TrueThemes

TrueThemes supports this item

Supported

This author's response time can be up to 1 business day.

4466 comments found.

Innovata

Innovata Purchased

Hello, I want to update to version 4.9.1. Right now I’m using version 4.1. Do I lose anything when I update to the latest version?

Thanks in advance!

Hi Innovata,

Thanks for your query.

You may take a look at the steps illustrated in the link below to update your theme successfully without losing any configurations.

https://help.truethemes.net/knowledge-base/how-do-i-update-my-theme-to-the-latest-version/

Please also ensure that you have the child theme for the Karma Theme currently installed and activated as this will automatically inherit the configurations from the parent theme.

Please download the latest version of the Child Theme from your Envato Account in the Downloads section using the “All files and Documentation” option from the Downloads dropdown options as illustrated in the link below.

http://www.awesomescreenshot.com/image/2189051/035b8a4fbd600207c122e6b3f5537d0e

Thanks

:) I’m interested in your theme, I think it’s an amazing job. I use this fantastic plugin https://codecanyon.net/item/formeditor-pro-wordpress-form-builder/20095603?s_rank=1 and would like to know if it will work for your theme. :)

Hi JInglo,

Thanks for your query and interest in using the Karma Theme.

I have not had the chance to test this plugin with the Karma Theme but if this plugin is coded using WordPress standards then it should work nicely with the Karma Theme.

The Karma Theme comes with a built in form builder but I would suggest that you disable it by going to Appearance>Site Options>Forms from your WordPress Dashboard if you plan on using this plugin to avoid any possible conflicts.

Please let me know if there are any more questions I may answer for you

Thanks

jfj747

jfj747 Purchased

Hi – is it possible to increase the number of images in a lightbox gallery? Right now it’s set at 5. I have found a link here (your website) that would explain adding more images to a gallery but the link is broken.

jfj747

jfj747 Purchased

Hi – you can ignore my previous post as it was just a case of editing the following files: 1. custom-metaboxes.php 2. Filterable Gallery Page Template.php I can now add as many images to the gallery as I like  Thanks anyway and keep up the good work it’s an awesome theme.

Hi jfj747,

I am happy to hear that you were able to accomplish this request.

Cheers!

We purchased this theme from you some time ago and we are at version 3.0.3. Can we simply upgrade it to the latest version or would you expect we would have problems with such a jump?

Thank you so much for your detailed response!

Just a quick follow up. We did the update and found that the problem we were having with a plugin is still there. We had already narrowed it down to Karma by removing all plugins but I was hopeful that the newer version of Karma would work with this plugin but it does not. When we changed the theme to anything other than Karma the plugin works again.

In case you are interested the plugin is Map List Pro from Code Canyon (https://codecanyon.net/item/map-list-pro-google-maps-location-directories/2620196) and the errors seem to be related to the editor which, when used with Karma, fails to completely load, won’t allow switching between Visual and Text, etc.

If we use this plugin I guess we will have to change to a theme other than Karma. Thanks again for your help.

Hi LeatherwingStudios,

Thanks for your reply.

I am sorry to hear that there are experiencing compatibility issues with the Karma Theme and this plugin.

I will refer this over to the development team to see if there is a chance for compatibility in future versions of the Karma Theme.

Please let me know if there are any more questions that I can answer for you.

jfj747

jfj747 Purchased

why are none of the links on your website not working? here is another link that don’t work: https://support.truethemes.net/?knowledgebase=gallery-lightbox-remove-twitter-facebook-links

Hi jfj74,

Thanks for your query.

The link to the support site you are using is incorrect.

Here is the correct link:

https://help.truethemes.net/knowledge-base/gallery-lightboximage-lightbox-shortcode-remove-twitter-facebook-links/

Please let me know if there are any more questions I may answer for you.

Thanks

jfj747

jfj747 Purchased

Thanks for your help with this – you guys ROCK!

Hello – it says the theme is currently compatible with WordPress 4.7 – will this work with 4.8?

Thanks!

James

Hi James,

Yes, the latest version of the Karma Theme is compatible with WordPress 4.8

Please let me know if there are any more questions I may answer for you

Cheers

Thanks for the swift reply!

by
by
by
by
by
by