The support attention is great, very fast and effective, they always help me with what I need for our page, especially "Mie Tran" she is very kind and solves all my doubts or inconveniences
1,214 Reviews
The best theme ever
Annie has been amazing in supporting me with the a new theme setup. thank you for the quick response and finding ways to communicate effectively - keep it up!
“Annie”: Thanks for your support, hope you'll achieve your target in life
The best Shopify there there is. Fast, responsive and easy to use.
Fast support
very nice minimalist theme with a lot of customization possibilities. Very complete and clean look. Support is fast and very helpful. For such as a price, we cannot find other similar theme. Thanks to Mie Tran
by yesoul 5 days ago
i am so lucky to get Annie Help with my theme, I have some issues with the currency converter. Annie help me in quick time and solove it. thanks very much
the best Shopify theme. it include all features you need for your store.
Very quick help anytime from developers. Theme works fast and well, thank you.
The theme is arranged, with a degree of efficiency and ease
The rating is not only for the design quality, code quality, features quality, customizability, and flexibility, they have awesome customer support!! really this is the best experience for me with any theme I have found yet!!
Great customer support, and great theme!
I purchased a theme expecting to have low amount of work, usually costly themes are EASY to set up and get the ball roling.
It`s not the case with this one, that`s literally parts you have to understand code to change.
NOT WORTH THE PRICE!
Author response
Hi there,
We're sorry to hear that you've had a frustrating experience with our theme. We understand that you were expecting an easy-to-use theme, and we apologize for any confusion caused. However, we would like to clarify that our theme is designed to be customizable and flexible to meet the unique needs of each user. And we certainly set up our theme does not bring inconvenience to customers. Besides, we also believe that our theme is competitively priced for the level of functionality and customization it offers.
All features available on demo can be achieved through configuration without knowing the code we offer detail documentation https://docs.the4.co/kalles-4/ and support to help users through the system https://support.the4.co/ .Our team is always available to answer any questions or provide guidance on configuration options.
We would appreciate the opportunity to work with you to address any specific concerns you may have and help you get the most out of our theme.
Best wishes!
by medl7 13 days ago
good support
#Annie
Quick Support
Customer support has been great, nothing wrong with the software, just a few changes I requested and they helped me locate some of the settings.
Great customer support service. Can always help us solve the problem.
