This author's response time can be up to 1 business day.
I was curious, how difficult is it to change the background color of the site? Is it possible and what does that entail?
Thanks! Beautiful theme!
Yes changing the background color is indeed possible. The exact nature of the change depends on which area of the theme you’re referring to. (ie the page background, the “content area”, etc)
please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide further assistance.
Thanks so much
1. Do the purchase include updates for life, including when wordpress update?
2. If not what are the cost of updates?
3. What framework is Karma build on?
Thanks so much for your Karma interest my friend.
As per your questions:
1. Yes every purchase includes free updates for life and 100% free access to our secure online HelpDesk.
2. Karma is built on our own in-house developed framework.
3. Yes Karma is w3c compliant.
Please give us a shout if there’s anything else we can do to assist.
Thanks for the info, I’m buying shortly
Also is the Karma website website standard compliant with wc3 html, xhtml and css?
I am interested to buy the theme. Can we change the accent colors easily?
Yes can you kindly let us know what colors you’re interested in changing? This will help us to provide proper info to you.
Hi a pre-order question please.
When using the eCommerce plugin, will a “cart” button or something like it appear on the homepage? Thanks.
Thanks so much for your interest in Karma theme.
Yes a Cart button can indeed be added to homepage.
After installing the WooCommerce plugin you will have a variety of plugins and shortcodes to display products, display shopping cart, etc.
Here’s a few links to provide more info about what is included in the WooCommerce Plugin: http://docs.woothemes.com/document/woocommerce-shortcodes/
Please let us know if there’s anything else at all we can do to assist.
One more question please. Is it possible to turn an existing Karma website into an eCommerce site? It was created by a previous designer so we don’t have the installation zip file. If we bought the new version, what can be done to turn on the existing site’s eCommerce features? thanks in advance.
Yes absolutely. E-Commerce support was introduced in Karma v3.0 so as long as the existing site is running Karma 3.0 or greater than E-Commerce can be seamlessly integrated.
I have to say that this theme has the most user-friendly admin panel for making changes to it that I have every used! TrueThemes has thought of just about everything and made it super easy to use! Plus their tech support is extremely patient and provides excellent details on how to do what I’m asking! Their videos are detailed and answer many questions…I will use TrueThemes as my primary source for templates from now on!
Thank you so much!! It’s truly an honor being your theme provider and we thank you so much for letting us serve you.
I must say, this is about the best design of a web template I have ever seen. Kudos to your designer and your team! What a piece of awesomeness…
Thank you so much!!! This means so much to us!
You’re welcome and well deserved!
I have purchased your theme and i think that its great…i am however having trouble with the testimonials slider….it seems to be putting a blank testimonial in between each one that i insert….can you please advise what the issue may be??
Yes we’re very happy to assist you my friend.
We’ll just need to take a closer look at your website to help determin the issue and provide a solution.
Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide further assistance.
I have been using the karma theme for the past six months on my latest wordpress site. These guys are the best wordpress crew in the world. The theme is awesome and the custormer service is top-notch. I wouldn’t have wished for a better theme.
Awesome! We’re so happy to hear this my friend. Thank you so much for letting us serve you.
How do I get the Dashboard to forward ingoing messages from my forms to an emailadress?
Sure thing my friend.
When using the Form Builder there is a Tab for “Email Notifications”. Simply click this tab, enter your email address and you’ll be all good to go.
Here is a screenshot to help guide you: https://dl.dropboxusercontent.com/u/7008416/_screenshots/sterling-form-builder.png
If there’s anything else at all we can do to help please kindly reach out to us via our HelpDesk and we’re very happy to provide further guidance.
I have purchased the Karma theme and am really happy with the appearance.
To complete the look I want to add my own custom colour to the footer and add some small images.
Is this possible? Has anyone had any joy with this?
Yes this is indeed possible.
The newest version of Karma (to be released in approx 1.5 weeks) has this fully integrated into admin panel. In the meantime however we have full instructions for creating your own custom color scheme: https://support.truethemes.net/?faq=how-to-change-the-headerfooter-background-image
If there’s anything else at all we can do to help please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide further assistance.
TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase
We are so AMAZED by the exceptional skills and professionalism that TrueThemes has showed our law firm. Their excellent support, fast ticket response and vision into design is top notch!
We love this Karma theme and we’re so happy with the incredible assistance we’ve received from TrueThemes! Keep up the great work guys!! And Thank you!
You’re very welcome my friend! Thank you so much for your amazingly kind words. It’s been an absolute pleasure serving you.
Is there a way to use a plugin to encrypt the contact form or any form that is emailed?
If so would you please let me know which plugin you recommend and how we would do it? I searched your support site but did not see anything about encryption.
By the way the Theme is amazing and support has been extremely patient and helpful. You guys are the BEST!
Apologies my friend but we’re not currently familiar with a plugin for email encryption. Very sorry.
Please let us know if there’s something else we can do to assist.
Hi there, I have just purchased the Karma wordpress theme and its great, but the homepage template I want to use (that is shown on your demo) seems to be missing – its the Homepage 3D 2 -short header version. I only have the 1 3D heading?
Thank you so very much for your Karma purchase my friend.
The short header 3D template is actually just the “Homepage : Full Width” template. This template provides you with a “blank canvas” for building out the 3D page.
After the 3D slider is created simply edit the page and use the CU3ER button to add the slider to the page. You can then use Karma’s shortcode manager to add a 3 or 4 column layout below the slider with a single click of the mouse.
If there’s any additional details we can provide further assistance with please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide further assistance.
Cheers for the reply.
Before I make any more changes I will wait for the update in 1.5 weeks. Has anyone had any joy with adding an image to the footer?
Have a great weekend
Brilliant. Thank you so much for your patience with this and we can guarantee you’re absolutely going to adore the next release of Karma. We’ve been burning the midnight oil for the last 1.5 months to bring Karma to an amazing new level.
You’ll recieve email from your ThemeForest account as soon as the update becomes available.
Have a wonderful weekend my friend.
Hi I need help i have submitted a question to your help center but know one has come back to me.
How can i create a page layout like this? http://www.irmawards.org/judges/ so i would like to have a little Thumbnail picture with some writing on the right hand side.
Sure thing my friend, we absolutely haven’t forgotten about you.
Please kindly allow up to 24 hours for product ticket response. We tend to all tickets in the order which they are received.
i want to fixed main menu with logo? How can i do ?
Hi There my friend,
A fixed header/menu area is not currently built into the default theme. This will require a bit of custom CSS coding in order to achieve.
We’re not currently available for custom coding work however if you’re in need of professional custom coding assistance we’ve got 2 highly trusted partners for all of your Wordpress customization needs. WPQuestions.com and Codeable.io
Hope this is helpful my friend.
I have personally enjoyed using your theme! I find it quite exceptionally well designed and thought out.
I do have a new issue – one that I only discovered today. I tried to see if I could troubleshoot it on the support page, but I figured I would ask here.
There seems to be a problem with the container of the jQuery2 homepage slider. I provided an Imgur album with visuals to show the issue.
In case you may be wondering, this is affecting all modern browsers (Opera, Chrome, Safari, and Firefox).
Any idea what the cause may be and will there be a fix soon?
Thank youso much for sending over the screenshots.
Very strange bug indeed. We’re unable to replicate this on our end.
We’re very happy to investigate further and provide you with solution.
First of all, thanks for a great theme. I have one problem though.
When my visitors fill in my contact form (your contact form) the result from the box “Telefon” – Phonenumber does not show in the email I’m getting when someone has filled in the form.
Very strange. Have you seen this before? Anything I can do?
Hey my friend,
We’re very happy to investigate further and help to provide solution.
I’ve purchased this theme a few times for clients and I love it. One question – am I OK to upgrade to WP 3.5.2 without any issues, or does it depend on my particular installation.
Apologies if this is a basic question, I’m quite new to WP and someone once told me not to upgrade WP!
Yes we’re running WP 3.5.2 and have not run into any issues.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $23.50
Power Elite Author
Unlimited downloads only
$29 p/m on Envato Elements
Download over 18,000 items now
Learn almost anything with
Envato Tuts+ for free
9000 free tutorials, 3000 paid courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work