Theme is full of problems. Cannot upload anything new now. I have asked for help and they tell me it's my server. Which it is NOT!
Very disappointed with the topic. Many outdated elements that are no longer supported but have not been replaced, help pages with inactive links. It becomes difficult to do something that should be easy
Can not install theme, A serious error has occurred on this site. Please check your webmaster email inbox for instructions.
I want refund my money
No updates. Theme seems abandoned
I bought this theme 2 times before and it worked wonders and I know what I am doing. But this third time I noticed they changed something inside - like used another Builder or whatever, and for some reason it is now not working on my site - despite the requirement check inside the theme shows 'all ok'.
I applied to the Support and it is just not existing. They replied once that they cannot login. I do not know why, I re-sent immediately the admin credentials and they went silent for 3 days now.
The ticket is this - https://my.hogash.com/support/?dash_action=view&ticket=28776 - if anyone is interested.
This is completely unacceptable level of support.
I'm waiting for a couple more days hoping they come up with something and applying for moneyback if the issue is not solved.
After 1 week no reaction on my ticket, thats not i found out the last years but no its a bad action after you pay
All elements are customizable...
The theme is very good and complete. I like the built-in constructor. I just don't give 5 stars because I understand that it needs more frequent updates. The last time it is available it already suffers from some bugs with the new version of Woocommerce and Wordpress.
Now the cart preview doesn't display the products when changing or refreshing the page, which is quite frustrating after so much time optimizing this theme for my store.
Theme doesnt appear to be maintained. Now full of bugs and basically unusable
This template uses the slowest page builder I've ever seen
These are lots of incompatibilities and errors that I have noticed and I tried to reach them over here and through their support system and It's been more then 10 days but no one responding my messages at all. I think this theme was nice but it should be thoroughly checked and maintained for the latest versions of softwares (php8, wordpress 6.2 , woocommerce 7.7, etc…) otherwise it’s USELESS for today.
(Ticket numbers are 28565, 28566 and 28574)
The theme is not responsive to mobile at all! It got to the point where it was hopeless and I had to abandon the theme, which has never happened to me before and I've built several websites. Would definitely not recommend it.
Lot of bugs to do a simple job. Wasted a lot of time with this theme. Not worth the purchase.
Great customer support and beautiful there with a lot of functionality
If you are looking to get support from these guys.... then good luck.
I bought the theme and later bought extra support to activate the theme with their server. This is something they require to enable their Demo to be loaded on your site... However after I bought the support, they stopped responding even though I provided them admin credentials for my WordPress.
I have been scammed and just want to make sure others should aware of what they will be facing after buying the theme.