42 Reviews

for Other

I purchased the template as I write newsletters for my business. So as you might expect, we send out a newsletter every week.

My first issue: I’ve used template builders before, and typically you are given the actual builder as part of your purchase. It lives on your computer and you use it as you please. This one lives on themeforest.net. Not a huge deal, but still annoying.

My second issue (AND A BIG ISSUE): After creating several newsletters in the builder, I’m suddenly getting a notice that I only have 58 exports remaining and then I have to purchase another license. I’m sorry, you did NOT state that I only have a certain amount of exports allowed in the purchase. If you did, it’s so buried in the text that no one finds it. What??? I can only use this a certain amount of times? Not cool. Had I known that, I wouldn’t have exported so many in order to see how they transferred to klaviyo. Actually, I probably wouldn’t have bought this product.

My third issue: The builder glitches every once in a while and I can’t delete blocks. I have to save, reload the page, then go in and reload the template I just saved. Pain.

So all in all, I can deal with the glitches, and I can deal with the builder being online, but what I’m supremely angry about, is the fact that you’ve suddenly limited how many of these I can export. I did not purchase a template that I can only modify a limited amount of times.

BigBangThemes

Author response

Hi,

Thanks for taking the time to write your review here. The limit of 60 exports per license is indeed new. It's imposed by themeforest, where you actually only have 52 exports or one year available to use the same purchase code.

While I can understand where you're coming from, I think that you can imagine that $22 cannot buy you unlimited, lifetime access to a software that requires constant updates and work. It's simply how software is supposed to work.

So one license brings 60 exports. We might still modify that limit a bit during this week, it's still under discussion, but as I mentioned, Envato regulates only 52!

Thanks

for Feature Availability

I have found this template and the builder to be amazing value for money with an abundance of very attractive design features and (if anything) too many different module options. The builder can be a bit clunky and temperamental and I have lost work a few times, but the live support was good. I am a graphic designer but a novice at building emails, the system is very user friendly. Generally it's great and I am very happy with the purchase.

Overall this is an amazing template and tool. It has some bugs like the the ability to edit a module disappears sometimes and you have refresh and reload the template.

You can't save a current template without a creating another copy.

And the header modules have a logo way too small. I had use a here image to create a larger logo.

for Other

not mymail ready. There is no template for mymail included the description should change

BigBangThemes

Author response

Hello,

As stated in the description, the template is indeed 100% MyMail ready. You have the option to export unlimited layouts for MyMail. We chose not to include one in the downloadable content because we wanted to give our clients the freedom to create and export the layout they wish to use, instead of forcing them to use something we predefined.

Cheers

for Flexibility

The builder needs improvements

BigBangThemes

Author response

Hello,

Thanks so much for your feedback. if there's anything we can help with, please make sure to log a support ticket with our team at http://bigbangthemes.net/contact-us/

Thanks again!
The BigBangThemes Team

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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