58 comments found.
Is it possible to create a carousel of the team post type so that we could display 6 or 7 lawyers photos and details in a scrolling carousel? If not, can you recommend a plugin that might do this for us?
Hi, is this theme compatible with PHP 8? Thank you.
Hi there! Yes, it’s fully compatible with 8.0
Perfect! thank you!
You are welcome!
Hi! How to create or customise theme masters? like a new CPT and its archive and single page templates. I understand the elementor pro is not supported.
Hi! im trying to reverse the sticky background, logo, and menu colours like the main demo. But not able to find these options in the header builder. can you please share the steps for this?
Hello,
I had, a few months ago, pre-selected your theme for the realization of a site for a client.
I plan to buy it in a few days.
But I see that it has not been updated since May 2022. Why is this?
Is it still updated?
Hello! Sure, it is
Do you offer any updates after WordPress updates?
When do you plan future updates?
We always do the updates if it’s required.
Ok thanks !
You are welcome
Hi, is this theme support last WP version 6.0.1?
Hello! It’s fully compatible with the latest WP
Thanks!
You are welcome
Hi againt, which multilanguage plugin is best to be installed on your theme?
We recommend WPML or Polylang
Thanks!
Hello. What is your refund policy if the template does not meet our expectations?
Hello! Please refer to https://themeforest.net/page/customer_refund_policy
Hi, Please is it possible for me to pay in another payments method, we are restricted to just making payments of just 20$ a Month in my country so am unable to pay for the themes, the only option for me now is to either pay offline using bitcoin or pay 3 times 20$ each, please advise as I am in dire need to this theme and I really want to buy. My country is restricted to make payment of foreign currency to only 20$ per month. Please advise.
Hello! Please contact Themeforest support team directly regarding this issue.
Any update coming soon? Having a few technical difficulties with core theme plugins no longer working
can you deactivate the code on for this theme, it is not registering or allowing me to deactivate the theme.
Backoffice Show that we have to update to version 1.3.9.
The download file on Themeforest is only 1.3.8 any explanation or help trought that?
can i submit request without renew support?
You can do that on the item page
hello. i bought this theme about a year ago, my support expires. i just installed the theme and imported demo vision. but i can not upload a logo. i have tried to upload the logo via the theme option, header but the upload button does work, you can remove demo logo but can’t upload a logo. i need help please.
Hello! Please submit a support request and our team will assist you
hi, I am not able to update theme or GT3 core for past few months. I even opened tickets. i was told url is not connceted to purcase code. I logged in and saw it is. Can you help please, MIKE TAILOR is handling my ticket.
Hello! Please keep communication via a ticket system
URGENT! Hi, We reset our database so we need detach purchase code. Can you help us?
Hello! Sure, please submit a support request and our team will assist you
Hi again, I sended 7 days ago please check your data. Request from burak@grapelaw.com
We have 0 support ticket with that email address. Where did you send the email from?
HI Guys,
Can you confirm prerequisites to load the template? Do i need elementor or can i just stick with the built in Gutenberg blocks for all the pages?
Hello! If you want to have the same elements on the pages, you have to use Elementor.
While I activeted Select GT3 Themes Core plugin my site goes down why is that?
Hello! It’s really strange to hear it. Please submit a support request and our team will check it
We have submitted, gunduzlaw.com
What is your support ticket ID, it will speed up the process
36367, all of mny site down and even wordpress menu
The support team has already answered to your support ticket. Please keep communication with the support team.
Bought the theme but after creating a custom header and footer using elementor pro, all post tittles disappeared and when i contacted the developers, they say the theme only works with free version of elementor i wonder why this is not in the documentations
Hello! It’s clearly stated on the item page, please check the software requirements.
how to update?
Hello! What do you mean?
I want to update the theme to December 2020 version. What is the best way to do this? Thanks and Best Wishes.
Hello! You can do that via auto-update or download installable theme zip file and use theme upload option in your wp dashboard
Why is it that i cant edit the header section of the theme? i tried going to theme options but there is nothing apart from the default option that i cant edit
Hello! Please submit a support request and our team will check it.
i already did
Then please wait for the response from our support team. There is no need to duplicate the request here
Thanks