This author's response time can be up to 1 business day.
videos on sliders will not work on IE9 and IE10? they work fine in responsive mode, safari and firefox. any ideas?
it just displays a black box, no controls. everything is up to date.
So very sorry for the delay here on ThemeForest boards. We run this section out of our Thailand location and we were without power for past 36 hours here on the island.
Our HelpDesk is run out of our United States location so much more reliable and always up and running.
We have tested and are unable to replicate the video bug on our end, however we’re very happy to take a closer look and help you to resolve.
If you haven’t already done so, pease kindly submit your question as a ticket on our HelpDesk so that we can gladly get you all squared away ASAP.
Thanks so much
Hi, recently purchased your theme – very impressed.
However is there a way of taking off the drop shadow on the text when using h1, h2, h3 tags etc
We’re very happy to take a closer look and help you to resolve.
Hi How do i change the size of the short code portrait images?
Modifying the image frame dimensions will require a bit of coding modification as well as some custom image creation.
We’re not currently available for custom coding work however If you’re in need of professional custom coding assistance we’ve got 2 highly trusted partners for all of your coding customization needs. WPQuestions.com and Codeable.io
We hope this information is helpful my friend.
Can you confirm if this theme is fully compatible with WPML?
I notice that your other theme Stirling is WPML certified but this is not.
In addition, does this theme comes with per page styling and free stock photos and icons, like the Stirling theme?
Yes Karma is fully compatible with WPML Plugin. We’ve submitted the theme to WPML for certification however it is still in queue to be reviewed and certified. We’ve followed all similar steps as Sterling so we can ensure compatibility.
Per-page-styling is indeed built in however stock photos are not included in the Karma theme.
Hope this information is helpful my friend.
I have a problem, why the visual editor is not working?
same thing for the html and the vision mode
Both my customer and I are thrilled with the Karma WordPress Theme. The video set-up tutorials made this website redesign project an absolute snap! I highly recommend the Karma Theme to anyone looking for a very polished, professional looking website.
Lastly, but definitely not least, the support was above and beyond excellent! I love working with the Envanto team and will highly recommend them and their products to my peers.
Thank you so much my friend! You’re an amazing customer and we thank you so much for letting us serve you.
Is the boxed style version of this theme still available? I don’t see it on the live preview. Thanks!
Thanks so much for your Karma interest my friend.
Yes a boxed layout is still available. There is not a demo on the preview site however switching to a boxed layout requires only a single checkbox within Karma’s custom Site Options Panel.
Please let us know if there’s anything else at all we can do to assist.
Hi, I bought the Karma theme for the use of the Video Right homepage template that you list in your demo under Pages-Layout Templates. But now that I am starting to use the theme, I don’t see the Homepage Video templates listed in the choices under templates when I try to make a new page. The only Homepage templates there are jQuery, 3D and Full Width… Am I missing a file? Thanks!
The Video homepages are created using a single click via Karma’s Shortcode manager.
Here is an outline for doing so:
- Choose the “Homepage Full Width” page template
- Click the Karma Shortcode Manager Button
- Then click on “Homepage Video (left)” or (right) to insert the video layout.
If there’s anything else at all we can do to help please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide further assistance.
TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase
Cheers my friend
Really like the theme. I’d like to use the mobile style header as the default (logo on top of center aligned nav).
What’s the easiest way to set this?
Sure thing Chris,
Here’s an article from our HelpDesk outlining this customization: https://support.truethemes.net/?knowledgebase=center-logo-and-main-navigation-karma-theme
Thanks so much guys. I did find this article in the Knowledge Centre, so will check there before submitting requests. Cheers!
Hey there -
Love the theme. Just wanted to know what the best way to get the slider that you have in the live preview onto my site too?
Thanks so much for the kind words my friend.
All sliders listed in the Demo site are also included in the Karma theme.
If you are referring to the CU3ER 3D slider, this is easiest setup using the wpcu3er plugin. All necessary slider files are included in the Karma download package.
Here are the Training Videos outlining complete details for setting up the 3D sliders: http://vimeopro.com/truethemes/karma-wordpress-theme/video/29415816
First of all, awesome theme, I really like its professional look and yet you can make it casual easily. This is awesome!
Now I only have one little concern. If I choose the template “Left nav” and have a page with a somewhat long time (taking 2lines on the nav tab), the little arrow pointing towards the page seem to broken.
I added a picture if this can help. Thank you!
Thank you, and have a nice day,
Thanks so much for your kind words my friend.
We’re very happy to take a closer look at your nav item and help to provide a solution.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can gladly provide assistance.
Where do i place the copyright info in bottom left of site? Like in demo?
This text is set within the Widgets section.
From within the WP Dashboard click on Appearance > Widgets. On the right side of this screen scroll down and you will see “Footer Copyright – Left Side”. Simply Drag the “Text” widget into this region, add your copyright text and you’ll be all good to go.
Hi, after change jquery1 for jquery2 all content is left align. There is a known bug or I do some else wrong?
Hmm. No this is not a known bug in the theme.
We’re very happy to take a closer look at your website and help determine the cause for the issue and provide solution.
Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide further assistance.
I am using the following short code in pages to show image but image does not show up.
[frame style=”modern” image_path=”/wp-content/uploads/alliancepartner.jpg” link_to_page=”” target=”” description=”” size=”banner_regular”]
is there any thing wrong with the code or any other issue like permissions etc. Please advise.
Sure thing my friend.
The image_path value will need to contain the full URL to the image. For example, the current path is /wp-content/uploads/alliancepartner.jpg and it needs to look something like this: http://www.yourwebsite.com/wp-content/uploads/alliancepartner.jpg
Hope this information is helpful.
Hi, thanks for your fast response. I have checked like http://www.yourwebsite.com/wp-content/uploads/alliancepartner.jpg still does not work, I believe either the permissions are not wight or something is wrong with theme files, can you tell me the correct permissions? Thanks again
We’ll need to take a closer peak behind the scenes of your website so we can view the image on your server and help to determine why it might not be showing up.
Training Videos | FAQ | KnowledgeBase | Submit a Ticket
We just want to give you an update on the upcoming Karma release.
Things are taking a bit longer than expected and we truly do apologize for any delay. This has been an absolutely massive overhaul and we’re doing our due diligence to ensure an amazing experience for everyone.
We’ve also just submitted a minor update to the Karma theme. This is not the new Karma version but simply an update to Karma’s lightbox script for increased performance and security. You’ll be recieveing an email as soon as ThemeForest has posted those files.
We’re super pumped about Karma 4.0 and we know you’re going to absolutely love it. We promise to continue cranking away and get it released as soon as possible for you.
Blessings to all of you and we thank you so much for letting us serve you.
Cheers from Miami, Thailand, and Singapore
Where, we can see Change log for this new version of Karma ?
We’ve not posted a changelog for this update since it was only a single file that was updated.
The file that was updated is: /Karma/truethemes_framework/js/jquery.prettyPhoto.js
A few options for updating things on your end…
- Download the latest Karma Theme ZIP file here on ThemeForest and…. 1. upgrade your entire theme like normal…..2. replace only the single file that got updated (listed above)....3. reach out to us via our HelpDesk and we’ll gladly make the update on your server.
Hope this is helpful my friend.
ok thanks My theme is up grade in 3.0.4
how do we get the update>?
the email said on our downloads…
should I just download it again…~?
does it mean I will start from scratch>?
Hi There my friend,
Please kindly see our response to the comment above. There are 3 choices for incorporating the new update.
During a theme upgrade all of your content and settings will remain 100% in tact. You will not lose anything and will not need to start from scratch.
Hope this is helpful.
Yes this is likely possible, we’ll just need to take a closer look at your website and help to provide solution.
Hi, is there a history of changes to the current?
Hi My friend,
Any questions at all, we’re here for you.
Just want to let you know that the latest-tweets.php didt not work after the update 3.0.4 of karma, so i download the file and override the latest-tweets.php. It’s working now.
Thank you so very much Rob.
Very sorry if this caused you any inconvenience.
You rock my friend!
Hello TrueThemes team,
just a quick word to let you know that I love your support, really fast & effective,
I have absolutely no regret to have bought this beautifull theme & it’s great to see that it will still be improve in the future
We’re smiling from ear to ear
It’s such a pleasure serving you and we’re so very happy to hear you are happy with everything.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $23.50
Power Elite Author