Reviews for Journey - Personal WordPress Blog Theme

Reviews for Journey - Personal WordPress Blog Theme

4.58 (117 ratings) 4.58 stars
Cart 2,686 sales

117 Reviews

for Other

Seems to be no longer supported, updated. Last update from Oct 2020. No response to enquiries.

for Documentation Quality

My style certificate has gone missing. I am unable to use it ever since I bought this theme.

for Customer Support

Had some bugs with the theme. Some have never been fixed. After a while with some wordpress upgrades some things were not working anymore, so I extended the support and paid for it.

I've sent 3 emails but never received any reply. Terrible service.

for Other

Upload en import a demo xml give the following php error

Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Author response

Hello there!
Hopefully everyone who will read the review you made will know that the issue you encountered was (as it says) a temporary server issue, which belongs to you own server/hosting, and so it has absolutely nothing to do with our theme. So do you really think that a 1-star rating is fair and respectful to our work? :-)

for Other

I cannot believe the steps I have to go through to upload the demo content to the site. When other theme builders have much more efficient and simpler ways to upload the demo content to their sites. I would have purchased another theme had I known I was going to have to go through this.

for Customer Support

A beautiful theme with great possibilities of customization, but, the best is the support team : fast and effective ! I'm an happy Customer.

for Customizability

Overall this is a beautiful theme but the documentation is not written for people who are not techies.

I have wasted so much time trying to figure out how to size images for this theme - I do not use Photoshop but have a Macbook like so many other people. Just simple image size guidance written in plain English would be nice.

The Instagram footer widget is NOT responsive - that is - Instagram has just made it so IGTV posts are on the profile - now the images on the IG footer are uneven and this doesn't look nice.

The header for the Tag Cloud does not show up on the side bar - and you cannot resize is so that all of the tags can show up without bleeding over to the second line. I don't think this is fashionable at all, but there is no way to customize this!!

Finally- I find Elementor to be a way better drag and drop page builder than WP Baker. I for one cannot get it to update and my Contact page looks so basic AF.

I wish the author would reply to my email and fix this kinks to what would otherwise be a very nice theme.

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