..
Maybe I’m tired and I cannot find a solution. Please help me.
edit: I Imported contents with my second blog, maybe it has any significance?
Thanks for purchasing our theme and also we are truly sorry about the late response but could you please use our support system for your further questions?
In order to use “Like Button”, you have to install Zilla Like plugin. You can download it by clicking here.
Thank you and regards.
Hi there, I’m thinking of buying this awesome theme but before that may I know is it translatable ?
Yes, you can easily translate your theme by editing .po (language) file.
Alright, thanks !
Hello, the title of my site does not appear instead of the logo “Journal”. Thanks for help!
Thanks for purchasing our theme. And sorry about the late respond. I kindly recommend you to use our ticket system in order to receive help. Our support team will be happy to help you! You can register to our ticket system by clicking here.
I cannot you sent my ticket because topic “Journal” is not in the list. I would like to know also where is the purchase code.
Personally, I would prefer having an answer here on discussion.
Also is it a way to change the size of typography of the description of the site?
I tried to make it by “theme style settings” and even in the css on .site-description class and this does’nt work.
Unfortunately Journal doesn’t support “text logo”, as in; you have to add image logo. About typography, you can add the custom css like this:
#sidebar .site-description p
We are truly sorry about the support problems, please accept our sincere apologies!
But please use our ticket system in order to receive support from us because we usually overlook ThemeForest comments and that makes you furious and you are thinking that we do not provide support. Please understand us that using our ticket system is the best way for us to provide you support and also keep track of the questions in only one place.
We are truly sorry again and again, please accept our sincere apologies.
You can reach our support ticket system by clicking here.
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