Nice work, GLWS o7
Thanks a lot for your precious feedbacks. Our team always puts efforts to provide customer the best product and support. Hope to see you in our next products. Wish you all the best with your business!
Thank Drupalet, GLWS to you too. Cheers!
Nice work!! Good luck!
Great work guys! wish you many sales
Hi, I just purchased ‘JSN Megazine’ I installed using QUICK START. It seems like most things are setup the way I would expect them – I’ve built several Joomla sites so it seems like the Modules assignment is not setup with some of the defaults. I have the following questions:
1. The Mega Menu (e.g. Home / About & Example Video) does not display the two column grid. Can you please explain the sample setup. I was able to find ‘DJ-MegaMenu’ tab under ‘Home’ (Articles » Category Blog) module style was set to ‘wrapped by divs’ so as the other Menu Items (Text Separator). What am I doing wrong here?
2. I see the ZIP ‘jsn_megazine_djclassifieds_unzip_me_first’ however I do not see this component installed. Does this need to still be purchased separately?
3. Where do I edit the Homepage banner slides? Currently the ‘promo’ banner displays on multiple pages – I could not find a Module that contained this one. Am I looking in the right place? I would like to only show it on the homepage.
4. I do not see the FEATURED ARTICLES, I noticed ‘Welcome to JSN Megazine’ article was not set as featured (star) in the Joomla article manager, I did this with no avail. I also looked at ‘user1’ position where this is located. It seems to be turned on – but still no featured articles.
I would also like to see Single Category and Video working. Thanks!
We have a Support forum, especially for customers who purchase template PRO Version. So please visit the below link of support forum for JSN Megazine PRO: http://www.joomlashine.com/83-jsn-megazine. In this forum, our team of technical experts are pleased to help you answer these above questions.
All your above four questions will be solved!
Hi, your link does not work, remove the period
I registered, all i get is
You do not have permissions to access this page”
If you purchase our product via ThemeForest, please send us an inquiry http://www.joomlashine.com/joomlashine/contact-us.html then clarify your case and attach license file or order confirmation from ThemeForest, we will create an Pro Account for you.
Thank you for your patience.
Hi there, your support is not doing too well. It has taken 3 exchanges with you to get support. And I’m unfortunately no closer to getting my questions answered.
Right now I have more questions about your recent message 6 hours ago, than I do about the Theme you created. For this reason, I may need to seek a refund unless you can be more clear and direct about resolving issues regarding the setup/install of your theme.
1. It says PURCHASED right next to my name.
2. “clarify my case” – my case is to get support. I have no other case except this. Do you mean ‘clarify my Registration?’ I know of no terminology THEMEFOREST uses in the context of ‘CASE’ please clarify your request.
3, “and attach a file” – this would imply I must a file. Please further explain what file must me attached? The original ZIP of the files from MegaZine. Email Receipt? If so, what format do you want this in?
4. “or order confirmation” – do you mean conformation code? I really don’t see this under my Dashboard. Is this in my email? Please explain how I can get this information. Thanks!
Sorry, I don’t have much more patience with this level of ambiguity and seemingly the aversion to answering my 4 questions.
Let’s get how I get support issue resolved immediately. I really like your theme for Joomla. I believe you have put a lot of great work into it.
I’m still unclear, however I’ve entered my ‘Verification Code’ to this URL http://www.joomlashine.com/themeforest-verification.html but I get the following message.
“Error: The item purchase code is invalid”
I was logged in the forum, it seemed to work the first time, but not the second time. I’m unsure what was supposed to happen. All I see is the ERROR message.
Its very difficult to get support. I will send an email to the Contact Form with this Verification Code.
If you wanted me to follow this process, then please share this link with me. http://www.joomlashine.com/media/joomlashine/themeforest/purchasecode.html
Sorry, 2 stars so far. It has been more than 24 hours without any help.
I love the theme, I just need better support.
Firstly, I am very very sorry for your inconvenience. We need time to verify your account. After verifying, our team has just add product to your account in our system. Now you can get access to Support Forum of PRO Edition. Feel free to raise your question here and our technical experts will support you.
One more time, we are very sorry for this late response.
Thank you for your kind words. I’m not sure it will help at this point. Your 10 page product description FAILED to mention the words “with the purchase of” or the 4 Edition Levels or ANYTHING that this page explains about acquiring licenses as provided in the demo (DJ Extension)! I don’t mind paying the extra $130, however with this level of neglect and ambiguity in your Sales Process of what is and isn’t included – this is nearly criminal in my opinion.
Why don’t you just mention that in your description on ThemeForest?
Additionally you should remove immediately! the DJ Extensions (and all others) not purchased here in your theme demo. I will bring this up to Envato to make sure no one else is fooled as I have.
I can appreciate the hard work your team has put into creating these template, I have loved using Joomla for many years, this is just a very sad & bad experience. (I’ve updated my rating to 1 star)
Once again, we feel sorry for this misunderstanding. As normal, customers will contact directly with our Pre-sale support team if there are any confusions and this kind of misunderstanding has never happened before. However, we will seriously review the introduction of each templates to ensure that customers get right message we transfer.
Even though the refund policy in Themeforest is very strict, we will still refund for your purchase. If you want to refund, please give us your Paypal account.
If you still want to get this template bundle, which includes DJ-Extensions, please visit our page http://www.joomlashine.com/joomla-templates/jsn-megazine-joomla-template-details.html and get them via purchasing NEWS Bundle. Because of the inconvenience you experienced in sales process, we would like to provide you an extra 1 years for support if you buy this bundle.
Thank you & Best regards,
Thank you again for working to resolve this matter, and your kind offer. Unfortunately “this has not happened before” statement is not correct – I was not the person who created this thread. One of your other customers ‘robinxlance1578’ has had the exact same issue. I don’t know if 1) you just don’t know, or 2) lying (I would rather believe the first). The thread for your reference is here:
For all your future customers benefit: Please remove the DJ Extensions from your DEMO, or please add to your product description, explicitly, what modules are IN and which ones are OUT.
I will contact you directly regarding Paypal information. I really do thank you for all your direct feedback – I do believe you that this is not the kind of experience most of your customers have (else I would have not purchased in the beginning).
Is this theme have Form Component PRO? with more than 3 forms to use?
is there Mobilize component also PRO? Or i should buy component to have full responsive website?
knock, knock any one there?
Thanks for your questions.
We just include FREE Edition of JSN Extensions (JSN Uniform, JSN Mobilize and JSN Imageshow) in PRO Edition of JSN Templates.
You will have a chance to test those Extensions and determine whether to upgrade to PRO or not
Difference between FREE and PRO Edition of JSN Extensions, please check them out here:
- JSN Mobilize: http://www.joomlashine.com/joomla-extensions/jsn-mobilize-joomla-mobile-extension.html
- JSN Uniform: http://www.joomlashine.com/joomla-extensions/jsn-uniform-joomla-contact-form-extension.html
Feel free to let me know if you have further questions.
Look forward to serving you soon!
How can I install the article slide on the fron? I mean from the megazine the featured articles, single category and last video.
You need to purchase DJ extensions first as we just customize the style for that 3rd party extension. What you said are features of DJ-Tabs.
You will get 20% off when purchasing DJ extensions as a Joomlashine customer: http://www.joomlashine.com/partnership.html
If you don’t have Joomlashine account, please send us a message via our Contact Us form: http://www.joomlashine.com/joomlashine/contact-us.html
After installing DJ-Tabs, please go to this thread to see how to make it look like our demo: http://www.joomlashine.com/83-jsn-megazine/141454-how-to-configure-dj-extensions-with-jsn-megazine.html
Feel free to let me know if you have further questions
I want to buy the $59 pro edition template from joomlashine, can you please tell me if I buy from thsi webpage I have the same benefits, this is because I’m trying to buy from the website, but It declined my purchase three times.
I’m sorry to hear that you faced problem with our payment process. Yep, the version you bought in Themeforest will be PRO Unlimited Edition (cost $59) in our website
Look forward to serving you soon.
I love your template thank youuuuu!!, would be possible install sample data from template manager? it’s asking for user and password from joomlashine, i had some issues with the quick install package 3.0 and some components that i bought and uploaded, so i installed a clean joomla 3.0 then megazine template and then my components, but the sample helps me to have a guide…
Sorry for my late response. Please register on Joomlashine to get updates as well as PRO Support and update sample data. Here you are: http://www.joomlashine.com/themeforest-verification.html
If you have any problem with your account, please send me an email to email@example.com.
Truly appreciated your patience so far.
Nice template, dose it support RTL, and if yes how can we see it in RTL,we are working on a bilingual site and arabic is 1 of them.
Yep, our template does support RTL. You can see it in our demo here: http://demo.joomlashine.com/index.php?view=demo#jsn_megazine
If you have further pre-sales questions, please raise your questions here: http://www.joomlashine.com/forum/32-pre-sale-questions
Look forward to serving you soon
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