32 comments found.
I bought the Theme, but find out I have 4.0.1.1. Is the Theme support this version? if not then what should be do , as technology upgraded and open cart is much more safer than 3 . please guide . Thanks
This theme supports opencart version 3.0.x, It does not work with 4.0
Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team help you about all your technical questions. Thanks.
I bought the Theme, but find out I have 4.0.1.1. Is the Theme support this version?
This theme support opencart latest version 3.0.x, It does not work with 4.0
Hi, Does this theme Support the latest version of OpenCart v3.0.3.6?
Yes, This theme fully support to opencart latest version 3.0.3.6.
I purchased Kartpul theme on 4th September 2020. Later I realised that i bought the wrong version i.e open cart whereas i intended to buy woo-commerce version. I raised a refund request on 5th September 2020 for the same. I have not received any response yet. What should i do now?
Hello Sir, Please contact to Envato team for your request. We are support to our theme related issue only. If you are facing any issue with theme layout then submit a ticket with all your details at https://templatemela.freshdesk.com/support/home we provide six months free support to any theme related bug.
I wanted to buy your theme but just discovered you have increased the price from $19 to $36. Its really sad.
Hello Sir, It’s was offer from Themeforest Store 
In our theme price included six months free support to any theme related bug also provide theme installation service is free. Just you need to submit a ticket with all your details at https://templatemela.freshdesk.com/support/home
Please how do I remove links like Blog or Specials or Contact Us on the top
Hello Sir, Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team guide you about all your technical question and perfectly install theme on your store.
I don’t need to install. Did you even read my comment? Just simple how to remove link, I will have to create ticket? Your documentation is very poor in this regards.
Hello Sir, If you submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team guide you about all your technical question or changes, not possible help for any technical question via this comment. And you can edit/remove header cms links from menu.twig (catalog/view/theme/OPC100239_1/template/common/menu.twig) file.
Thanks. This is all I needed.
And you can edit/remove header cms links from menu.twig (catalog/view/theme/OPC100239_1/template/common/menu.twig) file.
You welcome. Still any question or issue with theme layout then contact to technical team via ticket system https://templatemela.freshdesk.com/support/home , We provide six months free support to any theme related bug.
I Love the front view of this theme but i regret spending money to buy.I subscribed to one year support with extra money but their support team seem to be hoax .Sent them message for 2 weeks now and i haven’t gotten any feedback from them. very poor service
Hello Sir, We apologize for delay in reply. Can you provide your ticket ID? so we can check your ticket status and assign on first priority. https://templatemela.freshdesk.com/support/home
can this theme be installed on the word press?
No, This theme not support to WordPress, But same layout available for WordPress platform as well, https://themeforest.net/item/kartpul-multipurpose-woocommerce-theme/24264438
why you guys not updating product for long as this is more than a 6 month, at least you guys must improve the mobile UI and other essential update in theme to make it a best selling product. If you guys don’t have team person to analyze such thing then i can do it for you just but just do it anyways as i liked you product before buying. I wanted to clear. Also release update which is compatible for latest version.
Hello Sir, Thank you for guide. If there any issue with mobile view then technical team fix it. Can you submit a ticket with all your details? https://templatemela.freshdesk.com/support/home so technical team fix all theme related bug. In our theme price included six months free support to any theme related bug. Also provide our theme installation services is free.
But are you planning to release any update for this template, because without update any theme is just like a car with 2 Tyre
Hello Sir, Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team fix mobile view issue on your store.
greetings buy in themeforest kartpul-multipurpose and when I install it I get the package could not be decompressed. The theme does not have the style.css style sheet.
The theme installation failed. can you help me, please
Hello Sir, This theme not support to latest version of Opencart. Also refer theme documentation file for perfectly install theme. And if you are not able to install theme then submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team perfectly install theme on your store and guide you about all your technical question.
Is there a full language file that I can translate?
Hello Sir, This theme fully support multi languages. You can refer opencart documentation file for setup multi languages, https://docs.opencart.com/administration/language/
Is there a complete language file in the design? Design language file !
No, Not included other language files with theme package.
Please where can i edit the contact us page
Hello Sir, Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team guide you about all your technical question or changes. We provide six months free support to any theme related bug.
IS IT SUPPORT MULTIVENDOR ?
Hello Sir, This theme fully support to opencart all default features and modules. And please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team guide you about all your technical question. Also tell me which multi vendor plugin want to install so we will check compatibility.
Hello, How is change “Shop By Categories” text, can you help me, please, Thank you for support.
Yes, Our technical team help you about all your technical question. Just you need to submit a ticket with all your details at https://templatemela.freshdesk.com/support/home. We provide six months free support to any theme related bug.
bengali language is available?
Hello Sir, This theme fully support to Opencart all default features and modules. Also fully support to multi languages. You can download any language package from here https://www.opencart.com/index.php?route=marketplace/extension&filter_category_id=2
Hi, your theme great. i need turkish language for kartbul theme. is this possible?
I am thinking of getting this theme, if there is Turkish language support.
Again Hi. i think there is problem on Product Comparison page. i want to remove Comparison product, but it doesn’t remove. Can you check, please.
Hello Sir, You can use wpml plugin for multi languages also possible to disable compare plugin from admin panel. Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team perfectly install theme on your store and guide you about all your technical question.
Thank you very much for reply.
You are welcome.
Hello, Can you help me install this theme, please?
Yes, Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team perfectly install theme on your store.
Hello! KartPul – Multipurpose OpenCart 3 Theme OPC100239 on OpenCart 3.0.3.2 it was set as crooked, until the mood did, because in Dashboard and in the menu not everything is punted, as well as in tabs
who can help me? and then I look that support does not work for them
Hello Sir, We will help you for perfectly install theme on your store. Just you need to submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team perfectly install theme on your store. We provide six months free support to any theme related bug. Also provide our theme installation service is free.
Is this theme mobile optimized?
Yes, This theme fully supported to responsive layout. You can check it theme demo on mobile or tablet.
Hi, is this theme supported for Multi Vendor plugin from purpletree?
Please contact to technical team with all your details at https://templatemela.freshdesk.com/support/home so they can guide you about all your technical question or requirement.
Hello dear, i would like to ask you if there is a backend demo? Thanks
Sorry, We are not provide admin access of demo store. This theme fully support to wooCommerce all default features and plugins. Also we provide six months free support to any theme related bug.
