This author's response time can be up to 1 business day.
Hi guys, considering buying the theme. Looks really clean and neat. On your live preview, Styles /colour option don’t seem to respond to the colour options. (tried in a few browsers). I can only see the default colour.
Also, do you have a child theme included as well.
Apologies for that.
Please refresh the browser and give it another go and the color options should display nicely for you.
Yes Karma has a free Child Theme which can be downloaded here: https://dl.dropboxusercontent.com/u/7008416/Karma-Child-Theme.zip
Any additional questions please don’t hesitate to reach out.
Thanks so much
Hi again, I’ve just installed this CodeCanyon WP plugin but it doesn’t work. It’s a form pop-up modal that uses the Twitter Bootstrap.
It uses shortcodes to add a button in a text widget that creates a pop-up form when clicked. I added four different shortcodes to their own text widget and this is what happens…
Obviously, I’m not asking for your support on someone else’s plugin but I would like to ask if you think this is a problem with the plugin or if it’s probably incompatible with your theme?
PLEASE IGNORE THIS COMMENT ABOVE.
My apologies, I should have read your knowledge base before posting here. All I had to do was add the RAW shortcode tags to fix this issue.
I’m loving this theme more and more.
No worries at all. So glad you’re enjoying the theme
The accordian is showing both the “plus” icon and down arrow. Any idea what I might do to fix this?
Hi my friend,
So very sorry for any delay on our end.
We’re very happy to dig a little deeper and provide a solution to the double arrows.
Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you further.
Training Videos | FAQ | KnowledgeBase | Submit a Ticket
Is it possible to insert table inside the page ?
Simplest method is to install a Table Plugin which will add Table option directly to your Wordpress Content Editor.
Here’s a great free plugin for Tables: http://wordpress.org/plugins/easy-table/
Hope this is helpful my friend.
If there’s anything else at all we can do to help please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you further.
Hi Any plans to integrate ad management into this theme? I need a way of scheduling different ads to expire after a certain duration. Managing payments and the upload of images and links to advertisers site etc.
Hi There my friend,
Thank you so much for your interest in the Karma theme.
We don’t have immediate plans for building ad management directly into the theme however there are a great number of wordpress plugins that allow for full and complete management of ads.
Here’s a great article to get you started: http://www.wpbeginner.com/plugins/what-are-the-best-ad-management-plugins-and-solutions-for-wordpress/
Please let us know if there’s anything else at all we can do to help.
In this when we go in the gallery and select suppose three column gallery. There are certain galleries like Youtube Video, Vimeo Video etc.
Is it possible to create a category like that and have multiple photos instead of one?
Like the demo site only had one.
Also we had discussed about the download option. How would that work if i have to add a download option the file would be uploaded on wordpress or somewhere else?
Thank you so very much for your interest in Karma theme.
The current version of Karma does not have multiple Gallery items by default however we’ve created a custom plugin to make this possible.
Here is HelpDesk article outlining all the details: https://support.truethemes.net/?faq=add-a-slideshow-to-lightbox-shortcode-or-gallery
Also is there any specific photo size to uploaded in gallery or any size is acceptable.
What is the size limit if there is any?
Hi there my friend,
Yes any size is acceptable as all images will get automatically re-sized to proper dimensions.
For faster loading pages we highly recommend to upload the images to as close to the final output image dimensions as possible.
Here are some of the gallery final output image dimensions:
4 column gallery: 190px x 111px
3 column gallery: 275px x 145px
2 column gallery: 437px x 234px
We hope this information is helpful.
2 questions . 1 ) Is it possible to reorganize slides in jquery2 ?
2) how i can change font size in testimonial, i tried to change to Heading font and form no success.
Hey there my friend,
Yes both items are indeed possible.
For super easy way of re-organizing slider posts we highly recommend the popular Post-Types-Order plugin:
As per changing heading font we can gladly provide small bit of CSS to add to Site Options Panel for custom sizing.
please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly get you all squared away.
Hello! 2 Questions:
1. Where can I find theme designer or what approach would you recommend in creating a custom skin for the website?
2. Internationalized option, where can I find it? I would like to have different language options. Would it be possible to have little flags in the top right corner and when clicked language version changes? Or is it too wishful thinking and do I need to create site network with different languages?
1. We don’t currently have a network of Karma designers however you can check out this HelpDesk article for complete instructions on creating own color scheme: https://support.truethemes.net/?faq=how-to-change-the-headerfooter-background-image
2. Yes multiple languages is very possible. There are 2 plugins which we highly recommend. Both have their pros and cons so the right choice depends on the needs of the website. Here is some info on these plugins…
There are a few options for multilingual site-translation.
The comprehensive and more ‘professional’ solution is achieved via the WPML Plugin: http://wpml.org
WPML is a very powerful plugin that enables you to provide translated text for every part of your website. Please note however that WPML does require you to provide the translated text. This is the most accurate and professional method of translating a website.
Another great and much quicker/easier option is by using the Google Wordpress Translator Plugin: http://wordpress.org/extend/plugins/google-translator/
Google Translate is an awesome service that enables you to begin translating your website within minutes. The only downside is that Google uses “machine translation” which means that things like grammar, proper language may not always be rendered correctly during a translation.
Both great options. Just depends on your desired needs.
Should you require any further assistance please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you.
Any way to speed up the jquery slider?
Very likely however just depends on the desired improvements.
If you haven’t already done so please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly review everything and see if there is a “non-custom-coding-required” solution
I recently updated my wordpress& karma them to latest version.
but my site didnt display properly (no content displayed only headers etc)
I passed the issue onto my web developer who returned this answer:
“The theme is not compatible with the latest wordpress versions, not even the theme’s last version, despite they say it does.
I had to downgrade wordpress to version 3.3 to make the website work. This is not a good solution but this is the best I could achieve with that theme.”
Thanks so much for all the details.
We’re currently running Karma on the most recent version (Wordpress 3.6.1) and everything is working smooth as butter.
Wondering if it could be a plugin conflict? Perhaps try disabling all plugins to see if any improvement?
A pre sales question:-
can i change the transparent border color of the jquery slider?
Thanks so much for Your Karma interest my friend.
Border can indeed be changed but not via tool such as color-picker. The border is an image so a new image will need to be created for new border color.
Please let us know if there’s anything else we can do to help.
Hello – I loved this theme so much I bought it 6 times and used it in different ways on client sites. I see that you have now made it responsive – do I need to rebuy it in order to upgrade my client sites? Thanks
Wow. Word’s can’t describe our gratitude to you for purchasing and supporting Karma on multiple projects.
You Rock my friend!! Thank you!
All of our themes come with free updates for life so you will not need to re-purchase the theme.
Simply re-download Karma from within your Downloads section here on ThemeForest and you’ll get latest version of the theme.
Please just let us know if there’s anything else we can do to help.
I am interested by your theme Sterling but I wonder: go you not take out a new theme in 2013? Karma 2011 – Sterling 2012 For 2013 is what you plan to take out a theme before the end of the year?
Hey my friend,
Thanks so much for supporting our products – we greatly appreciate it.
We’ve got a few ideas brewing up at the moment and we will very likely release (at least) 1 new theme in 2013.
We don’t have a whole lot of details at this time so we do apologize.
We can say that Karma and Sterling will absolutely continue to grow and become even more awesome than they already are
Thank you for all this information. I am certainly going to buy Sterling. I have absolutely no problem with KARMA on the contrary this theme is fabulous. It is just that I often like, to change the picture, I like to have some themes beforehand, for when the desire begin me to change. I decided that I would buy no more theme somewhere else that at your home:TrueThemes ; 1 for the High-quality of the support and 2 For the design of the themes.
Thank you so much my friend. It’s so wonderful hearing your feedback.
Thank you so much for letting us serve you.
Hello, I am working with your theme for a client’s project and I wondering how I can setup the content inside the iphone in contact page.
So sorry for delayed response here on ThemeForest boards.
You may have already resolved the question but just in case not, here’s an article from our HelpDesk outlining full instructions:
Do yall have a gallery widget?
I dont see any widgets in the demo site
Thanks so much for your interest in Karma.
There’s not a Galery widget however there are a variety of Gallery page templates (1-4 columns + portrait style images)
Here’s a sample of the 4 column gallery: http://themes.truethemes.net/Karma/portfolio/4-column
Please give us a shout if there’s anything else we can do to help.
I just purchased the Karma WP Theme and am very happy with what I have seen so far. However I want to install the child theme which is supposed to be in a zipped file alongside the parent theme, but it isn’t there. Please advise or supply me with the missing download.
Ah, yes. Apologies my friend.
Here is direct download link for Karma Child Theme: https://dl.dropboxusercontent.com/u/7008416/Karma-Child-Theme.zip
Hi, I have open a ticket because the visualization of sidebar menu is wrong as you can see there http://www.mtlook.it/martignetti/servizi/riscaldamento-e-raffrescamento/
Your reply is “change the page title”, but I can not do it and I do not want to do it… The page name is “Riscaldamento e raffreddamento”.
Please help me to resolve this problem. Thanks
Sure thing my friend.
Please kindly continue to use our Support HelpDesk Ticket Syetem as this is the best way for our team to collaborate and assist you most efficiently. (we’re a 3-man team located in 3 different countries)
With very long page titles there will likely need to be a sacrifice of some sort.
Please keep in mind that the “utility bar page title” can be unique and different from the actual page title.
Another option could be to add a bit of Custom CSS to make the page title smaller in size (the CSS can be applied to this page specifically)
Hope this helps my friend. Please respond to your Support Ticket and we can provide all the details.
first: great theme! Good work.
But; since the last Wordpress-update i can no longer save the changes i make in Site Options! I get the following message:
The connection was reset
The connection to the server was reset while the page was loading.
I checked my Firewall-settings; they are OK,
i checked my internet-connections; they are OK.
Refreshing the Site Options-page sometimes helps, but not all the time. Issue remains; why can i no longer save the changes i made? Help anyone?
Michael – firstname.lastname@example.org
Hmm very interesting one indeed.
We’re very happy to investigate and provide solution.
Please kindly submit a ticket on our secure HelpDesk so that our support team and developers can gladly investigate and get you all squared away.
PS for everybody that reads this: Truethemes (and its supportteam!) RULES! Very good service! Buy themes!!
Asked for support on how to fix a problem created by a revision in a TrueThemes-posted article and got a snippy answer that it must be user-error. Terrible customer service. I can’t recommend TrueThemes, as much as I like the template. You are on your own if you buy it.
We’re truly sorry you feel this way my friend. We’ve got nearly 18,000 resolved tickets with barely any negative feedback.
We’re happy to re-visit the Ticket to see if there is indeed another solution to the issue.
Can you kindly post the Ticket ID Number or simply post a reply within the Ticket and we’ll gladly have a second look.
We’re on our side my friend.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $23.50
Power Elite Author
Unlimited graphic downloads & digital courses. Only $29/month
22,000+ templates & 1,000+ courses
Learn almost anything with
Envato Tuts+ for free
9000 free tutorials, 3000 paid courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work