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Hi, it’s not showing the vimeo links. I’m choosing this format https://vimeo.com/140482009 but it keeps saying “Not a vimeo URL”
It was working fine a few weeks ago, and it still has one link working, but I can’t work out why one vimeo link is working and the others aren’t – EVEN THOUGH they are exactly the same!
hi imran_07, please use http not https.
Hi jegtheme. I have your jphotolio from 3 yeaRS. i LOVE THIS THEME AND I AM GOING to buy new one jcreativ. But i have a problem. I visit yestreday my page www.czaplafilm.pl and not portfolio, not image gallery is openining. When you click in portfolio fex for vedding video , you see that it is only loading with circle and not opening. What is going on? Wordpress 4.3, jphotolio 4.6.2 Please help!
Hi Jegtheme , I found a problem. Theater mode is not working. Only on mobile device is working. After changing on inline mode it is opening on any devices. The same is on the next domain i install it (jphotolio) to test. Theater mode is not working, not opening. Please leve replay what is going on.
hi suchy1234, please update your item. it may fix the issues you currently have right now.
Hello, i just loved the theme, if you can share me the sample Data(demo data) for this theme it would be great.
here is my email address: firstname.lastname@example.org
hi Sudhakar we already send it to your email.
Hi, just purchased this themes, but it seems to be a little confusing to install since more themes have full instructions on how to install and edit, but I do not find the how to install and edit instructions on any of the folders from this theme. Are you able to send me instructions or is there a video on how to install and edit this theme? Please advise thanks in advance.
hi mannyrmc, please take a look right here : http://support.jegtheme.com/theme/jphotolio/
also if you need demo content, you can try to download it by register on our forum and you can find it right here : http://support.jegtheme.com/forums/topic/demo-data/
Hello…was wondering why the front slider has a You Tube option, but does not have a Vimeo option? We tried to url a Vimeo video, on the You Tube option or the HTML 5 option, but unfortunately it does not play within the Front slider like your White and Black versions does for You Tube and we did not find a how to on your support page?? Plz advise.
Look forward to your reply Thank you.
hi mannyrmc, we have problem with vimeo front page because it going to need premium account to integrate vimeo nicely (like to not having vimeo player on front slider). this going to be downfall for our themes because people will try to include vimeo video without premium account. and they surely going to complain us about it.
Love your theme… a few questions 1) I have a problem adding music to the website www.robinhood-fotografie.nl, Iam having trouble adding music in de playlist. I will not appear after adding it. 2) I cannot locate where I can add information / text in the front slider info box on the right side of the main page. 3) In the contact page google maps will not load. I hope you can help me. thank you in advance.
1. i think you put it wrong. firstly go to jphotolio admin panel > music playlist > playlist icon > and check (Show music icon on right bottom bar). and then choose your icon. after that, go to jphotolio admin panel > music playlist > add music into playlist.
2. when you create front slider, you will have text box. you can insert contnet of your front slider info right there.
3. it seems we will need to add api key for new version of google maps. we going to add those option in near future.
Thank you for your reply… 1) I exactly did as you instructed. It seems that when I try to add the mp3 or ogg the file will not “stick” please advice.
2) I did, the content is showing but not the title .. please see first front slider www.robinhood-fotografie.nl 3) when can I expect that it will be up and running?
Hope 2 hear from u soon.
hi Obbezz, can you send me email from my profile page? we going to take a closer look with your issues on your backend. also for issues no 3. we are going to give you small fix. and in next version, we going to include fix for the issues.
Thank you.. I have send you an email from your profile page.. Hope 2 hear from U soon.
hi Obbezz, im sorry for late reply. please take a look at your email. we have send you a reply.
How to make my front slider (youtube video) showing full screen?
hi mka5383, youtube video on front end should already fullscreen. may i know how its not full screen on your end?
You may view at www.kaiostudio.com
unfortunately the video will only goes to full width / full height. we already make the container of video full screen, but its depend on video it self. if your video dimension match with image screen, then you will have full screen effect.
Pre Purchase quesiton, what does the section look like where clients look and chose photos?
hi gatorman2012, we don’t have option where user can choose photo. but we have protected portfolio and downloadable zip. you can take a look right here : http://jphotolio.jegtheme.com/light/masonry-layout/#/flower-pedals (password : admin)
there is no demo content file within the download and no instructions on how to do it Please provide this for me as soon as possible. I am working on a deadline.
please send demo content to email@example.com
i have send it to your email.
the link does not work. all it does is show a bunch of text and numbers. can you please zip it up and send it. I can’t do anything until I get it
hi gatorman2012, i have send you the email.
how can I contact you directly. I am having an issue with the demo setup
you can put your question on our support forum at http://support.jegtheme.com
Hello, a double click or a pinch to zoom-out performed on a photo on a mobile device results in a black screen. I’d like these actions make a photo enlarge or, at least, nothing at all. Regards.
we don’t have that kind of feautre on this themes.
Thanks for the answer. I can’t enlarge photos on a mobile device, no such a feature – OK. But the problem is when someone performs a double click or pinch-out on an iPhone or any other mobile, the screen goes black and they need to close and go through the whole portfolio or blog gallery from the start – and, in consequence, people usually give up. There is some kind of a bug and I would like to fix it.
we going to take a look at it. and hopefully i able to do something on next version.
Hi, where i can find the Demo Data to see the Pages and Features? Thanks
hi ego, you can take a look right here : http://support.jegtheme.com/forums/topic/faq-frequently-asked-question/
you need to login to see the whole thread.
How do I change the detail info on the contact form. right now there is another language there. I dont see how to change it
hi gatorman2012, i don’t understand what do you mean with another language there. btw can you put your question on our support forum at http://support.jegtheme.com
How do I change the contact details in the contact form
hi gatorman2012 unfortunately we don’t have “easy” way to change detail of contact form. it will need some custom change. you can try to contact our team right here : http://support.jegtheme.com/support-policy/
Is the v4.6.4 compatible with WP 4.6?
hi Gouvea, yes its already compatible.
For some reason when I am logged into wordpress and I am working on this theme I dont have an edit page at the top of the pages. I have to go to the all pages to edit. this only happens on your theme. Do you know what would cause this?
How about plugin? Have you try to disable all plugin?
I disabled all the plugins. did not change anything
hi gatorman2012, i will need to inspect it more deeply. can you put your question on our support forum at http://support.jegtheme.com? also you can use hidden post feature to write your credential.
Apakah saya bisa upload lebih dr 500 foto menggunakan demo ini : http://jphotolio.jegtheme.com/light/image-gallery/
Setelah dicoba, itu “Image Gallery Paging” nya not work gan. Cuma tampil 1 halaman.
halo bodrex, emang cuma 1 halaman doang bro. itu system nya load more. bukan paging gitu bro.
Waduh, berarti gak bisa buat banyak image ya bro?
Ditunggu update nya biar bisa page 1, page 2 dst
blm punya feature kyk gitu bro. untuk skrng masih seperti ini aja tipe nya.
Hello jegtheme… I just took over a client site who is running Jphotolio 4.5.3 on Wordpress 3.8.16. I told her I would buy the theme (she has no contact with the original builder) but I want to understand from you if I can, please… Is there an update path you would recommend for her site because there are so many previous updates between hers and now. She has a large database of photos (several hundred). Appreciate your advice and then I’ll buy it if you don’t mind. Thanks… Jeff
hi agent314, i don’t know what kind of update you mention. if she or developer do change on the code directly, you won’t be able to have those change when you update the themes. but it she use child themes that it will be safe for update.
No that’s not my concern… just that it is a much older version of Wordpress (3.8.16) and your theme (4.5.3). I just want to know if I go ahead and update to WP 4.6.1 first, then update your theme to your current version… are there any foreseeable problems with that kind of a jump in updating. Also, where are you theme update instructions (if any) located after I buy the theme. Thanks!
hi agent314, i don’t think you will have any problem. its safe to update. http://support.jegtheme.com/documentation/update-themes/
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