62 comments found.
Hello,
I am considering to purchase this theme and I have a question in regards to website responsiveness when reducing or increasing browser window size.
While I was testing responsiveness I have noticed that the website significantly lags as if its going at 4 frames per second while reducing or increasing browser size.
Is this related to having large image sizes in the demo, some script or other, and can this be resolved so that site is speedier with browser window size change.
Tested on Safari and Chrome on M1 Pro.
Thank you.
Hello,
Thank you for your interest in Jude!
I should say that the template is fully responsive. We do not recommend to test responsiveness resizing the browser window. The theme has styles for standard resolutions, and the theme adapts to them. When resizing the browser, scripts need time to ’’rebuild’’ the content. Please check the theme on devices or with the help of browser emulators.
Regards.
Hi, can you help me please to understand why in: THEME OPTIONS > Colors Tab, I can’t see the hexadecimals colors? Wordpress don’t show anything on this feature, only texts.
Please, look the image (https://paste.pics/JUFI1). On right side of image you can see the boxes with colors but I can’t edit colors really.
Thank s a lot for your guide!!
Hello,
Thank you for getting in touch with us!
Our Tech support team will be glad to assist you with any questions you have. Please submit a support ticket at https://themerex.net/support/.
Thank you!
Hello,
Thank you for contacting us!
Unfortunately, I am not able to see your screenshot. The access is denied. Could you please specify the issue at https://themerex.net/support/ to get qualified help?
Regards.
Thank you for sending the screenshots!
In case demo data installation is stuck and you see “Error load data from the file…” error message, the import is blocked on your server. You can manually install it by downloading the demo.zip archive from our server – demo.zip Extract the archive to demo/ folder and upload this demo/ folder to wp-content/themes/jude directory – https://prnt.sc/4kfi-Rn49vuw
If the issue persists, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Hi, I use you Theme, thanks a lot. I just have one question : Why the font of the mobile version is very small? How to improve this?
Hello,
Thank you for reaching out to us!
You may increase the font on mobiles adding the following lines to Appearance -> Customize -> Additional CSS:
@media (max-width: 479px) { body { font-size: 16px; } }
In case you still have any questions on that, please submit a support ticket at https://themerex.net/support/. Our Tech support team will be glad to assist you!
Regards
HI!
Is there a way to edit blog posts cards (like changing “View more” text) within Classi-1 posts page? Also, I wanted to change front page blog cards buttons text, but I’m also struggling to find the way to do it.
Any help would be greatly appreciated. Thanks
Hello,
Thank you for getting in touch with us!
Our Tech support team will be glad to assist you with any questions you have. Could you please submit a support ticket at https://themerex.net/support/ ?
Thank you!
Is it an easy process to change the colour scheme of the home page 5 to the same as home 1? Thanks for your help in advance.
Hello,
Thank you for choosing our theme!
Absolutely! Jude offers a user-friendly and intuitive Color Scheme Editor. The video tutorial shows how to customize website colors in a few clicks in the admin panel under Appearance -> Customize -> Colors – https://www.youtube.com/watch?v=lbXlxERHZyY Also, please review the guide – https://jude.axiomthemes.com/doc/#customizer_settings_color_scheme
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Hello,
We are currently using theme Jude version 1.1.1 and the past week there was a problem with the main plugin “ThemeREX Addons” causing a 500 (Internal Server Error) and blocking us from wordpress administration page. Upon disabling the plugin, the error goes away and we regain access to the administration page. We are using Wordpress version 5.8.1. Can you please let us know what can be done to fix this?
Website URL: http://beauty-lovers.gr/
Hello,
Thank you for contacting us!
To investigate your issue additional information is required.
Please submit a Pre-sales ticket at https://themerex.net/support and provide your purchase code in the message body. It does not require support renewal. Our Tech Support team will assist you with the issue. Thank you!
Regards.
Hello
I’ve bought the Jude | Nail Bar & Beauty Salon WordPress Theme, and it wont install, because it says that the CSS.stylesheet is missing.
I downloaded the ZIP, which was provided to me and then tried uploading it to WordPress, but without any luck.. Help.
Hello,
Thank you for choosing our theme!
If you try to install the wrong files, you will get the missing style.css error. Please make sure that you extract the downloaded package and upload only jude.zip in Appearance-> Themes.
Please check the manual for the theme following the link: https://jude.axiomthemes.com/doc/#installation_theme_installation
In case you still have issues, please provide your website details in the support ticket at https://support.themerex.net/submit. Our Support Team is always ready to help you and resolve all the issues.
Thank you!
Hello. My menu is repeating on the website but in the customize area it looks great. I would like to submit a ticket but it is saying my purchase code is invalid. I just bought the theme today. Only one site is using it.
Hello,
Thank you for contacting us!
To investigate your issue additional information is required.
Please submit a Pre-sales ticket at https://themerex.net/support and provide your purchase code in the message body. This does not require purchase code verification. Our Tech support team will be glad to assist you with any questions.
Regards.
Hello, I would like to know if in the appointment booking system it is possible to have customers paying for their booking on the website? Thank you
Hello,
Thank you for your interest in our theme!
Absolutely! The template includes Booked Appointment plugin for managing appointments. To add payment capabilities to the plugin you need to activate ‘Payments with WooCommerce’ addon that is included in the package. Our Support Team will provide you with the instructions on how to do it. Just submit a support ticket at https://themerex.net/support/ right after the purchase.
Regards.
Hi, Thank you for the amazing update of this beautiful theme. I have a question, even my support expire, I want to work on a project using this theme again. Could you kindly tell me if I can use elements from home page home 2 to home 1, such as “Timetable OUR SCHEDULE” and from home 4 to home 1 the “Contact Us Now .It is possible, a tutorial will help me a lot. Thank you for supporting MAKE AN APOINTMENT”
Hello,
Thank you for contacting us!
Sure. The theme includes WPBakery, one of the most user-friendly page builders. You can easily combine all the blocks and elements of the template pages with the help of this plugin and create any layout you can imagine.
You may copy the code of the row you need in Classic mode. For example, https://prnt.sc/10ivg0c – for Contact Us Now form and https://prnt.sc/10ivild – for Timetable OUR SCHEDULE
Our Tech support team will be glad to assist you with any questions you have. Please submit a support ticket at https://themerex.net/support/.
Thank you!
Hello. I have a long history of disabling WPBakery Page Builder selected custom post types.
That is, in the settings of the “WPBakery Page Builder” plugin in the “Role Management” section for the administrator, in the “Post Types” field, I set “Custom” and select: + post + page + cpt_services + cpt_tea
But after a while, the checkboxes from the selected post types are removed (everything except “page” is removed) and I have to go in and check the boxes again every time: “post” “cpt_services” “cpt_tea”
This problem was still when my technical support did not expire, I thought updating the template would help, but I was mistaken, the problem remains to this day ((
Now I have everything updated to: WordPress 5.5.3 Jude 1.1.1 WPBakery Page Builder 6.4.2
Can you help me solve this problem?
Hello,
Thank you for choosing our theme!
Please contact Our Technical Support Department at https://themerex.net/support/ They will be happy to assist you with your issue. If your support expired, please use option “Presales Question” at https://themerex.net/support/.
Regards.
When I deactivate a time slot, it is still activated on the calendar
Hello,
Thank you for contacting us!
Please make sure that you edit the calendar that is displayed on the page: https://prnt.sc/vpw397
Regards.
thank u verry much 
Hello , I see you dont update for new WP core.? may you do it? thank you . this looks greate , but looks like it wont work on new WP.. 5.4
Hello,
Thank you for contacting us!
Currently, we are preparing a new update, but the testing process will take some time. Please note that the theme is compatible with WordPress 5.5+. To avoid any issues, bundled plugins should be updated to the latest version using Themerex Updater plugin included in the package.
Please review the detailed instructions: https://jude.axiomthemes.com/doc/#installation_theme_update (please see ‘Update Option 1. Update using the ThemeREX Updater plugin’ section)
Regards.
getting a login error: (updates theme, php & Wordpress to latest versions):
/trx_addons/components/themes_market/edd.themes_market.php:106 Stack trace: #0
Sorry, you are not allowed to access this page.
never mind – had to change user_metadata in database to a:1:{s:13:”administrator”;b:1;} as it got removed somehow
Hello,
I am glad you managed to solve the issue.
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Thank you!
Hi, how to remove the link “login” in the front right menu (header) ? Thanks
Hello,
Thank you for contacting us!
You can easily remove Login Link in the admin panel. Please navigate: Layouts -> Header front -> Edit: http://prntscr.com/u5fa8k.
To complete this successfully, please make sure that you have the latest version of WPBakery and Essential grid plugins. Our Tech support team can provide them whenever you need the update. Please submit a ticket at https://themerex.net/support/.
Thank you!
Hi, how to change the socials icon and email in the blog page : https://jude.axiomthemes.com/5-super-bowl-nail-ideas-to-try-now/
Thanks
Hello,
Thank you for contacting us!
You can change the social (sharing) icons in the admin panel: Appearance > ThemeREX Addons > Socials tab > URL to share posts. Please review the screenshot – https://prnt.sc/tvl3sq
In case you have any further questions, please submit a ticket at https://themerex.net/support/ Our Tech support team will be glad to assist you.
Regards.
is the login system works for buyers?
Hello,
Yes, Login block in the header works for all user roles.
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ – our Support team will provide you with further assistance.
Regards.
I sent send ticket it says invalid purchase code. I am using Home2 Demo as my home page but for inner pages I want the same header. I tried to do it but failed can you please help me. Because specific page can be changed from header setting. But issue is for posts or other pages where can I select custom header?
Hi! The more I use it, the more I’m impressed with your theme. I have a proposal that I believe many people are expecting like me. We are ready to buy App Jude Nails, we look forward to you launching it soon.
Hi,
Thank you for choosing our theme!
Our portfolio includes WordPress/HTML themes and template kits. Unfortunately, we do not create apps. If there is a need our Customization studio can check if it’s possible to create it. To get a quote, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
