279 comments found.
Hello, will the theme get updates?
Hi
Thank you for using our theme. Yes, we are working to fix some issue of the theme and will apply the new version to the Market soon
Thanks
Hello,
I’d like to hide the social network sharing buttons on the top left of each blog post. How can I do this?
Thank you in advance for your help. My best regards,
Mickaël
Hi
Thank you for using our theme. We see that the support time of your license is already expired, can you please renew the license and send us the WP admin then our support team can help?
I try this code, but didn’t work, can you help me, please ?
.share-label li a { display: none; }
Hi
Can you please renew the support time then our support team can help you?
Thanks
No, sorry. I’m not going to renew the support just for that, 40 bucks just for a little bit of code. Thanks anyway…
For those who are interested, here is a little CSS code to hide the social network sharing buttons on the top left of each blog post. However, I didn’t manage to hide the grey bar behind, nor the little pink square that appears when the page loads.
.share-label { display: none; }
.close-icon { display: none; }
Hi
Can you send us a link to the issue so that we can help?
Thanks
#share-menu-btn{display: none;}Thanks
It works ! Thank you very much !
Hi, it seems that your theme has a javascript error (see capture or attached link: https://imgur.com/a/YBO8Edg which prevents the execution of the plugin script “Epic News Elements ” (News, magazine, blog elements for WPBakery Page Builder and Elementor plugin) Please correct this bug so that I can take full advantage of your theme. If the error cannot be fixed, I will ask you for a refund of the theme because I cannot use it as I want. thanks for your understanding Best regards, NR
Hi
Can you please send us the WP admin and SFTP so that we can take a look at the issue and help you to fix it?
Please note that the theme doesn’t support for WPBakery or Elementor plugin, so you can’t load the modules of the theme by these pagebuidlers
Thanks
Do you guys provide full customisation if I buy the theme?
We have replied your email. Please check it
Thanks
I’m having problems with the homepage modules disappearing which is only happening with the assigned “homepage”. There are other versions of “homepage” as a template still working. This is the 2nd time this has happened in the last week. The first time I thought it was a mistake i made. I tried to deactivate plugins but nothing helped. I had to rebuild the homepage with the modules and was fine until someone told me today the homepage was blank. When i click to edit, the modules i had previously assigned arent there anymore as if I’m starting with a fresh homepage. What is going on?
I’m seeing the module section blank and below on the page I am seeing “custom fields” with all the module names in there. https://imgur.com/Y4KwVCu https://imgur.com/ZjC2Brz
Do you remmeber what you did before the problem come? Please renew the support time, then our theme can help to take a look and fix the issue
THanks
The only thing I changed was the layout of the site. For some odd reason the Homepage (front page) keeps deleting itself. I rebuilt the page and set it as the homepage. It’s fine for a day or 2 and then it goes blank. This is the third time it has happened.
Thank you. Could you please send us the WP admin + sftp access so that we can take a look at the issue?
Thanks
Hi im using the bkgrid module. How can i hide/remove the dates in the top right corner of each image in the grid slider. Screenshot here: https://imgur.com/a/c4UFxDa
Hi
Thank you for your question, we see that the support time of your license is already expired, could you please renew it then our support team can help?
Thanks
you’re going to charge me $40.00 for some css code? I am not asking to fix anything on my back end. This already should be an option in the theme.
Hi
Thank you for your reply. This is the fee for 6 months support service, it’s not just some css code that you meant.
ALSO, getting this error: Your theme (Kami) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce.
Hi
Thank you for using our theme.
That is just a notification, not an error. So please just ignore this kind of message
If you see any error with Woocommerce while using the theme, you can let us know and we’re happy to help
Thank you
Hi, has this theme been updated recently this year? i dont see anything in the changelog.
thanks
Please can you contact me with this email?, let’s talk business. awesomegraphicsdesign@gmail.com
Already sent
Will there be updates released to make Kami compatible with PHP 7.2 and 7.3? When I try to move up to 7.3 I get multiple error messages at the top of every page. At 7.2 I get just one: Warning: sizeof(): Parameter must be an array or an object that implements Countable in /homepages/26/d643846869/htdocs/clickandbuilds/xxxxxxxxxxx/wp-content/themes/kami/library/core.php on line 65 ..... I’d love to know if an upgrade to Kami is coming, and whether or not an update would fix this issue.
Hi
Thank you for letting us know this. We will check and will update to fix this issue soon
Thanks
Hello, I just updated Kami, as well as my wordpress version and moved to php 7.3, but I still can’t seem to get rid of this one error message: Warning: sizeof(): Parameter must be an array or an object that implements Countable in /homepages/26/d643846869/htdocs/clickandbuilds/xxxxxxxxxxxxx/wp-content/themes/kami/library/core.php on line 65 ... would you be able to tell me if this is a problem with the theme or my individual setup, and do I need to purchase extended support to get this fixed?
Hi
Thank you for using our theme, ya please renew the support time, then send us the WP admin so that we can take a look to help you fix it
Thanks
This theme supports the newest Wordpress version (5.2.3) or it’s only until 4.9.x?
Hi
The theme supports the newest version, you can feel free to use it on WordPress latest version
Thanks
Hello, I’d like to use a gallery post format as in your live preview. Could you please explain to me how i could get this result ?: http://preview.themeforest.net/item/kami-creative-magazine-and-blog-wordpress-theme/full_screen_preview/9229249?_ga=2.6164275.1866231550.1551264145-1076747078.1550756335 Thank you
Love Kami theme by the way
Hi
It looks like the support time of your license has been expired, can you please renew it, then send us the WP admin? We’ll do some example for your reference
Thanks
Hi team, When i try to build my homepage, i don’t have the display of the homepage builder with layout section. Could you help me to have the pagebuilder please ? Thanks
Hi
Please install the Classic Editor to use the theme normally, we’re working to make the theme compatible with Gutenberg soon
Thanks
Hello
I have updated wordpress to version 5.2 and the Kami theme to the latest version available on 19 June 18. As a result of the introduction of block content generation in WP, I have serious problems using the page builder of the theme. I can not create the contents of a new page nor edit an existing one. As soon as I tried to update one of these existing pages it disappeared. Here you can see https://network.fourexcellences.com. How can I do?
Thanks for the attention
Hi
Please try to install the Classic Editor plugin and check again.
We’re working to update the theme in order to the theme can work properly with Gutenberg
Thanks
Thanks for the reply, I solved with the Disable Gutenberg plugin.
I would also like to mention that some modules of the builder, especially “BK1 | and 2m side”, do not handle the responsive images well keeping them grainy even if they are not, can you fix this bug? Here is the address of our site www.fourexcellences.com so you can evaluate what I said by seeing the images in the responsive version. I replaced that module with “BK1 | and list side” to reduce the problem. Thanks for the attention.
Hi
It’s not a bug, but we can help to change the image quality. But firstly, the support time of your license is already expired long time ago, so please renew it, then send us the FTP access, we’ll help to customize the code soon
Thanks
Hello, how can I add a source from Google source, in the current ones there is not the one I need.
Hi
Do you mean the Google Analytics code? You can add it to the header.php file, above </head>
Thanks
Hello, my problem is with Google Font there is no Google Fonts “BEBAS” in the list.
Hi
Thank you for using our theme, could you please send us the WP admin + FTP access so that we can help to check?
Thanks
KAMI is so cool.
I have a question that I cannot change my homepage layout to be like 1,2,3 and 4 homepage layout in demo. Could you tell me how to set it up in my blogs?
Thanks
Hi
Thank you very much for using our theme.
There is a xml file in the theme package file that you downloaded from themeforest, you can import it to have these demos.
After import process. To edit the pages, please go to the pages tab, then select the home page you would like to customize. The pagebuilder should be shown then
We’re offering our installation service, if you’re interest, you can email us in details what you need, then we’ll estimate the price soon
Thank you
Thanks a lot!
Enjoying this theme from past 2 years. Excellent theme.
One problem, how do I find shortcodes to use in the post?
Hi
You can check the documentation, please copy and paste the shortcode to your content editor, then replace your content.
P/S: the support time was expired from your license, so we do hope you could renew it soon
Thanks
Hello, I have installed this template theme, but when I use it, the slide photos turn out to be huge and I can not find a way to make them look normal. Could you please help me? This is my website: www.estoestour.com My email is poloroa@gmail.com
Hi
Could you please install Regenerate Thumbnail plugin, then run it and try again?
Thanks
Hi, Has the bar above header widget area? Regards
Hi
It looks like you have not purchased this item yet, could you purchase a license, then send us the WP admin so that we can help to check?
Thanks
hi, i like the theme and want to see the user end side of it. is that possible? thanks
Hi
Thank you very much for your interest in our theme. Can you let us know your email address? We’ll send you some screenshots of the Admin panel soon
Thanks