Web Themes & Templates

Reviews for Kameleon | Responsive Creative Theme

62 Reviews

for Bugs

Doesn't work, many bugs, i asked for help and had no response, i asked for refound and still waiting.
Avoid it.

for Customer Support

I asked a very small question several times, but nobody has answered yet.

for Customer Support

Although this theme has many good concepts - so much of the theme is (at this point of it's development) in need of improvement. With so many good ideas (like a header builder and WP Bakery Addons) I was willing to support this theme - but the developers do not reply to support tickets. Avoid!

for Customizability

I've worked with a few themes building websites & this is by far one of the best that I've had the pleasure of working with thus far! Everything is so easy to navigate & so easy to customise everything to my liking. Each time I've run into an issue, I've been able to resolve it quickly by using common sense and practical measures - which is hardly the same for other themes where they get you to extend support for every bug they create. Thanks for a seamless process - I'll be recommending this theme to clients moving forward!

for Feature Availability

Great theme with lots of beautiful possibilities to design websites in different ways. The downside is that it takes time to understand all the available options, not always intuitively. As it takes time to learn the used editor (WPBakery). Support is not always punctual, but once answered, the support is very good.

for Customer Support

Besides this being a beautiful and very extensive theme, their customer support is amazing. I did have a few problems between the theme and my server when trying to get things set up and their support was able to help me in just minutes. My website is now up and running beautifully.

for Design Quality

Got to say.. this is one of the most attractive themes I've ever seen! Cant wait to start using this

for Customizability

I purchased the Kameleon Responsive Creative Theme because I was lazy, did not want to build a WordPress theme from scratch...lol

I wish I had built a theme myself instead of wasting money on this theme because I absolutely loathe it. The entire theme is an absolute nightmare to configure from the demo importer to the CSS override that did not really override all the CSS.

Oh, don’t get me started on the theme options. That was super confusing.

Overall, the usability of this is just crap.
I am a user experience designer and I would never recommend this theme to anyone.

SayenTheme

Author response

Hi,

It's seems that you are not that lazy leaving this misleading review.

Uno - I'm not sure what's confusing about clicking buttons and filling inputs and picking colors, This is how it works our options panel there is not too much complications there.

Dos - If you encouter any issues or difficulties you should've asked the support and we would be glad to help and explain anything for you. (But you have never asked).

Tres - I'm not sure about this statement "I am a user experience designer", It's seems like not. We have some clients in defereent fields and who were able to create great design even if it's there first time create websites.

Finally we would be more that glad to help you with any issues you have, so don't hesitate to contact us or open a support ticket on our support forum. There is no shame in asking for help even if you are a "user expereince designer".

Thank you

for Customer Support

I have few days left on my customer service and it takes too long for the developers to respond to my multiple emails. When I brought up my concerns, they emailed back saying there is nothing they can do. This is the email below:

"Hi,
If you are not satisfied with the customer services there is not too much we can do (WE CANNOT ALWAYS REPEAT THE SAME ANSWERS FOR THE SAME QUESTIONS- so please try to understand what we say)"

SayenTheme

Author response

Hi Meli,

We have answered all your emails with detailed answers and step by step responses to help you understand how theme options works.

But you keep asking the same questions just in another way. And you didn't even take the time to follow our answers and instructions.

If you will, We can make the changes for you just share with us your backend credentials.

Thank you

for Design Quality

This was the fourth theme I bought, but the first one that is flexible enough and designed to a high enough standard that I will be keeping it for the new client site I am building.

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey