56 comments found.
This theme is not ready for PHP 8, I have updated the theme to the latest and it does not work.
Hi all I can´t enter on your site and the demo of the theme Justice, do you have any problem? The error is DNS_PROBE_FINISHED_NXDOMAIN
Please check now.
I can’t seems to import demo contents, no button is working and no plugins in included as stated in the overview page.
Please send us a support ticket. Our team will help you https://templatepath.ticksy.com/
Theme does not work for wordpress. Envato has awarded theme capability but it doesn’t support wordpress currently. It should not be for sale…..dealing with support and theme support was very slow. I payed for envato theme installation after I couldn’t get it to work, and the install person couldn’t get it to work. $50US wasted.
Hi, Did you send us a support ticket for the issue? If not, please send it.
I need to update the map with new Google API, how do I do this?
4 years ago and I’m still waiting for a response
Hi, please send your ticket id. Thanks.
1467603 my ticket number thank you
İ send a ticket on ticys. Same problem like maneshaus. Please help me
What a big solution
We have checked your site. you update your theme and it’s plugins. that’s your site broken.
So now you need to reset your wp and import the demo data again and then put your all data again.
That’s why we say our user to take a back update of your theme and then update your theme.
I recently updated to the latest wordpress and this happened (refer to link for screenshot) http://prntscr.com/hsse5f
Please send us a support ticket. We will check the issue.
Basically the theme has completely crushed and my support has expired so i cannot submit a support ticket.
Please select “other” category. Give the ticket ID.
Hello, I installed your theme and what is my surprise to see that there’s no theme options and also no demo installer. It seems to be like a child theme without any possible customization and then when I go to customization settings I have a button that says “Justice Pro”. I payed 48$ and now I must pay more 35$ to have justice pro and get theme options? I don’t get it…
Hi. I logged into a site I built some time ago using Justice theme and Visual Composer no longer seems to be operating correctly. Any advice you have on resolving this issue would be appreciate. Thank you.
Please give us a support ticket, we ill give you latest plugin file.
Hi, I tried to open a support ticket but I’m being told my purchase code “The purchase code provided was not properly validated. It could be an invalid purchase code, or the connection to Envato was lost. Double check your purchase code and try again.”—I just purchased extended support today. Please advise.
I am using my original purchase code. I am not aware of a new purchase code based on having updated my support. But as you can see here, I am covered by support.
Hi, Please check again. If the category not works, send the ticket via selection “other” category.
Done. Thank you for the advice. Justice theme shows up 3 times in your drop down menu, I tried each one with no success. The ticket has been submitted under “Other” with the purchase code in the comments.
You will get the reply.
This theme needs updating lot of bugs see demo here to see my point
Please send details via our support center. We will check and will fix all issues.
JUSTICE – Law & Business WordPress Theme? Which was automatically updated to the new topic. And now everything is broken. Even if I play an old backup nix more. What is the problem?Even on the demo page everything is broken http://wp1.themexlab.com/demo/?theme=JUSTICE
Thanx for help Mfg FLow
Hi, Please send a ticket with details via our support center. We will check the issue.
Hi, I am using Justice template on my website www.kxbarristers.com . I have a managed wordpress deal with 1&1 hosts. Today, they updated wordpress automatically to 4.8 and the entire website template has corrupted. I can’t think of any explanation for this as all plugins are up to date. Is there a compatability issue with 4.8 and the Justice theme? Please help
Please send us a ticket, we will check the issue.
I have submited a ticket via ticksymail, has this been received? I noticed that the ‘Live Preview’ on Themeforest for this theme now has exactly the same problem as what is now displaying on my website at www.kxbarristers.com which I think means there is a problem with the theme. Please could this be resolved ASAP because it is creating serious problems for my business. Thanks
Hi, Please give the ticket ID if you not yet got the reply.
Hi, the ticket number is Ticket #1205173 , please could you look in to this immediately. Thank you
The theme asks to update and when I try to update the theme it breaks the whole web.
Hi, Please send us a support ticket with details. We will check the issue.
After buying 11 licenses I will not renew the support to put a ticket simplememte to update the template.
The only thing I want is to be able to update.
HI, No need to purchase new support pack, just send a ticket with selecting other categories. We will give you support.
Getting a 404 Error after running the Demo Installer. Anyone figure out how to fix this?
Turns out after uninstalling and then reinstalling the theme it worked flawlessly. Don’t know what the difference was. Maybe just a bad upload or download. Not sure, but if you’re struggling with the Demo Installer too, try this and see if it works for you too.
Hi, Happy to hear that your issue is fixed!
Hi, I have purchased your theme some time ago and I ran out of the support time, but the problem I am facing is quite fundamental and is partly the reason I have purchased your theme in the first place.
I have installed and enabled the WPML plug-in and it conflicts with the theme and Revolution Slider plug-in.
You can check the problem by this link: http://2017.pepinet4.ch, the language selector and the slider stopes functioning when I enable the WPML.
Please send details via our support center. We will check the issue.
I can not send details via support center as my support code have expired on theme forest and your ticket system does not let to submit the ticket
Please select “others” product category and send details. Mention your product name.
Hi, I have posted a ticket on your system and have no reply so far…Ticket #1032199
You will get the reply soon.
4 days my ticket is still ignored
Hi, Sorry for the late. You will get the reply within tomorrow.
we have a pretty serious problem since the client has been waiting for over a week on this issue. please address in a shorter delay if possible… what time zone are you guys in? thanks
Still no reply…Guys, are you serious?! Your theme states that is supports WPML plug in, when I enable it, half of the website stops working, I have first contacted you 8 days ago and you simply ignore the issue! How do you expect to sell anything on theme forest after people read these comments?!
My site wont load on chrome!!! It went overnight! I didnt add any plugins, just made some usual content changes. The URL is: https://premonition.ai/newsite/wordpress
I changed the theme and it is working with all the other themes.
Thank you, Tom
this is what I see on the console https://snag.gy/YZ2XdV.jpg
Please send details via our support center. We will check all issues.
I sent you and I didn’t get any help! Only one person named “M” answered and didn’t provide any valuable (as you can see) information. Can you please check again?
Thank you, Tom
Hi, We will check and will ask him to give perfect reply.
I have just discovered a small glitch in the theme. My support has expired. Must I renew support to get the small issue corrected?
Hi, Please send us support ticket with details. No need to renew support if this is small issue. got to our support center>select other product> submit your question.
Still waiting on a response to me ticket. =(
You will get the reply soon.
Hi, I have a problem (sorry for my english) my visualcomposer no work. what do i do?
Please send us a ticket via our support center.
Please assist with the Support case #856403 this is quite urgent.
Please check the ticket reply.