TrueThemes

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4435 comments found.

Choueiry

Choueiry Purchased

Hello. I added Latest posts to a widget. However the thumbnails are not showing like your demo. What am I missing?

Edit: Nevermind, read the documentation and tried out shortcodes.

Hi there,

We are happy to hear that you were able to get this issue resolved

Please let me know if there are any more questions I may answer for you Thank you :)

Ace47

Ace47 Purchased

Thanks for fixing the null issues with menu but now there is an issue when I use smartphone the menu is not aligned. It seemed to be default to the right.

Hi Ace,

Thanks for your query.

May I kindly ask you to please submit a ticket using the link below so our Support Team can investigate, troubleshoot and provide a resolution to this issue you are experiencing?

https://help.truethemes.net

Thank you :)

Just upgraded to Version 4.8.9 and now my custom sidebar on the right has disappeared. Any idea what the problem could be? tidewaterstriders.com

Hi Steve,

Thanks for your query.

Please submit a ticket using the link below and our Support Team will be delighted to help.

https://help.truethemes.net

Thank you :)

Presley

Presley Purchased

There’s a bug in the Karma Builder plugin for separators. karma_builder.php lines 8375, 8381, 8393, 8397 all have the $custom_css_class variable formatted incorrectly. It shows up on the frontend as “ ” no matter what. Removing the brackets and escaping the variable name properly fixes this.

Presley

Presley Purchased

It seems the HTML was removed above. It shows up as “{$custom_css_class}” no matter what.

Hi Presley,

Thanks for pointing this out to us, we will escalate this to the development team so they can investigate and make the necessary corrections.

Please let me know if there are any more questions I may answer for you :)

Cheers!

Hi – Very interested in purchasing this theme. is there an option to add a search function to the menu/header? Thx!

Hey Fusionpoint,

Sure, this is possible with Custom CSS Code, please open a support ticket and the we will keep an eye out for it.

Cheers

Thanks! Just submitted a ticket.

We have just responded to your ticket

beknikci

beknikci Purchased

Hello, I have just bought the template. Isn´t the visuall composer license in the template? Do I have to buy it seperatly?

Hi There,

Yes Visual Composer is bundled freely with the Karma Theme and requires no additional purchases to be made.

Please note that since the plugin is bundled as part of a theme, it comes with an Envato “In-Stock License” which does not include an Item Purchase Code. A purchase code is not required and the plugin is fully functional without it. Purchase code is only required if you wish to receive support from the developer and/or automatic plugin updates to the dashboard.

Thank you :)

beknikci

beknikci Purchased

wow thanks a lot. Thank you.

Hi Team Why doesn’t jQuery FlexSlider (flexslider.css) work well with the template I have imported it using (@import url(“flexslider.css”)) in stylesheet But it didn’t work with me.. can you please help me thanx in advance

Hi Tajuriwalid,

Thanks for your query.

Please submit a ticket using the link below and our support team will be happy to assist you with this request.

https://help.truethemes.net

Thank you :)

thank you for reply ..Cheers

Hi

I’ve just updated my clients website with the new theme update. But now the child theme is not responsive anymore. I activated the Karma parent and it works fine ( website is responsive).

Anything I can do to fix the problem and make the child theme responsive again?

Kind regards

Hi there,

Thanks for your query.

The latest version of the Karma Theme 4.8.8 through to Karma 4.8.9 requires the child theme to be updated to the latest version of Karma Child version 1.1 in order for the theme to function accordingly.

Please download the latest version of the Child Theme from your Envato Account in the Downloads section using the “All files and Documentation” option from the Downloads dropdown options as illustrated in the link below.

http://www.awesomescreenshot.com/image/2189051/035b8a4fbd600207c122e6b3f5537d0e

If you have entered custom styling to the child theme, please copy them to a temporary notepad or similar and then update the child theme files.

After you have updated the child theme files, you may then re-add your custom styling as required.

PLEASE NOTE: It is recommended that you conduct a backup of your website in the event you need to rollback to this previous version in the event of any unwanted changes.

We recommend using the All In One WP Migration plugin which is available from the plugins repository from your WordPress Dashboard.

Once installed please navigate to All In One WP Migration>Export, Click on the Menu Burger Icon to reveal the dropdown and then click on File.

The backup process will begin automatically

If you have any further issues, please open a support ticket from the link below and our support team will be happy to help.

https://help.truethemes.net

Thank you :)

Hi

Child theme is responsive again. Thank you!!

Hi there,

We are happy to hear your child theme responsive issue has been resolved.

Please let me know if there are any more questions I may answer for you.

Cheers

Hi, I am inserting a short code for a form that I created in Quform and it’s not working. If I use a “text block” and insert the code I see opening and closing “raw” brackets when viewing the page. Please advise. Thanks

Hi there,

Thanks for your query.

I noticed that your support subscription has expired. You can extend your support right from within the ‘Downloads’ section of your Dashboard here on ThemeForest.

After you have done so, please submit a ticket using the link below and our Support Team will be delighted to help with this issue.

https://help.truethemes.net

Thank you :)

Is the Karma Builder plugin PHP7 compatible???

Hi Chuck,

Yes, the Karma Builder plugin is compatible with PHP 7

Please let me know if there are any more questions I may answer for you :)

Cheers

seanr88

seanr88 Purchased

I have been using Karma for a year and it is fantastic. Especially the visual composer. When I first started using it, the visual composer included certain templates i could pick and choose from to make the design process very easy. Since the update to visual composer 5.1, these template options no longer exist and it is not possible for me to recreate certain sections of my site with it anymore.

My entire homepage used the templates but any new page I create won’t look half as good now.

v5.1 of visual composer seems to have a new template library. But when you try to access it, it says “Visual Composer Template Library downloads are available for activated versions only. Activate Visual Composer direct license to access Template Library and receive other benefits.”

Is it possible to access these templates with the bundled version?

Hi There,

Thanks so much for your kind words!

The Template Library supplied by Visual Composer seems to have gotten an update which requires the plugin to be Activated in order to access their content. We tested this on the previous versions of the plugin and the result is the same – activation is required for access to their Template Library. This is unfortunate and there’s unfortunately nothing we can do on our end to resolve this. Purchasing a Visual Composer will be the only way to access their templates.

Please let us know if there’s anything else we can do to help.

Thank you :)

I want to use the same slider, like your demo theme. The slider with the Imac, Macbook, Ipad and Iphone where can i find this slider? Regards, Anthony

Hi Anthony,

Thanks for your query.

You may gain access to the Layer Slider Demo Slides by choosing the “All Themes and Documentation” download option for the Karma Theme within your Downloads Dashboard.

Once that file is downloaded, you may extract the contents of this folder and then navigate to the Demo Content which will present you with the revolution-slider and layer-slider zip files.

You will be required to extract the contents of these folders as well and then you may simply import each of the slides with the Slider Revolution and Layer Slider plugins respectively and then edit the slides to your liking.

Please let me know if there are any more questions I may answer for you.

Thank you :)

meltme

meltme Purchased

Hello. I am getting a ‘Page Not Found” error instead of the list of Shortcodes. Please help. Thanks.

Hi MeltMe,

Thanks for your query.

May I kindly ask you to submit a ticket using the link below and our Support Team will be delighted to help.

https://help.truethemes.net

Thank you :)

meltme

meltme Purchased

Hello. I am getting a “Page Not Found” when I open the Shortcodes panel. Help?!?

Please see our response above

Hi, I finally installed the Theme and the demo content. I don’t see the revolution slider that is in your demo…where do I find it? Thanks!

Hi Thanks for your reply! I have one more question…is Essential Grid WordPress Plugin compatible with KARMA? (It’s the same people that created Revolution Slider.)

Hi there,

Yes it is, we have many customers you use the Essential Grid plugin with the Karma Theme.

Please let me know if there are any more questions I may answer for you :)

Cheers!

Awesome! Thank for responding so quickly. Best Regards! :)

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