Reviews for Kastell - Theme for Single Properties and Apartments

Reviews for Kastell - Theme for Single Properties and Apartments

Cart 1,740 sales
Well Documented

32 Reviews

for Code Quality

It needs more often updates
My clients website is broke and i need an update.

Author response

Hi there,

We are sorry to hear this, however, please check if you have updated the latest version of the theme and its plugins. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.

Also since we could not locate any request from your Envato username please we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you and check this on your end.

Kastell theme will for sure be updated as our team is doing their best to update all our themes at the moment. Testing the theme on our side, it works without any issue so this is something that should be investigated on your side.

We do hope that this will be resolved and that you will reconsider your rating.

Best,
Mikado

for Customer Support

This might just be the best theme support team I've ever worked with - and I've worked with quite a few. The team responds very quickly and truly goes above and beyond to answer questions and provide help. They've even been so nice as to offer advice and teach me things about how to design better using Visual Composer. They are always very pleasant and good to work with. Plus a great theme. 5 stars!!

This theme looked great however you are unable to edit many pages easily. It also needs to have some modification to the server just to important it, pain. I would avoid it.

Author response

Hello,

We couldn't find any history of your support tickets in our forum. We think it's fair to contact support agents before posting this bad review, because they are able to help you with lots of things.

When it comes to demo import, you can find minimum server requirements for demo import here.

And here's the helpful step-by-step guide on how to import demo content successfully.

It's important to note that you don't need to meet these server requirements if you don't want to import media files.

Regarding page edit, we're not sure what exactly do you mean. Our theme uses WPBakery Page Builder which is very intuitive and easy to use. It requires no coding knowledge and it's a drag & drop style page editor.

That said, we'd like to invite you to submit a ticket for any theme-related issue you might have and our support team will gladly lend you a hand.

Thank you in advance and hope you'll reconsider this poor rating.

Mikado

for Customer Support

very nice template with the best customer support, I had an issue , the support team helped me out in no time.

Wish you all the best with your sale :)

for Customer Support

Really enjoy using the theme so far, very customisable & easy to use. More importantly, the theme support is superb.

for Customizability

Dear Kastel team,

Recently i am not able to edit any of my page, or posts or properties with wp-bakery builder. Content is also not displaying also editors are not displayed.
Please help

Regards

for Flexibility

Very nice theme with flexible design options and variety of elements to choose from. Support has also been very helpful.

for Customer Support

Great theme and super fast support :)

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