Discussion on JOYN - Creative Multi-Purpose Theme

SwiftIdeas

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267 comments found.

Hello,

I’ve been using JOYN for a couple of years now and I just updated WooCommerce to 3.3.5. But now my cart isn’t working anymore. Is JOYN not supporting this version? My customers won’t be able to go through to the payment process now. Website is: www.narosalife.com

I would very much appreciate your help as I assume this is a theme-sided problem.

Thank you Jude

Hi Jude,

Have you updated JOYN to the latest version (2.6.30)?

Swift Ideas

rollo9

rollo9 Purchased

Hi I purchased your JOYN theme a couple of years ago, and it has ever worked excellently.

But now, the Swift Page Builder don’t works, and I can’t to edit anything pages and post.

How can I fixthis problem?

It needs any update?

Hi there,

Are you using the latest theme version and swift framework plugin?

Have you tried disabling any 3rd party plugins?

Thanks,

Swift Ideas

rollo9

rollo9 Purchased

Hi there,

I have just disabilited a little and strange plugin.

I’m so sorry, it was so stupid solution.

Thanks

br

No problem at all – happy to help!

Swift Ideas

Hi,

I just purchased your theme. It seems that the countdown plugin on the coming soon page is not working. It’s not working on the theme I purchased or in the demo here on themeforest. How can this be fixed? The template looks great though.

Thanks for your help

Hi there,

You’ll need to edit the shortcode, as it will have lapsed – you can edit this on the page to set a different date.

Thanks,

Swift Ideas

Hi there, I purchased your theme, first of all its very nice theme. My question is i put portfolio n my home page and style is Gallery, but the portfolio categories filter not showing at the top. I allow the all options but its not showing. Help me to sort out this problem.

Thanks

Hi there,

All support is handled through http://swiftideas.com/support-request – please log your request there and our team will be happy to assist.

Thanks,

Swift Ideas

Hi there, is it possible to have header with menu under the image on each page? See my page http://www.abero-werbung.de/contact-alt.

regards Marta

Yes, there is an option to set the header under the page slider – check in the Meta Options under Page Header/Slider.

Swift Ideas

Hi, thank you for your help. Is it also possible on portfolio page?(that menu is under the slider) Marta

Hi there,

No at the moment, though we’ll consider it for future updates.

Thanks,

Swift Ideas

Hello, does the support still work? I sent a request from the main site (mail: simonov-vlad@yandex.ru) , but did not receive any response within 24 hours, how long usually need to wait for a response from support? Can I ask my question here? I have problems with GTM, when I insert them on the site they break scripts, and galleries don’t work correctly.

Hi there,

We responded via email to you around 36 hours ago – please check your spam folder.

Thanks,

Swift Ideas

Hi, I build for a long time now a blog with many page build with the SwifIdeas visualcomposer. My setup is currently : Wordpress version 4.3.17 Thème Joyn : Version : 2.33 Swift Framework version 1.7

1 – Can you confirm that i can upgrade safely only the visualcomposer to the last version without any risk to break my site look ?

2 If I move to Uplift Theme with last version of Wordpress and Swift Framwork can you tell me if this will break all the page previously design visual Swiftvisualcomposer ?

Best regard

Hi there,

Your theme version is very old – I would suggest testing on a staging site before updating your live site.

Thanks,

Swift Ideas

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