Reviews for Kathy - Minimal Photography and Portfolio WordPress Theme

Reviews for Kathy - Minimal Photography and Portfolio WordPress Theme

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Cart 1,199 sales
Well Documented

23 Reviews

This theme is absolute rubbish and the customer support is appalling. It is not "very easy to use." And their claim to "fully support operational comments" is a lie. Also, the owner of the theme makes accusations and is insulting. I waited one week for my first response and then another five days for another response. After combing through customer support tickets while trying to use this garbage theme, I noticed many other users had the same experience as me. Save your money and go elsewhere. themeforest - it would be in your best interest to fire this company and not host their products on your site.

for Design Quality

great theme, my only lack I see:

ability to upload a custom logo of my own design, and: randomized custom logos.

for Design Quality

Great design. Theme is very good for a portfolio. The blog looks nice too. Support is very helpful.

Author response

Thank you so much for the review and kind words! :)

for Design Quality

The theme is great out-of-the-box with great flexibility to customize. I hope it’s supported well into the future lock step with Wordpress!

for Design Quality

Dear Uxbarn team,

I purchased your nice theme. Great job! I only have a short question about the Kathy theme. I would like to know if it is possible to add a text box below an image on a project page. So far the text box can only be found at the top of the page.

Thanks a lot!

for Customer Support

This theme is already nice and easy to use but the customer support is really amazing! Thanks again for all the help.

for Customizability

Stunning theme and looks great, IF you what you see in the live Demo is what you want.

Sadly in regards to customising the theme and adapting elements to your preference especially in my position was very difficult.

Creating pages was my biggest blocker surrounding this theme, where to duplicate some of the existing elements is not possible.

Author response

Hello,

Thank you for the kind words and review. Please let me clarify something:

1. The theme is not a one-size-fit-all solution. It does have a portfolio template and predefined options to adjust some features (portfolio layout, fonts and colors, for example), but it would not be possible to cover every user preference.

2. So, if you want to duplicate or pick only some specific elements from the template to use on any other pages (referring to your ticket), since there's no option provided, you would have to manually customize the code of the theme yourself.

In other words, if you want something that is beyond the default features of the theme, you would need to customize it using a child theme. This is normal.

In case you are not familiar what a child theme is, please check out this article: https://www.wpbeginner.com/beginners-guide/wordpress-child-theme-pros-cons/

And here is our article of how to create one to use in our themes: https://uxbarn.ticksy.com/article/8649/

3. What you can do in your case is to create a new child theme, override the Page template in it, and customize the code of the Page template to contain any custom elements you want.

Thanks again and I hope this helps.

Regards,
Paul

for Customer Support

A good theme but not a very good support. I am still waiting for an answer.

for Other

I have downloaded theme and uploaded to wordpress. after importing demo content, page does not look like theme

Author response

Hello,

Could you please elaborate this statement: 'page does not look like theme'? I am not sure what did you mean by that.

If you follow the installation steps from the documentation (provided in the purchased package), after importing the XML file, you will get most posts and pages just like the demo site.

We also haven't received any support ticket from you about this matter. In case you need any help, please don't hesitate to contact us at: https://uxbarn.ticksy.com/.

Regards,
Paul

for Customer Support

Awesome work - awesome customer support. Thanks!

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