32 comments found.
I’d like the user to be able to log in to keep track of the status of their car’s repair, is that possible?
Hi,
Thanks for asking.
The theme handles design and fetures related to design. The feature you are asking should be as plugin. So you need to find a plugin that can do this. Here are some plugins you can try:https://wordpress.org/plugins/computer-repair-shop/
https://codecanyon.net/item/multistore-sales-and-repair-tracking-system/16731656
https://codecanyon.net/item/repair-box-repair-bookingtracking-and-workshop-management-system/33436740
https://codecanyon.net/item/ultimate-repair-shop-solution-with-point-of-sale/37245109
https://codecanyon.net/search/repair%20tracking
Best regards,
Cheers from the Creative’s Planet team
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Hi pre-sale question… Possible to change the main color? From orange to red? Thank you
Hi,
Yes you can change the orange color to any color you want. The color is called Global Color and we are providing color picker for this.
Best regards,Cheers from the Creative’s Planet team
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Hello. I have an issue. On top of all pages i get a line “class=”home page-template-default page page-id-75 logged-in admin-bar no-customize-support cspt-sidebar-no elementor-default elementor-kit-235 elementor-page elementor-page-75” >”
nvm. found the problem
Hello,
Glad to hear you found the problem.
Just to let you know, you can open a new ticket on our support site so our team will guide you and will provide you solution for you questions. So feel free to open new ticket if you have any questions.
Best regards,Cheers from the Creative’s Planet team
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does the template support RTL??
Hi,
Thanks for asking. Our theme partially support RTL. Let me explain.
We are using Elementor page builder which supports RTL so the coumns and elements will be RTL supported. But some special designs (example some special content in homepage) are not RTL supported. We are working on this and it will take some days to finish the work. So currently it’s not available but we will release our theme update with fully RTL support. This may take some days or a month.
Best regards,Cheers from the Creative’s Planet team
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Hello, I’m happy customer of Karon ! I like the theme and all the options ! Please can you update for Wordpress 6.0 full compatibility Please.
Hi,
Glad to hear you like our theme. Our theme is already compatible with WordPress v6.0. If you found any issue, then please create a ticket on our support site so our team will solve it for you.
Best regards,Cheers from the Creative’s Planet team
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Quick question when a theme update with updated plugin support is coming. Thx!
Hi,
We are going to update our all themes in next week. The update comes with all bug fixes and also with all latest plugins.
If you want plugin now then please create a ticket on our support site so our team will send you latest plugins.
Best regards,Cheers from the Creative’s Planet team
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Hello,
The Kirki plugin just released their new version v4.0.3 which has so many bugs. The bug effects our all theme. So we suggest you to revert back to the older version. The steps are very easy and it just takes 1 minute to solve the issue. We created video for the steps. Please see this video:
https://youtu.be/dIOhUwzhxi8
Thanks,
Creatives_Planet Team
Hi, One Question. How to remove the H1 tag to the logo section on Homepage? please reply asap
Thanks
can you please check and let me know? how to remove the H1 tag to the logo section on Homepage?
Hello,
This is fixed for SEO purpose. But you can change it via child theme. Please create a ticket on our support site so our team will guide you on this.
Best regards,Cheers from the Creative’s Planet team
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Hello, how do I change language titles in Karon – Portolio details? I woudl like to rewrite titles “Date” and “Clients” to my language. Thank you
I tried to get inside code. But I dont know how.
Hi,
The “Date” and “Clients” words are editable from Karon Options > Portfolio Options section. It’s Customize section string. So you can translate from same as Customize section string section.
If your site is only in one language than just go to Karon Options > Portfolio Options section and change the text.
If your site is in multi-language (using WPML plugin) than please see the plugin options to translate Customize section strings.
Best regards,Cheers from the Creative’s Planet team
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Thank you, and How do I change “previous” and “Next” to my language. I see can change only the name title. (in portolio)
Hi,
You can translate “Next” and “Previous” text from the karon.pot file. Just download POEdit software (free software) and edit the file. We described all steps on our document here:https://karon-demo.creativesplanet.com/docs/#translation
You can also contact us via support site and our team will guide you with detailed steps.
Best regards,Cheers from the Creative’s Planet team
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Hi is the theme compatible with WP Rocket – to get the site optimized for page load?
Are the Demosites already optimized or is the google page speed test “out of the box” at 20-27 from 100?
Hi,
We already optimized our theme but our demo site is not optimized. Let me explain.
As you can see the results on the “Google PageSpeed Insights” results, the biggest issue is “First Contentful Paint” and “Speed Index” which is quite low. This is related to our server and we are trying to change this.
Also the second big point is “Serve images in next-gen formats” which is for JPEG and PNG image format. We like to stick with older version of JPEG and PNG to make it compatible with older version of browsers. Also we are using high quality image which are very big in size (in kb). The size is bigger than the standard rule so it’s showing negative point. But we require to use very big size image to support as many screen size as possible and we also want very high quality images.
That’s why our site shows low numbers in most of the speed testing sites.
Best regards,Cheers from the Creative’s Planet team
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Good day! if you have not purchased Elementor Pro Will I be able to fully use and change elements in the theme, or do I need a purchase?
Hi,
We are using Elementor free plugin from here:https://wordpress.org/plugins/elementor/
This is free plugin and you can use it for commercial site too.
I think you are asking for editing directly in theme. I strongly recommend you to do not modify any file in theme. We recommend you to use child theme and modify all things via hook/action. If you directly edit our theme file than it will be overwritten when you update the theme.
Hope this helps.
Best regards,Cheers from the Creative’s Planet team
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All design in the template and its elements are created in the free version of Elementor? And can I swap items or their order?
Hello,
Yes, all the elements are created in the free version of Elementor plugin.
For your swapping question, please describe more on this so I can guide you.
Best regards,Cheers from the Creative’s Planet team
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I also wanted to ask if you will have promotions or discounts on this topic?
hello, I bought a theme, but I can’t make a ticket and ask you for help to install demo # 2 on my hosting Could you help me?
билет №3444
Hi,
I checked ticket and our staff member already replied you. Please reply on the ticket page directly so we can discuss on one page.
Best regards,Cheers from the Creative’s Planet team
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Я прошу Вас установить на мой сайт демо №2, или я буду вынужден написать в поддержку и отказаться от темы!
Hi,
I checked ticket and our staff member already replied you. Please reply on the ticket page directly so we can discuss on one page.
Best regards,Cheers from the Creative’s Planet team
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ANY WAY TO OPTIMIZE THIS TO IMPROVE SPEED? IT IS BEING IMPOSSIBLE TO ME.
your support page does not work
Hi,
Yes you can optimize site to improve speed. There are steps for this. Please try to create ticket again.
Our support site is working perfectly. Also we are receiving tickets too. So please try again.
If still not working than please send us email at contact@creativesplanet.com and our team will guide you on this.
Best regards,Cheers from the Creative’s Planet team
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I have written to you 48 hours ago with two things and I have not received a response
Hi,
Sorry we missed the email. We just replied to your email. Please check and reply on email directly.
Best regards,Cheers from the Creative’s Planet team
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Ηallo. Its an excellent theme as i can see from a first view as i have just installed it. My only but “big” problem, is that is impossible to see header (menu) and also the slider and also the footer. I was wondering if you could help me. My website is samos-fuels.gr
Hi,
There must be some problem or any technical issue as the header and footer will always appear.
I checked your site and looks like you are using wrong page editor. We recommend you to use Elementor Page Builder but we found PageLayer Page Builder editor too. So just diable the PageLayer Page Builder plugin and try again.
If the problem still exists than please create a ticket on our support so our team will check this for you.
Best regards,Cheers from the Creative’s Planet team
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¿Es compatible con Wordpress 5.7?
Hi,
Yes our theme is compatible with WordPress v5.7. If you found any bug than please create a ticket on our support site so our team will guide you instantly.
Best regards,Cheers from the Creative’s Planet team
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Hello its verry nice theme thanks. I have only a few small problems with the responsive version. On mobile i see still some pictures and the line by the 3 service post is not on 1 line. Also the revolution slider dont make the text on mobile good vissible. Can you help please. Website is Carprog.nl on the desktop its all good online mobile
Hi,
Yes we will design it and correct it. Please create a ticket on our support site and our team will guide you on this.
Best regards,Cheers from the Creative’s Planet team
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Hello its verry nice theme thanks. I have only a few small problems with the responsive version. On mobile i see still some pictures and the line by the 3 service post is not on 1 line. Also the revolution slider dont make the text on mobile good vissible. Can you help please. Website is Carprog.nl on the desktop its all good online mobile
Hi,
Yes we will design it and correct it. Please create a ticket on our support site and our team will guide you on this.
Best regards,Cheers from the Creative’s Planet team
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Is this theme only Elementor and not WP Bakery?
Hi,
Yes our theme supports Elementor page builder and we created some special elements in Elementor only.
Best regards,Cheers from the Creative’s Planet team
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Ok not an Elementor fan. Let me know if you get a WP Bakery version!
Hi,
We don’t have any plan for WPBakery version. But you can see our other themes. All our other themes are created with WPBakery Page Builder plugin. See our portfolio for our other themes.
Best regards,Cheers from the Creative’s Planet team
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Hi. Envato has 40% off sale these days. Any hope to get a discount for this theme too? I really would love to buy a licence. Thanks
Hi,
There is no discount right now. But we are planning discount from next month. We are planning it and will let you know. If you like discount now than please send us email via our profile page so our team will reply you with any available discount.
Best regards,Cheers from the Creative’s Planet team
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Noo, it’s gonna be too late till then. Need the theme today 
I am sorry as we have basic discount for now. We are planning heavy discount with next event but still dates are not decided.
Best regards,Cheers from the Creative’s Planet team
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Hello, demo is loading incorrectly, contact page is in text editor
Hi,
Thanks for writing us. Please create a ticket on our support site so our team will guide you on this.
Best regards,Cheers from the Creative’s Planet team
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Hi guys. Can you override the primary color for links. I have a dark footer with white text but the links become black (primary color) on hover which makes them impossible to see. I have been searching and trying but I cant solve this.
Hi,
Yes our team will surely guide you on this. Please create a ticket on our support and our team will reply you.
Best regards,Cheers from the Creative’s Planet team
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