4612 comments found.
I’ve contact you via email re importing data, but no reply. Please advise why I cant import demo date please. Using lastest version of both theme and WP
Please ignore, seems to be an issue with the hosting provider
Hi DaveRoseberry,
If you will have any questions, please, email us so that we can help you.
Thank You, Yulia
I have a question about your theme. I see all of your design options but do you have pre set templates with demo content? i didn’t see this anywhere
Hi bslevin,
How are you today? Hope you are doing well!
I am grateful that you took the time to write to us.
As for your question:
The demo version of our theme you can look here
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Karma – Responsive WordPress Theme Support
Thank You, Lidia
Hi, Looks like the links to the slider revolution videos are broken. Can you provide the new links please? Here are a couple of links I am referring to: https://vimeopro.com/truethemes/karma-4/video/83691845 https://vimeopro.com/truethemes/karma-4/video/84424139
Hi usadventure,
You can watch karma videos here ==> https://vimeo.com/truethemes/videos
Thank You, Yulia
Can someone tell me where the latest version of the Karma Theme can be found? Your Changelog reads: Latest Version: 4.9.8 —I currently have 4.10.1 installed, so this can’t be correct.
Hi graphicoracle,
How are you today? I hope you all are well.
I am grateful that you took the time to write to us.
As for your question:
We will fix this issue in the theme changelog.
Thank you for taking the time to share this with me!
Also, I want to thank you for bringing this to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process.
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Karma – Responsive WordPress Theme Support
Thank You, Lidia
How to I set a fixed height to image boxes? Right now all of my image boxes are a different height based on the text in the box. Thank you for your help.
Hi usadventure,
How are you today? I hope you all are well.
I am grateful that you took the time to write to us.
As for your question:
Please, send me the URL of your site and provide me with some screenshots about the issues. I will check and explore it on your side.
Or create a support ticket using the link below and our support team will be happy to help you with anything you need.
Click Here To Get Karma – Responsive WordPress Theme Support
Thank You, Lidia
Hi Lidia,
Thank you for your email. Here is an example and you can see the first 2 rows of image boxes have different heights based on the text in the box. https://www.foxstrategy.one/strategy-consulting-servicesThank you for your help.
Hi usadventure,
Thank you for your response.
Regarding your question:
The heigth of the blocks is due with the text which included in these blocks. I can align the heigth for all blocks but the text will display incorectly, please look at the video. I can reduce the size of the text and then it will display well: screenshot.
.true-text-wrap .callout-details-wrap, .true-text-wrap .callout-details-wrap p {
color: #5f5f5f;
font-size: 14px;
line-height: 1.7;
}
.box-2.true-image-box-1.tt_animate_none {
height: 293px !important;
}
Please go to the Admin Panel > Appearance > Customize ==> Additional CSS and add the CSS Code there: http://prntscr.com/lzmd9s http://prntscr.com/lzmdhu http://prntscr.co
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Karma – Responsive WordPress Theme Support
Thank You,Lidia
it works well. Thank you!
Hi usadventure,
Thank you.
If you will have any questions, please, write to us so that we can help you.
Thank You, Yulia
Dear Karma,
After updating the theme the footer is gone with all the settings in it ( images, menu etc…) Now i am trying the find how to get it back but at the support forum there is now information how to create a new one…
www.eipibelettering.nl
Best regards.
Hi brand_zero,
How are you today? I hope you all are well.
I am grateful that you took the time to write to us.
As for your question:
At first, you always have to create the back up of your side before the update. Then you will have the copy of the theme files
Secondly, which version did you have before the update? If it was a very old version, the theme can cause such an issue. You have to always check for updates.
I will be waiting for your response.
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Karma – Responsive WordPress Theme Support
Thank You, Lidia
When I install the demo content, it does not show the demo pictures. In your vimeo video it does not show them as well. Is that correct?
Hi GerritSchroeer,
It would be difficult to assess the situation via the comments section. Can I please request you to contact our support team to check this further?
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Karma – Responsive WordPress Theme Support
Thank You,Lidia
Hi. is it possible to disable karma builder and Visual composer so that we can use elementor page builder instead?
Hi There,
Thanks for reaching out!
Yes, you can disable those plugins, but our policy related to 3rd party plugins is that unless they are integrated into the theme in some way (Visual Composer, Grid, etc) then we are unable to provide support or guarantee compatibility for them. The implementation, customization, and troubleshooting of any issues that may arise would be the responsibility of each customer. Technically speaking, since Karma – Responsive WordPress Theme was developed according to development best practices, any well developed 3rd party plugin should play nicely with Karma – Responsive WordPress Theme, however, due to the virtually limitless nature of things that can and often times do go wrong with software, we can’t support something that we have not first developed or integrated into the theme.
Let us know if you need anything else,
Best regards,
Max
After latest wp update – my blog images are blank? Have sent support request but thought this may be quicker? Thanks
Hi tiameg,
We have received your ticket! Please be sure that we will reply to your request within the shortest terms. As far as I can see, we need to check the issue on your side first.
Thank you for understanding!
Best regards,
Max
Can someone please respond. Got a response but made no sense at all. I need my blog images working asap. Thanks
Hi tiameg,
I am sorry for the misunderstanding! Your issue has been already solved! I have also provided you with a detailed reply in the ticket email
Thanks,
Max
Hi, I’ve been trying through support, but the tickets do not appear to register. Please can you provide some ideas re images that are not appearing? I simply get the image URL, but without the actual image filename on the end of the URL.. the images are present, but do not show.
I’ve checked as much as I can permissions, restored from backups, tried db repairs – but I’m totally stuck! It looks more like a WP / Theme issue as there’s no JS Errors on the page.
Any help or pointers you could give me would be very much appreciated,
Kind Regards,
Paul
Dear Paul,
I can finally see the ticket in our system. From about an hour ago.
We will check your issues within the shortest terms!
Best regards,
Max
Thank you! Anything info I can provide to help, just let me know. I can’t see the ticket on the support site, but as long as you have it that’s great.
You are always welcome!
As far as I can see, you my colleague is taking care of your request!
We will let you know, about all the needed information.
Best regards,
Max
How do we access the elements shown on your demo:
Progress Bars: http://w2.themedemo.co/karma/shortcodes-karma-builder/progress-bars/ Pricing Boxes: http://w2.themedemo.co/karma/shortcodes-karma-builder/pricing-boxes/ Circle Loader Icon: http://w2.themedemo.co/karma/shortcodes-karma-builder/circle-loader-icon/
There is no shortcode that I can find for these.
Hello!
We can see your ticket regarding other questions in our system. We will reply shortly.
It would be difficult to assess the situation via the comments section. You can ask the rest of the questions there as well.
Thank You,
Taras
So I just updated the theme to 4.10 and now the menus don’t work. Your upgrade instructions made it sound like my site would be returned to it’s previous state once the manual process was completed.
Hi joeydav,
It would be difficult to assess the situation via the comments section. Can I please request you to contact our support team to check this further?
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Karma – Responsive WordPress Theme Support
Thank You, Yulia
