Support is great!
17 Reviews
Respond super fast and trying their best to solve whatever issues I had addressed.
I have never experienced worst customer support. I have been waiting over 4 days for a response then they will ask a question that is already answered which will cost another several days. This has been a terrible experience and client is glued to this theme... not fun explaining how customer support does not exist. So frustrating.
Author response
Hi @rbex6723e,
We're sorry for your experience with our theme and support team, but we believe that there's been a misunderstanding.
We usually don't work at the weekend, and that's the only reason why the support team couldn't answer your ticket, but today, we're seeing that the support team has already helped you to solve all the issues you were having, so please let us know if you still need help with anything.
Kind Regards
Replies after 2 days every time ask them about issues.
Awesome theme!
Great support!
by Raize 2 years ago
Love this theme so much, it was a breeze to work with, and the quality is top notch
Beautiful theme that's very extensible, and comes with amazing support.
by mreg1 2 years ago
The theme is awesome, well designed and easy to customize and the support is always helpful. Great choice!
by ByJo 2 years ago
Kaon theme did it!
Just an incredible theme to work with, one (or maybe the only one) of the best themes out there regarding flexibility, customizability, and cleanliness of design and code!
The design options and features available are overwhelming and exciting at the same time. No need for Elementor Pro!
The support is very quick and they will go the extra mile to make sure you’re satisfied and everything works perfectly.
This is by far the best theme I’ve come across Themeforest. Looking forward to upcoming updates! Wish you many sales.
Kaon is a gentle gigantic gamechanger.
While a workhorse - providing a full stack custom web-builder, including header/footer + modals – it is also blazing fast, and it leaves no wishes in aesthetics.
Basically this is Elementor-pro-plus as a theme – fueled with style confident elements/templates from the start and all the way. The module/theme-packs are first grade and super flexible and they provide everything one can wish for in polished clear/minimal design.
And everything else can be built with ease, with all the luxury of a front-page drag'n'drop builder - just made a little better ;-)
I have yet to find another favorite theme of mine that cannot be emulated with Kaon. Even better: everything can be extended with everything else. so go and fuse your 2 or 3 favorite themes in one! :-)
Go to the Neurontheme webseite, or the documentation (incl. video!) and you´ll see: this is not only a gem theme – but feels like a WP-ecosystem just being loaded...
... oh, and support / communication culture is stellar also ;-)
Great looking Theme and beautiful easy demo imports (that come with images) and amazing Elementor based page design flexibility!
Beautiful theme with so many great features!
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