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394 comments found.

Hi, I just tried to signup to your support forum/website, but got the following error when I tried just now:

“The Item Purchase Code you’ve entered is already registered by another user. Please re-enter.”

Can you please resolve this for me, or advise of an email address that I can send further details to you in order to verify my purchase.


Sure thing. We’re very glad to look into this and get your support account up and running right away.

Kindly shoot us an email with the item purchase code along with the desired username/email address:

email us at:

Thank you

Your “full width” template looks like its really just to the width of .container. Is there a page where .container goes to the full size of the device?

Thank you so much for your interest in the Karma template :)

There is currently only the full-width template which spans the width of the container and not the browser window.

Hello there. I am considering to buy this Karma theme. My question is… if I buy this particular theme. Can your support team guide me step-by-step on how to install and run the theme properly on my localhost computer?


Second question will be… if I bought this Karma theme, can I do my development on localhost first, and decide to license it to a particular domain at a later time?

Yes, absolutely.

Please help me remove the cub3r logo from the 3d slider!


Sure thing my friend. We’re looking into the solution and we’ll respond back as soon as we have more details.

Thank you :)

I have a question, if this template is compatible with newest version of WordPress? Thank you for your response.

Hi There,

Yes Karma is compatible with the latest version of Wordpress.

This however is the HTML/CSS version of the Karma template. For Wordpress version kindly visit this link:

Thanks so much :)

Thank you very much for your quick reply

Hi I am still having problems with this website on iphone and ipad. The menu is still jumbled is there a fix for this:

I have attached a photo in the other forum.

Is Kompozer software a good one to work with Karma template? or I need another one?

Hi There,

We’re very happy to provide some guidance.

We’ve not worked with the Kompozer software however it looks like fairly good software for editing Karma HTML theme.

Generally our Karma-HTML users simply build their website by directly editing the HTML code in the Text-Editor of their choice (ie. SublimeText, Dreamweaver, etc)

For an advanced and much more “point and click solution” we highly recommend checking out our Karma Wordpress Theme. It’s built on the Wordpress platform which provides a powerful and easy-to-use admin panel with no coding required:

We hope these details are helpful.

Thank you :)

Hi, what happens with Karma WordPress Theme?

“Item No Longer Available”


Hi There,

Sincere apologies for this my friend.

There was a server-bug on the Envato Marketplace and the Karma Theme was temporary off the site for a few days.

Everything is back to normal and Karma is up and running strong as ever.

Thank you :)

Hi. I Buyed the product but when I openned the zip file says that is corrupted.

Hi There,

Thank you so much for purchasing the Karna theme.

The ZIP file opens nicely on our end so there can be a small number of items causing the error.

Here’s some recommendations:

  • Re-download the files from ThemeForest
  • Re-start your computer
  • Download/install/use a 3rd-party ZIP extraction program such as WinRAR or WinZIP. We love Winrar:

Thank you :)

The last update for this theme was approximately 8 months ago and its browser compatibility is a bit dated, yet the equivalent Wordpress version was updated quite recently.

Is development of this theme ongoing or has it been abandoned? If still ongoing, when is the next planned update and does a purchase now provide access to future versions in perpetuity?

Hi There my friend,

We’ve got a “Karma 4.0 – HTML” in the works which is an almost entirely re-vamped version of this template. HTML + CSS significantly modified to be more future-proof and utilizing greater CSS3 techniques, etc.

We will launch this version before the end of the work week.

Thank you :)

Hey TrueThemes, Love your work. I’m a big fan. Looking forward to the release of Karma HTML 4.0. Any timelines for that? Thanks, D-L

Hey D-L,

So sorry we’ve been out of action my friend. I believe we’ve let you know the details in previous comment but just in case we’ve let you know what’s up down below.

Karma 4.0 (HTML) is very close to final and no reason we shouldn’t have it launched before the end of the work week.

Thanks so much for your continued support and we look forward to serving you on more projects in the future.

......I’ve recently returned home from hospital and the comments section was left unattended during my absence.

Our HelpDesk and support team have been fully active during this downtime and we have put processes in place so that this type of thing will never happen in future. It’s truly completely out of character for our company and it’s our sincerest apologies for this delay.

Thanks for the reply and glad to hear you are back safe from hospital. Hope you are fully recovered soon. I look forward to the upcoming release :)

Thanks D-L!

We’re Blessed to be working with you my friend.

I love this template but am anxiously looking forward to the updated Karma 4.0 – HTML version. Please let us know when we can expect that to be released.

Just noticed the update is now available for download. Thank you so much!

You’re very welcome :)

Please see our comment below to dljoseph for full details on the status of the updates.


Just confirmed, new files are posted and available for download. Cheers :)

Nice one, guys! Can’t find the part of the documentation that shows how to enable the sticky header… I’m sure it must be as simple as adding a class to the header… perhaps I’ll inspect your demo site with firebug…

submitted a ticket in the support area :) thanks.

Hi D-L,

Apologies for any confusion here.

We received confirmation yesterday from Envato that the updated files have been approved and posted, however it seems they did not post the new files.

We’ve re-submitted the 4.0 files and we’re just waiting on the new confirmation.

You should receive an email notification when new files are posted.

Thank you :)

Just confirmed, new files are posted and available for download. Cheers :)

Nice Job Guys I love your stuff so much i bought both…any updates on the pipe for sterling?

Thank you so much my friend! :)

We’ve recently launched an update for Sterling Wordpress. More details can be found here:

We’ve got some new products in the works so no major updates planned updates at this time.

We greatly appreciate your support!

Cheers :)

Hello. Do you happen to have documentation ready to go on the recommended procedure for upgrading to 4.0 (HTML)? The knowledge base only contains the procedure for upgrading to 3.0. Thanks much!

Wonderful! Thank you so much. Well done!

Your instructions worked like a champ. Thank you again for updating the documentation.

Awesome! So happy to hear it :)

:bigsmile: :bigsmile: :bigsmile: Excellent!!! A MUST HAVE!!! GREAT DOCUMENTATION! GREAT SUPPORT! :bigsmile: :bigsmile: :bigsmile:

Thanks so much for the kind feedback :)

I purchased Karma – Responsive Clean Website Template, but not auto play slider on home screen.

Your Demo also not auto play.

How to make auto play for slide show.

Sure thing my friend. Here’s an article from our HelpDesk outlining the instructions:

For any future support requests kindly use the links below to utilize our TrueThemes HelpDesk so that we may serve you in the most timely and efficient manner.

Thank you :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Hi Everyone, :)

We’re very excited to continually provide an excellent product with superb customer service to all of our users. If you have any pre-sales questions please post them here in the item comments and our team will answer them promptly.

If you’ve already purchased Karma and need assistance please sign-up at our TrueThemes HelpDesk to use our ticketing system and other detailed support resources.



Thank you, we look forward to serving you!


Considering purchase. Your support video does not yet cover the latest version 4 of Karma HTML….. Question: Can the drop down menu that is activated while scrolling be eliminated?


Thank you much for your interest in the Karma theme.

As per your questions:

1. Yes the top menu that appears when scrolling can easily be disabled by removing one line of JavaScript code.

2. The videos provide an overview about our recommended way for building out an HTML template. Since HTML templates require working with code we have not provided detailed explanation for various elements, as it’s suggested that one is comfortable editing and modifying HTML + CSS code.

The documentation included with the template provides various details one might need for version 4.0 (class names, layout templates, etc)

If looking for a more point-and-click solution which requires no coding at all please feel free to check out the Karma Wordpress Theme:

Please let us know if anything else at all we can assist with.

Thank you :)

Hello, I have a client who acquired your template around 2011, so the current version wasn’t ‘responsive’ yet, how can i get an extended license or complement in order to make the version of the template responsive?

Do you send us the files or do we have to make a payment? If paying is the option, can i buy it or my client has to do it with his account?

Thanks a lot! :D

Hi There,

Upgrading the HTML version from 2011 to current version will be very difficult to do as many of the site’s HTML structure and code have changed since 2011.

The simplest method will be to use the brand new version of the theme and add in the content into the new theme.

Customer receives free updates for life so they can simply log into account here on ThemeForest and download the most recent files right from within their ‘Downloads’ section here on ThemeForest.

Hope these details are helpful. Thank you :)

Thanks, i’ll check the files and if i have a doubt i’ll contact you. ;D