4598 comments found.
Hi there, I just downloaded the latest full .zip but when installed (v 4.9.8) – I get the message there is an update 4.9.10. Which is not on this page or in the changelog. Is this interfering with some other theme on the repository? I couldn’t find w.org/themes/karma, but I wonder where that version info comes form…
Greetings
Hi there,
You could update the theme via dashboard Appearance/Themes.
The last version is 4.9.10.
Kind Regards,
Nick
Good morning. A few questions on the WP 5.0 Gutenberg release. How will it affect the Karma theme? Will the visual composer plugin be impacted? Any other plugins, or template changes which will need to happen that could be impacted by the release? Thanks.
Hi there,
Our theme will be fully compatible with WP 5.0. Even if it caused some issues we would fix it asap.
Kind Regards,
Nick
Hi there, Scratch that, I found the option in the General section when I saw the code in custom-main.js. Thanks! Issue solved.
Great!:)
I do have 1 other issue and a question… with the latest version and I see others had them months ago too. I know support has ended, but this must be for each user so … 1) retina.js trowing 404 on all 2x images. What is the solution to this? 2) scrollwatch.js is logging al the positions of scrolling and I wonder what that is/why it’s needed.
Hi there,
It would be difficult to assess the situation via the comments section. Can I please request you to prolong your support license and contact our support team to check this further?
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Karma – Responsive WordPress Theme Support
Thank You,
Nick
Hi there I opened a ticket last week and have not heard back from you- my web site has stopped being mobile responsive… i need to hear from you about how to fix this please, as my client is getting uneasy about how long this is taking and i have no idea where to begin to fix it…
Hey There,
Your ticket was answered 6 days ago. Make sure to check your ticket activity inside your email.
All the best!
Nick
I am not receiving emails? I got this one from envato but nothing from you. where do I go to check replies?
AH FOUND IT
Glad to hear it:)
Hello there, I have sent 2 tickets through your support system, and neither of them show as active support tickets. I haven’t received any email confirmation. I have an urgent issue. I’ve updated my client’s Karma theme to your latest version. Afterwards, I have had a handful of issues that don’t seem to be an easy resolve:
1. Images will not show up in image frames, no matter what I’ve tried. I used the shortcode directly. I’ve also tried to enable visual composer with your karma builder and add image frames that way. The images work as I’m able to open the link in another browser window without any trouble. Yet, I keep getting a spinning icon in the frames.
2. Left Nav page template is no longer pulling the sub-pages into the menu. It was working perfectly before the update and now there is nothing I try that will get it to work.
I have given you admin access in the 1st ticket I submitted if needed. Please do let me know what can be done to solve these issues.
Thank you, J
Also – the child theme’s style sheet was not being used as I was trying to make changes to the logo, and it was still pulling the parent theme’s style sheet. So, I reinstalled both karma and karma child theme. I used both themes directly from your download package. I even used your tutorial thinking that you may have a different than average way of handling child themes. I used this tutorial: https://wp.themedemo.co/help-truethemes/knowledge-base/child-themes-explained/
Same issues exist. AND, the all widgets have been deleted. Wordpress widgets should not delete upon theme changes.
Please see my original ticket for admin access if necessary. I will need a conclusion on these issues quickly as my client awaits. Thank you.
Hi jules150,
How are you today? Hope you are doing well.
I am grateful that you took the time to write to us.
As for your question:
I checked the mail but we did not have the emails from you. Please create the new ticket using the link which you can see below and we will check the reason of issue on your side and try to find the best solution.
Click Here To Get Karma – Responsive WordPress Theme Support
Thank You, Lidia
Hello, Lidia, I just emailed using the link CONTACT AUTHOR on the link you sent above. I am disappointed that the registered support area https://wp.themedemo.co/help-truethemes/contact/tickets/ does not work. I sent 2 tickets that way. Both times I received a message that the tickets have been received and someone will be in contact soon. I’ve sent requests for help 4 times now, and still no help.
Hi jules150,
We received your ticket 13 min ago. We will check the reason of issue on your side and try to find the best solution. When the result will be ready we will inform you immediately.
Thank You, Lidia
Hi, does your theme support custom widgets in the header? An example in the attachment. https://wmpics.pics/di-ZAJF.jpg
I need custom widget areas:
Custom widgets after Navigation, Custom widgets after Logo, Custom wİdgets before Logo, Custom widgets Topsection Left, Custom widgets Topsection Right.
Hi,
Currently this is not part of the Karma – Responsive WordPress Theme theme but are always open to user suggestions for adding new features to the theme. If you have any feature requests, recommendations or ideas we kindly ask that you email this to support@wpcopilot.io and title your email > ‘Feature Request’. This allows our team to have a list of the most popular requests for future development. We value everyone’s opinion and continue to improve Karma – Responsive WordPress Theme with your help!
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you.
Click Here To Get Karma – Responsive WordPress Theme Support
We look forward to helping you!
Thank You,
Nick
Hi, I have a problem with the automatic theme update. Its stuck at 4.9.2. I contacted the support on https://help.truethemes.net/ one month ago but got no reply. I just sent the form again. Can you please help me?
Hello there,
Thank you for your comment, due to server migration, you should download the latest version from the ThemeForest and update it via FTP. Next updates will be available via Dashboard.
Kindly Regards!
Thank you. Now it works.
Hi nolose42,
Should you need help in the future, please do contact us directly, as our support team will be very happy to assist you personally with anything you need.
Thank You,Lidia
Hi Karma team,
Thx fort this great theme.
Where are the 4.10.0 Changelog please ?
Cheers, Bruno
Hi Brumel,
In the last update, we did the theme compatibility with new version PHP.
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Karma – Responsive WordPress Theme Support
Thank You, Lidia
Hello, just updated to 4.10.0. all my menus are screwed up. Instead of showing horizontally as I had them originally, now they show vertically, on the left hand side of the page… How to revert back to previous version?
Hi Magh,
It would be difficult to assess the situation via the comments section. Can I please request you to contact our support team to check this further?
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Karma – Responsive WordPress Theme Support
Thank You, Lidia
Hi,
I have been using your template for quite a while.
How can I handle the 5.0 Wordpress upgrade so as to keep using Visual Composer, which I got from you, rather than Guttenberg? I have seen on the VC page that you have a solution for Premium clients.
Could you please advise?
Best wishes, maciej
Dear Maciej,
How are you today? I hope you all are well.
I am grateful that you took the time to write to us.
As for your question:
Yes, you can continue to use the Visual Composer plugin with new version of the WordPress.
Best regars,
Lidia
Hi – do you have a link to the Support Videos for Karma WP. The link I have below does not work?
https://vimeo.com/truethemes/portfoliosHi DaveRoseberry,
How are you today? I hope you all are well.
I am grateful that you took the time to write to us.
As for your question:
Please, open the videos here: screenshot
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Karma – Responsive WordPress Theme Support
Thank You, Lidia
Hi, Can you please update your page and themeforest version as you are still updating your theme, but don’t update it here nor change the changelog – please do.
Hi Wijnhandel750ml,
How are you today? Hope you are doing well.
I am grateful that you took the time to write to us.
As for your question:
Thank you for your notice. We will check this question. We are always looking for ways to better our service, and your feedback is an invaluable part of that process.
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Karma – Responsive WordPress Theme Support
Thank You, Lidia
Where can I find documentation regarding adding the CAPTCHA/Re-Captcha forms feature please
Hi DaveRoseberry,
It would be difficult to assess the situation via the comments section. Can I please request you to contact our support team to check this further?
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Karma – Responsive WordPress Theme Support
Thank You, Lidia
If you are looking for template you can really customize – this is the one! Great template and great support! Good job!
Hi skoz,
Thank you a lot for your kind words. Our support team always glad to help our customers.
We are always looking for ways to better our service, and your feedback is an invaluable part of that process.
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Karma – Responsive WordPress Theme Support
Thank You, Lidia
Hi Karma TEAM
It’s never possible to get the changelog in time at each update. what is the 4.10.1. changelog please ?
Cheers
Hi Brumel,
We fixed the issue with “Import Demo Data”.
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Karma – Responsive WordPress Theme Support
Thank You, Lidia
Hello. Are you going to publish a new update for the theme? We are waiting. Thanks.
Hi ErcanGUNES,
How are you today? I hope you all are well.
I am grateful that you took the time to write to us.
As for your question:
We preparing the next version of the theme. If everything goes as planned we will do it in the near future. The update will bring a number of big changes that’s why, unfortunately, we do not have any time frames which inform you when it will be done. Therefore it is important to consider a few things before release a new project.
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Karma – Responsive WordPress Theme Support
Thank You, Lidia
Does this theme support WordPress 5.0
Hi kdsfx,
Our theme works correctly with WordPress 5.0. One thing, if you do not want to use the Gutenberg WordPress Editor, you will have to install the “Classic Editor” plugin. Information about it you can find here
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Karma – Responsive WordPress Theme Support
Thank You, Copilot-Support
Will my Wordpress Karma theme 4.9.10 be compatible with the new Worpdress 5.0 update or do I need to update my Karma theme to 4.10.1?
Hi Janeysk,
Our theme works correctly with WordPress 5.0. One thing, if you do not want to use the Gutenberg WordPress Editor, you will have to install the “Classic Editor” plugin. Information about it you can find here
On our side, we have the Version: 4.10.1: screenshot
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Karma – Responsive WordPress Theme Support
Thank You, Lidia
